Easy Methods to Reset Your Samsung Refrigerator

PDF download Download Article
When and how to reset any Samsung refrigerator, including the on-screen control panel
PDF download Download Article

Is your Samsung fridge reading "88 88" on the display? If you see an error code or are moving or cleaning your fridge, you may need to perform a hard reset. This wikiHow article will teach you everything you need to know about resetting your Samsung refrigerator, including how to perform a factory reset of Family Hub.

Things You Should Know

  • The easiest way to reset your refrigerator is to unplug it, wait about five minutes, then plug it back in.
  • To factory reset the Family Hub, go to "Settings > About Family Hub > Factory Reset Data."
  • If neither of those methods works for you, you'll need to get in contact with Samsung to get a technician to help.

Get Product Support Solve Any Problem

wH
Hi there! Do you have a question about how to use or repair your home appliance? I’ve read the manuals so you don’t have to. Select your product, brand, and model, then ask away!
*
*
Section 1 of 3:

When should I reset?

PDF download Download Article
  1. You might see something weird on your display and automatically think to reset it. But don't! Resetting will delete the error code history, which means that a support technician won't be able to properly troubleshoot the issue if a reset doesn't fix it. [1]
    • Instead, request service so a Samsung technician can diagnose the error codes. The issue could be a simple fix, such as a water filter you need to replace.
    • The code displayed on your fridge door should help you diagnose the issue . After you fix the error code (like an old water filter), the code will disappear.
    • If your ice maker is the issue, defrosting it is super easy!
  2. This code usually occurs after an outage, as it tends to indicate that the fridge didn't boot properly. Reset your refrigerator to reboot and fix the error.
    Advertisement
  3. Samsung recommends this being one of the few times you reset your fridge, as it'll be in good working order at the time and not have any error codes that are important to keep.
  4. This code means that your refrigerator is in Demo mode (also known as Cooling Off Mode) and doesn't need a restart to fix. The steps for this vary depending on the kind of screen you have:
    • If you have Family Hub, go to Apps > Fridge Manager > Fridge Settings > Cooling Off > Deactivate .
    • Other models require pressing a certain button combination, such as pressing and holding the top two buttons on the left panel for 10 seconds. To find out how to turn off Demo or Cooling Off mode for your model, check your manual. [2]
    5. Advertisement
Section 2 of 3:

Reset a Samsung Refrigerator

PDF download Download Article
  1. You can also turn off the power at the circuit breaker if you can't get to the plug.
    • This is perhaps the easiest and best way to reset your Samsung fridge, so try this method first to resolve any troubleshooting issues.
    • This is also recommended for resolving an "88 88" error.
  2. You want to make sure that any residual electric charge is gone before you continue to the next step.
  3. If you turned off the power at the circuit breaker, you can flip the switch to turn the power back on. [3]
    • If you need to reset your Family Hub screen, flip the red switch that's located on the top of the inside of the right door. [4] Turn it off, wait 15 seconds, and turn it back on.
    4. Advertisement
Section 3 of 3:

Reset Family Hub

PDF download Download Article
  1. If you want to sell or give away your refrigerator with Family Hub, you should perform a factory reset before you do so.
    • If you just need to reset the screen, flip the red switch that's located on the top of the inside of the right door.
  2. The exact location of this in the menu varies depending on the year model for your fridge.
  3. Since resetting this also deletes all your data, Samsung wants to make sure that you're aware of what you're trying to do. Select Reset again when prompted, then tap Delete all data to factory reset your Family Hub.
    4. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      • If your fridge's Wi-Fi connection is causing you trouble, reset it by touching and holding the "LOCK" button for about 12 seconds. If your fridge also has a Family Hub screen as well as Wi-Fi, go to "Settings > Wi-Fi" and tap Disconnect/Forget . [5]
        Thanks
        Helpful 0 Not Helpful 0
      • You might need to contact support for more help.
        Thanks
        Helpful 0 Not Helpful 0
      • While most codes and issues can be fixed, there are still some errors or problems that could result in you needing a new fridge .
        Thanks
        Helpful 0 Not Helpful 0
      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!
      Advertisement

      You Might Also Like

      How to
      Test an Evaporator Fan Motor
      How to
      Adjust Your Fridge to the Right Temperature
      Easy Steps to Remove & Replace a Fridge Door Seal
      3 Ways to Stop & Prevent Ice Build Up in Your Fridge & Freezer
      How to
      Put Freon in a Refrigerator
      How to
      Level a Refrigerator (With Leveling Feet or Rollers)
      How to
      Change the Side on Which Your Refrigerator Door Opens
      How to
      Move a Fridge (For Cleaning or a Long-Distance Move)
      How to
      Test a Refrigerator PTC Relay
      Why Your Refrigerator Is Freezing Your Food (And How to Fix It)
      How to
      Defrost a Samsung Ice Maker: A Quick Guide
      How to
      Remove a Scratch from a Stainless Steel Refrigerator Door
      How to
      Replace a Water Filter in a Kenmore Fridge
      How to
      Make a Refrigerator Door Close
      Advertisement

      Expert Interview

      Thanks for reading our article! If you’d like to learn more about appliance repair, check out our in-depth interview with Trevor Storey .

      References

      1. ↑ https://www.samsung.com/us/support/answer/ANS00087902/
      2. ↑ https://www.samsung.com/us/support/troubleshooting/TSG01201784/
      3. ↑ https://www.samsung.com/us/support/answer/ANS00087902
      4. ↑ https://www.samsung.com/in/support/home-appliances/family-hub-how-to-reset-touch-control-panel/
      5. ↑ https://www.samsung.com/us/support/answer/ANS00087902/

      About This Article

      In other languages
      Thanks to all authors for creating a page that has been read 62,734 times.

      Did this article help you?

      Advertisement