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. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
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Are you seeing "We encountered an error when switching profiles" on Hulu? If you're seeing this error code, it usually indicates a problem with your browser or streaming device. Luckily, there's a quick fix for this common error. Here's how to fix the switching profiles error on Hulu using your computer, iPhone, or Android.
Tips to Fix Profile Switch Error on Hulu
If you can't change profiles on Hulu, log out of your account and sign in again. If you're using a mobile device or TV, go into your account settings and select Manage Devices to remove it. Then, log in again.
Steps
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Sign out of your Hulu account, and then log in again. When you see the profile switch error, a simple relog can fix it quickly.
- On a computer, hover over your icon in the top-right corner and click Log Out . Click Log In at the top-right corner to log in again.
- If this happens on a streaming sick or the mobile app, do the following to remove the device
from your account:
- Log into https://www.hulu.com/ in a web browser. [1] X Research source
- Hover over your icon in the top-right corner.
- Click Account .
- Click Manage Devices under Your Account .
- Click Remove next to your device.
- Follow the on-screen steps to log into Hulu on your device again.
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Make sure your browser is up-to-date. Updates provides important bug fixes. You can usually check your browser's current version in the settings.
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Empty your browser's cache . Keep in mind that this will delete any saved login data and log you out of websites. Once the cache is cleared, log into your Hulu account again. You should be able to switch profiles.