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This wikiHow teaches you how to report a Snapchat user who's spamming, harassing you, being abusive, or otherwise violating Snapchat's guidelines. You'll also learn how to report inappropriate Stories and Shows on your Discover page, as well as problematic photos and videos sent to you directly. To find out what sort of content violates Snapchat's terms of use, see https://www.snap.com/en-US/terms .
Steps
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Open Snapchat on your phone or tablet . It's the yellow-and-white ghost icon on your home screen or in the app drawer. -
Open the Snap or Story you want to report. If someone sent you an offensive Snap, swipe left to the Chat screen and tap the message. If it's a story, swipe left to the Discover page, and then select the Story in question.Advertisement
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Tap and hold the Snap or Story. Some icons will appear at the bottom.
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Tap the reason you're reporting this Snap or Story. If you don't see something applicable, tap More options to see what else is there, or Other to enter your own reason.
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Describe why you're reporting this Snap or Story. You can type up to 250 characters.
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Tap the Submit button. This reports the issue to Snapchat's support team. If the Snap or Story violates Snapchat's terms of service, the Snapchat team will take appropriate action.
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Open Snapchat on your phone or tablet . It's the yellow-and-white ghost icon on your home screen or in the app drawer.
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Tap the profile photo of the person you want to report. You can do this in a Chat or by searching for the user on the Discover page. The photo is to the left of the person's name at the top of a Chat. This opens the user's profile.
- To search for a user, swipe left on the camera screen, tap the Search bar at the top, and then type the person's name or username. Tap the correct user's photo in the results to open their profile.
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Tap the menu â‹® . It's the three vertical dots at the top-right corner of the profile.
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Tap Report . It's at the top of the menu.
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Tap the reason you're reporting this user. If the account has been hacked, is impersonating someone, or is a Spam account, tap the appropriate answer.
- If you choose an option like They're annoying or Mean or inappropriate Snaps , you'll be told to block the person instead. To block someone, swipe right to the Chat screen, tap and hold the person you want to block, select More , and then tap Block .
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Describe why you're reporting this Snap or Story. You can type up to 250 characters.
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Tap the Submit button. This reports the account to Snapchat, who will investigate the issue and take appropriate action.
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Open Snapchat on your phone or tablet . It's the yellow-and-white ghost icon on your home screen or in the app drawer.
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Locate the Show you want to report. If you found a Show that contains excessive violence, nudity, hate speech, or other offensive content, you can report it without having to watch it again. Just swipe left to the Discover page (or the Shows page, if you found it there) and scroll to the Show in question.
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Tap and hold the Show's tile. You can lift your finger when the menu expands.
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Tap Report Tile . It's the first option on the menu. A list of options will appear.
- If you just don't want to see the Show as a suggestion, you tap Hide this Content instead.
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Select a reason for reporting the Show. If you don't see the correct reason, tap More options at the bottom to see some more, or tap Other to type your own.
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Describe why you're reporting this Show. Summarize the problem with the Show in 250 characters or less. or Story.
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Tap the Submit button. Snapchat's support team will review your complaint and take action if the show violates their policies.
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Community Q&A
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QuestionSomeone hacked my Snapchat account and now is blackmailing my friends for money or nude pictures. If I try to reset it, the hacker gets the reset code too.ANDREW HECommunity AnswerReport the hacker. Or email Snapchat for the hacker to be banned. Then, if the hacker gets banned (removed), it means you can reset your Snapchat account.
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Tips
- If you're worried about someone's safety, type here for you into the Snapchat search field to locate Snapchat's Here for You tool. This tool will help you find resources for mental health crises, suicide prevention, domestic violence, and anything else that comes up. [2] X Research sourceThanks
- If you're using a computer and want to report a Story, click the three vertical dots on the video, click Report , and then follow the on-screen instructions.Thanks
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About This Article
Article Summary
X
1. Tap and hold the Snap or Story.
2. Tap the flag icon.
3. Select a reason.
4. Describe your issue.
5. Tap Submit
.
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Thanks to all authors for creating a page that has been read 60,021 times.
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