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Reset FB password without old password
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Did you forget your Facebook password? If you know your Facebook email address or linked phone number, you can easily reset it from the login screen on your mobile device or computer. If you don't have access or if you were hacked, there are still ways to recover your account. Here's how to reset your Facebook password when you have forgotten it and what to do if you can't reset it, with security tips from computer specialist Luigi Oppido.

Quick Steps

  1. Open Facebook.
  2. Tap Forgot password?
  3. Enter your email or phone number and tap Continue .
  4. Tap Try another way .
  5. Select Get code or link via email and tap Continue .
  6. Enter the code to create a new password.
Section 1 of 3:

Using Mobile

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  1. It's the dark-blue app with a white "f" on it. This will open the login page.
    • You'll see the sign-in page if you're not logged into an account. If you are logged into an account, you'll need to log out. You can only change your password within your settings if you know your current password.
  2. This is below the Log in button.
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  3. If you signed up using your email address, tap Search by email instead at the bottom and enter your email. [1]
    • If you don't have access to the email address or phone number linked to your account, see our troubleshooting section instead.
  4. You should see your Facebook name at the top.
  5. This is the button below the Log in button.
  6. This is the first option. If you used a mobile number instead, you'll receive a code sent to your phone number.
    • If you don't have access to your email or phone number, tap No longer have access to these? instead. You'll need to complete the security steps
  7. Check your email address or phone for the code. If you don't see the code, tap Send code again to send a new one.
  8. Make sure to use a password you can remember and is secure .
    • Your password will be changed. You can now log into Facebook with your new password.
    • If you have trouble remembering your passwords, Oppido recommends investing in a password manager to store your passwords. This only requires you to remember one master password to access your other saved passwords.
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Section 2 of 3:

Using Desktop

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  1. Open the Facebook website . This will open the Facebook login page.
    • You'll see the sign-in page if you're not logged into an account. If you are logged into an account, you'll need to log out. You can only change your password within your settings if you know your current password.
  2. This is below the Log In button.
  3. If you use an email address to log into your account but have your phone number linked, you can use either.
    • If you don't have access to the email address or phone number linked to your account, see our troubleshooting section instead.
  4. This is the grey button next to the Continue button.
  5. If you used your phone number, you'll see via mobile instead.
    • Alternatively, you can select Use my Google account to verify your identity. This bypasses the code reset process.
  6. Check your email address or phone for the code. If you don't see the code, click Didn't get a code? to send a new one.
  7. Make sure to use a password you can remember and is secure.
    • Your password will be changed. You can now log into Facebook with your new password.
    • If you don't want to use a password manager to save your passwords, Oppido recommends the second option: writing your passwords down. "You can't hack paper, but you can steal paper," warns Oppido. Make sure to keep any written passwords in a safe and secure place.
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Section 3 of 3:

Troubleshooting

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  1. 1
    My account was hacked. If your account was hacked , you can try to recover it by going to the Hacked webpage on a device that was used to log into Facebook before. Using a previous device can help restore access to your account.
  2. 2
    I don't have access to my email. If you linked your Facebook account with your email address and you can't access your email, you'll need to contact your provider for help with restoring your email account.
    • Once you have access to your email account again, you can reset your password normally.
  3. 3
    Someone I know was hacked. If a friend was hacked, you can file a report with Facebook to help restore that account.
  4. 4
    I still can't access my account. If you can't reset your password or access your account, you can try contacting Facebook for additional help.
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Community Q&A

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Add New Question
  • Question
    How can I retrieve my Facebook account if my username was my previous cell number and I can't remember my password?
    R2_d2000
    Top Answerer
    Try a recovery email. If you don't have one, then your only option would be to contact Facebook.
  • Question
    How do I find my Facebook password?
    R2_d2000
    Top Answerer
    Try to see if you wrote it down or if it is saved in your browser. If not, then you will only be able to reset it, since you can't view your password from Facebook.
  • Question
    How do I reset my Facebook password when I have a new phone number?
    Community Answer
    Go into Account Settings, and change your phone number. After that, by clicking change password, you can do it.
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      Tips

      • Avoid changing your password on public Wi-Fi. It is always wise to avoid doing anything secure while connected to a public network.
      • Try to change your password once every few months for extra security.
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        Nov 1, 2016

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