Q&A for How to Test a Refrigerator PTC Relay

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  • Question
    Why do I keep getting defective PTC relay on my refrigerator? I have had to change it several times in the past two years.
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    Either you have a bad connection somewhere in your wiring, including your plug for the refrigerator, or your compressor is internally dragging, causing a high amp load. In my experience, having a "newer" refrigerator does not necessarily mean your are immune to this. The fixes are new compressor or new fridge.
  • Question
    On the PTC relay, all of the pairs at any combination read 10 ohms. Is this correct?
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    It seems you are reading the PTC or thermistor, not the contacts. One should read zero ohms, which is a dead short. Because you aren't getting a dead short on any test, you either have a bad relay or you aren't testing properly. The thermistor is electrically between the contacts of the relay, in parallel with the relay contacts.
  • Question
    If the relay is faulty, can it cause too much power consumption? Can it cause the compressor to run with no rest?
    Justin Evatt
    Home Appliance Technician
    Justin Evatt is a Home Appliance Technician based in Clemson, South Carolina. Justin owns Appliance Tech, providing professional service and repair to the surrounding Upstate South Carolina area. The technicians at Appliance Tech are CFC certified, factory trained to service many major appliance brands and specialize in Washer, Dryer, Oven, and Refrigerator repair.
    Home Appliance Technician
    Expert Answer
    Yes, it can cause greater amp usage and prolonged running time for the compressor. Eventually the relay will go out.
  • Question
    My new PTC relay is not not running the compressor. What could be wrong?
    Community Answer
    Check supply voltage. If supply voltage is in between 160- 170 Volts, then there should be the problem of low voltage. Please connect starting capacitor of 5mfd, 400volt parallel to ptc relay.
  • Question
    How do I start a refrigerator without a relay?
    Community Answer
    You cannot. The relay is there to let the compressor windings start on one winding and then almost immediately switch to the second winding. Most high load or heavy load applications have this start then run mode.
  • Question
    If relay goes faulty, will the compressor will be hot or not?
    Community Answer
    It can be. If the windings don't burn up, there will be current causing heat to be in the wiring. Since there is a lot of wire in windings, the compressor can be extremely hot. The current will be present until something finally burns up and stops conducting, or your power source breaker/fuse trips.
  • Question
    Can a compressor work without gas?
    Community Answer
    No, the compressor contains all the gasses that make the air con function.
  • Question
    How do you know if your refrigerator relay is bad?
    Drew Hawkins1
    Community Answer
    There's a pretty simple shake test you can try to see if your relay is bad. Unplug your fridge so there isn't any power running through it. Use a screwdriver to take off the screws holding the lower back panel on the back of your fridge in place and remove the panel. There may be a plastic cover you need to remove to expose the relay. Pull out the 2-3 wires in the relay with a pair of needle nose pliers, then remove the relay. Look for burnt marks around the ports on the relay to see if it’s shorted. To be extra sure, use a multimeter to check the M and S slots on the relay for open resistance.
  • Question
    What is PTC relay in a refrigerator?
    Drew Hawkins1
    Community Answer
    A positive temperature coefficeint relay, also known as a PTC or a start relay, starts the compressor inside of your fridge. The compressor is what creates the cold air that keeps your refrigerator cold. So, if your fridge stops making cold air, there could be a problem with the PTC relay. The first place you should check when your fridge isn't cold anymore (after making sure the power is turned on) is the PTC relay, which is easy to replace if there's a problem. If there isn't anything wrong with the relay, there could be problem with your compressor, which is a much more costly and complicated fix.
  • Question
    How do you fix a refrigerator relay?
    Drew Hawkins1
    Community Answer
    If your fridge's compressor works fine, but the relay is damaged, the easiest way to fix it is to simply replace it. Start by unplugging your fridge and pulling it away from the wall so you can access the back. Use a screwdriver to remove the small access panel on the back and look for the compressor inside your fridge, which will be a large black cylinder on either side of the machine. Look for a small plastic box on the side of the compressor with 2-3 wires sticking out of it. Use a pair of needlenose pliers to remove the wires, then pull the relay off of the compressor. Plug a new relay into place and reconnect the wires in the same order. Then, replace the panel, plug in your fridge, and test it out.
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