What to do when you encounter a ChatGPT network error
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Running into a network error when ChatGPT gives a long response or writes code? This can occur for a variety of reasons — the length of the answer is too long, the servers are down, your internet connection is slow, or there's a caching issue. There are a few quick and easy things you can try to resolve these issues! This wikiHow guide will show you how to resolve ChatGPT network errors on long responses and when writing code.
Things You Should Know
- Avoid long responses by asking ChatGPT to limit the word count to less than 500 words.
- Check the official ChatGPT server status at https://status.openai.com/ .
- Clear your web browser cache to resolve minor issues with ChatGPT.
Steps
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Ask ChatGPT to limit its response length. Long responses can cause ChatGPT to return a network error and stop writing. You can avoid this by adding length specifications to your request and asking for less at once:
- Split your query into multiple questions or more specific parts.
- Ask that ChatGPT limits its answer to less than 500 words. This helps avoid ChatGPT's approximate word limit .
- Ask followup questions after your initial query. This can be something like "can you further explain [this part]?"
- Note that ChatGPT won't always follow word limits exactly. You can try again by requesting something like "can you explain the above concept again, but in less than 500 words?"
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Take a look at the ChatGPT server status. If you get a network error or internal server error, you can check the official server status at https://status.openai.com/ under the "chat.openai.com" section. If the server is down, you'll need to wait for the developers to resolve the issue before you can use ChatGPT to continue improving your writing skills and crafting new emails .
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Join the OpenAI Discord for official updates about ChatGPT's status. You can get additional information about ChatGPT outages by joining the official OpenAI Discord server at https://discord.com/invite/openai . Developers will sometimes provide more information about server errors and other issues.
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Check the status of your internet connection. If your internet is down or slow, ChatGPT may return a network error.
- To check whether your internet connection is completely down, try going to https://www.google.com/ . If the website doesn't load, your internet is down.
- To check your internet speed, go to https://www.speedtest.net/ to run a speed test. If your internet speed is under 5 Mbps, you may encounter network errors using ChatGPT.
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Clear your web browser cache. ChatGPT might be not working due to a caching issue with your web browser. Here are a few guides for clearing your cache on popular web browsers:
- Google Chrome
- Firefox
- Safari
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Use ChatGPT at lower-traffic times. If ChatGPT is at capacity , it will be more difficult to use the service. Avoid peak hours (1pm to 4pm) for a better chance at successfully using ChatGPT. You can also subscribe to ChatGPT Plus for access to ChatGPT during peak times. [1] X Research sourceEXPERT TIPTechnologistTyrone Showers is a Technologist and the Co-owner of Taliferro Group, an IT consulting company based in Seattle, Washington. With over 35 years of professional experience, he specializes in API Design, e-Commerce, Operational Efficiency, and website development. He has a B.S. in Computer Science from DeVry Institute of Technology.
OpenAI offers a premium subscription called ChatGPT Plus. This subscription provides access to all the latest features of the OpenAI chatbot, including the GPT-4 language model, priority access at peak times, and potentially faster response times. Consider subscribing if these benefits align with your demands.
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Send a support chat to OpenAI about the issue. If the issue persists after trying a few troubleshooting methods, you can contact OpenAI by following these steps:
- Go to https://platform.openai.com/overview .
- Click Chat with us at the bottom of the page.
- Click Send us a message in the chat window.
- Follow the prompts to report the issue.