Q&A for How to Use Extra Care Bucks at CVS

Call 1-800-SHOP-CVS, or when you're in a store they can perform a look up by name, phone number, or by email, if you added an email address to your account.

Yes, as long as you have registered your number with the account. All you have to say is that you forgot your card and they can look it up using your phone number.

Yes, ECB can be used with CVS coupons, manufacturer coupons and percent-off coupons.

If you lose your Extra Bucks and they are not expired, call 1-800-SHOP-CVS to speak to an agent who can reissue the Extra Bucks. If they are expired, they cannot be reissued.

It varies by location, but typically you can still use them within 14 days after expiration.

The $5 extra care rewards are attached to your specific card, so it will still be there on the card as long as no one else who has access to the card uses it.

If the coupons are intended specifically for her account, then you can't use them with your account. It's that simple. She may still be receiving coupons because her account was never closed.

If you download the CVS app, you can find all of your unprinted ECBs under the Deals and Rewards tab. You can also log into your account online, go to the Extra Care tab, and find all ECBs (both printed and unprinted). Lastly, they will print at the bottom of your receipt if you use a deal from the ad.

It depends on your preferences. If you have requested to have them printed on your receipt, they will print there. You may also receive them through your mobile app, depending on the ad.

You have to make the full purchase to receive ECB.

You can set up an online account, link your ExtraCare card to it, and then complete your profile information. That will allow you to ensure that everything is set up properly with your account.

No, you just want to make sure that they are used before the expiration date that shows at the bottom of each one, or in the app if you use the electronic option.

No, it is not valid on prescriptions.

Call 1-800-SHOP-CVS to receive a card with the same number as your old one. It takes three to four weeks to receive the card through the mail. You also can obtain a new card at any CVS location - but still call the 800 number to do a balance transfer.

Take the receipt back to the store. At the registers, they will scan your card and the receipt so that it's adjusted to count towards your extra bucks rewards.

Yes, your card does keep a purchase history that you can view in your online account. (This also helps CVS to provide you with personalized offers for coupons.)

No, you can only add the ones that haven't been printed.

You can print them from the ECB section on CVS.com as long as your card is linked to your account.

Yes, you can use them on the same day that you receive them for whatever items you would like.

You can't use them in the same transaction. You could trying splitting your transaction into two transactions and using the Extra Care Bucks in the second transaction.

Look at the ad to see how many of each deal is allowed per card. Most say "Limit 1," but there are times when they allow more.

Pharmacy and Health Rewards are ExtraBucks you received for making pharmacy and health purchases. The bottom of the ECB will list excluded items, such as alcohol and prescriptions.

It should be instant. If you don't receive them right away, you will have to wait 48 hours before calling the 1-800 number for them to be able to pull up your purchase to verify and issue extra bucks.

Typically, they do not ask for the ECBs back, and you can still use them even if you returned the item that generated them.

As of August 2016, you can not. Expired coupons can't be overridden anymore, and there is no way for the cashier to put a store coupon in manually.

Yes.

"Buy" is usually specifying a number of items that must be purchased before receiving the ECBs. (For example, buying two of a particular item might get you extra bucks.) "Spend" is usually referring to the amount of money you must spend on your purchase before getting the EBCs.

Yes, they can be used to pay for your items at the register if your card is attached to your online accounts. If your ECB are more than your purchase, you don't get the remaining balance back. It's forfeited. So make sure if you have $5 in ECB, you're actually spending the whole $5 and not short-changing yourself.

If they were printed out then no they are not on your card. You can opt for digital receipts which will send them to your email and there you will have an option to send them to your card. Sending them to your card extends the time it takes for them to expire by a little bit so you will have a longer time to use them.

Each ECB offer itself may have a limit. If it shows a limit, you would only get that number of ECBs no matter how many times during that ad period you bought the same item. There's no limit on how many things you can that will give you ECB, however.