Q&A for How to Video Chat on Facebook

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Question

Why is the video low-quality?

Luigi Oppido
Computer & Tech Specialist
Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years.

Luigi Oppido

Computer & Tech Specialist

Expert Answer

Check your internet speed. If you have less than 10mpbs download and 2 mpbs, you might have connectivity issues while you're video-chatting.

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Question

Can you type instead of talk?

Community Answer

Yes. When you select the person that you want to call, it will bring up a chat.

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Question

Why is there a delayed reaction when talking on video chat?

Community Answer

Sending text and video takes up a lot of Internet bandwidth, and depending on the speed of the connection of you and the other person's ISP, delays can be expected.

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Question

How do I see my missed video chat calls?

Micky Sisay

Community Answer

You'll receive an alert in Messenger as a PM from the person whom you missed a video call.

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Question

How do I change my camera to be front facing?

Community Answer

Click camera button on the top right of screen after the call has started to switch to the front facing camera.

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Question

Who sees video chat?

Community Answer

Just you and the person you're calling.

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Question

Do I need to install Messenger first for a Facebook video chat?

Community Answer

Yes. The Facebook app doesn't support video or text chat. That is what the Messenger app was created for.

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Question

Where do I go on Facebook to video chat?

Community Answer

There's a Facebook app called Messenger, you should be able to call the person from there.

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Question

How can I delete my video chat history on Facebook Messenger from my cell phone?

Community Answer

Open the Messenger app on your mobile device. Tap and hold on the conversation you want to be deleted. Choose "Delete" from the pop-up menu. Confirm it with the "Delete Conversation" option.

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Question

How do I answer my video chat?

Community Answer

Hit the little camera icon next to the microphone icon on the bottom of your screen.

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Question

Is video chat on Facebook free everywhere?

Community Answer

Yes, it is.

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Question

If I am logged in on two devices, does the video chat transmit over the two devices?

Community Answer

No, the device you are using at the time should be the only one entering the video call.

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Question

Will this use data on my smartphone plan?

Community Answer

Unfortunately, it will. Unless you are on WiFi, there is no way around turning the data off specifically for the video chat.

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Question

What do I do if my friend can't see me on Facebook video chat?

Community Answer

Hang up the call, and have them call you. The same goes for Facetime, Skype, or any other video call.

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Question

How do I end the call?

Community Answer

Click the red button on the right side of the microphone button to end the call.

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Question

When I try to video chat with Facebook the person on the other side of the chat can see me, but they can't hear me. What should I do?

Community Answer

Your audio might be muted. To unmute it, just click on the unmute button.

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Question

When my girlfriend and I chat on video messenger and I take picture we appear side to side in the photo, but when my girlfriend does it the picture posts top to bottom. How can we change that?

Community Answer

It's likely she's using a cell phone to message. Phones put pics top and bottom while laptops put the pics side by side.

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