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Troubleshoot many types of issues in Windows by turning off hardware acceleration
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Hardware acceleration is a process that occurs when software hands off certain tasks to your computer's hardware—usually your graphics and/or sound card. It may improve performance on computers with powerful components but can have the opposite effect on less powerful computers. Disabling hardware acceleration may improve performance if you're experiencing freezing and crashing. You can also disable hardware acceleration in web browsers like Google Chrome. This wikiHow guide teaches you how to turn off hardware acceleration on your Windows PC.

Disabling Hardware Acceleration

  • Graphics : Right-click the desktop, go to "Display Settings" > "Graphics" > "Change default settings", then turn off "hardware-accelerated GPU scheduling".
  • Audio : Go to "Settings" > "System" > "Sound" > "More sound settings" > your audio device > "Properties" > "Advanced", and uncheck "Allow hardware acceleration."
  • Chrome : Click the menu, go to "Settings" > "System", and toggle off hardware acceleration.
Method 1
Method 1 of 8:

Disabling Graphics Hardware Acceleration in Windows 11

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  1. This opens your display controls. [1]
    • Note : Not all hardware supports system-wide hardware acceleration. You'll typically only find the option to enable or disable hardware acceleration on PCs with high-end GPUs. If you can't adjust your hardware acceleration settings for the entire system, you can often disable the feature in certain apps, including your browser, AutoCAD, Discord , and various games.
    • If you have a dedicated GPU, you may see the option to open your GPU's settings on the right-click menu. Depending on your GPU, you may be able to find the setting to disable hardware acceleration if you click that menu item.
    • If you want to turn off your hardware acceleration to stream movies on Discord , see the section to disable it in Google Chrome , Mozilla Firefox , or Microsoft Edge .
  2. It's below "Related Settings" in the Display Settings menu.
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  3. It's the blue text at the top of the menu below "Default settings."
  4. It's the first option at the top of the menu. This disables hardware acceleration.
  5. Once you disable hardware acceleration, you'll need to restart your computer for the changes to take effect.
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Method 2
Method 2 of 8:

Disabling Graphics Hardware Acceleration in Windows 10

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  1. This opens your display controls. [2]
    • Note : Not all hardware supports system-wide hardware acceleration. You'll typically only find the option to enable or disable hardware acceleration on PCs with high-end GPUs. If you can't adjust your hardware acceleration settings for the entire system, you can often disable the feature in certain apps, including your browser, AutoCAD, Discord, and various games.
    • If you have a dedicated GPU, you may see the option to open your GPU's settings on the right-click menu. Depending on your GPU, you can find the setting to disable hardware acceleration if you click that menu item.
    • If you want to turn off your hardware acceleration to stream movies on Discord, see the section to disable it in Google Chrome , Mozilla Firefox , or Microsoft Edge .
  2. It's toward the bottom of the right panel. This opens properties for your monitor and GPU.
  3. It'll be under the "Display information" header. A new window will expand.
  4. If your video card supports hardware acceleration, you'll usually see this tab at the top of the window.
    • If you don't have a Troubleshoot tab, click the Properties button at the top of the window, and then click the Resources tab.
  5. If the Change settings button is grayed out/deactivated, your graphics card doesn't support changing hardware acceleration settings. [3] If you're sure your card can handle this change, you probably need to update your drivers.
  6. This disables hardware acceleration on your PC.
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Method 3
Method 3 of 8:

Disabling Audio Hardware Acceleration in Windows 11

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  1. It's the gear icon in your Start menu. You can also open your Settings by pressing Windows key + i on the keyboard.
    • If hardware acceleration is turned on for your PC's sound card, sound tasks may be shifted from the CPU to the audio card to avoid overtaxing the CPU. You can try disabling hardware acceleration if you're experiencing high amounts of noise, choppy sound, and slow performance during audio playback.
  2. It's the first option in the menu bar to the left.
  3. It's the second option in the main menu panel. It's next to an icon that resembles a speaker.
  4. It's the last option below the "Advanced" header.
  5. It will likely be speakers. It may be labeled as "Realtek Audio" or whatever sound card model you are using. Click it to highlight it.
  6. It's in the lower-right corner of the Sound menu.
  7. It's at the top of the window.
  8. It's under the "Hardware Acceleration" header.
  9. This disables hardware acceleration for audio immediately.
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Method 4
Method 4 of 8:

Disabling Audio Hardware Acceleration in Windows 10

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  1. It's the gear icon in your Start menu. You can also open your Settings by pressing Windows key + i on the keyboard.
    • If hardware acceleration is turned on for your PC's sound card, sound tasks may be shifted from the CPU to the audio card to avoid overtaxing the CPU. You can try disabling hardware acceleration if you're experiencing high amounts of noise, choppy sound, and slow performance during audio playback.
  2. It's the first icon in the Settings panel.
  3. It's on the left panel.
  4. It's under the name of your sound device at the top of the panel.
  5. You'll see this toward the bottom below "Related settings."
  6. It's at the top of the window.
  7. It's under the "Hardware Acceleration" header.
  8. This disables hardware acceleration for audio immediately.
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Method 5
Method 5 of 8:

Disabling Hardware Accelerated GPU Scheduling in Windows 10

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  1. It's the gear icon in your Start menu. You can also open your Settings by pressing Windows key + i on the keyboard.
    • Since the 2020 release of Windows 10 version 2004, Microsoft has included a new feature called Hardware Accelerated GPU Scheduling, which reduces latency and performance while running apps and games that use the GPU. This feature is only available if you have a separate GPU with updated drivers, so not everyone can access the setting.
    • Most GPU drivers are updated automatically, but you can always check the manufacturer's website to see if new updates are available. [4]
  2. It's the first icon in the Settings panel.
  3. You'll see it at the top of the left panel.
  4. It's toward the bottom of the right panel.
  5. You'll only see this switch if you have a modern GPU with updated drivers and an up-to-date version of Windows 10. If you don't see this option and have a GPU separate from your motherboard, it may not support this feature.
    • After disabling the feature, you'll be prompted to restart your computer. Hardware accelerated GPU scheduling will be turned off once your computer comes back up.
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Method 6
Method 6 of 8:

Disabling Hardware Acceleration on Google Chrome

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  1. It's the icon with three dots in the upper-right corner.
  2. It's in the menu that appears when you click the icon with three dots.
  3. It's in the menu bar to the left.
  4. The switch will turn grey, and hardware acceleration will be disabled.
    • Make sure to restart your browser to completely apply the new settings.
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Method 7
Method 7 of 8:

Disabling Hardware Acceleration on Firefox

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  1. This looks like an orange fox wrapped around a purple sphere.
  2. This is in the top-right corner.
  3. You can find this towards the bottom of the pop-up menu.
  4. This is on the General' tab.
  5. Once unchecked, a new option will appear.
  6. This will disable hardware acceleration on Firefox.
    • Make sure to restart your browser to completely apply the new settings.
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Method 8
Method 8 of 8:

Disabling Hardware Acceleration on Microsoft Edge

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  1. This looks like a blue and green swirled e .
  2. This is in the top-right corner.
  3. You can find this towards the bottom of the pop-up menu.
  4. This is in the left panel.
  5. This will disable hardware acceleration in Microsoft Edge.
    • Make sure to restart your browser to completely apply the new settings.
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Expert Q&A

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  • Question
    Should I turn off hardware acceleration?
    Spike Baron
    Network Engineer & Desktop Support
    Spike Baron is a Network Engineer & Desktop Support Expert based in Los Angeles, California. He is the owner of Spike’s Computer Repair. With over 25 years of working experience in the tech industry, Spike specializes in PC and Mac computer repair, used computer sales, virus removal, data recovery, and hardware and software upgrades. He has worked as an IT Systems expert for numerous companies, including Huntington Health, Blackbox, Honda, and Manufacturers Bank. In his spare time, Spike also builds and restores computers. He has his CompTIA A+ certification for computer service technicians and is a Microsoft Certified Solutions Expert.
    Network Engineer & Desktop Support
    Expert Answer
    It depends on the tasks you need to perform. Keep in mind that some programs actually need hardware acceleration. Things like playing a DVD movie might need hardware acceleration to function correctly. The more in-demand the hardware is, the more you want to increase the acceleration.
  • Question
    What about Windows 10?
    Xavier Camden
    Community Answer
    What do you mean? I personally prefer Windows 10 over any operating system ever, if that's what you mean. But this article likely wouldn't help for Windows 10 since it is new. This is mostly for older computers.
  • Question
    What else can I do if I do not have the troubleshoot option?
    Community Answer
    Look up your problem online, and be as specific as you can. Check official websites for whatever isn't working (i.e. the Microsoft website for Windows problems, the Adobe website for Adobe problems). Also check forums where the community discusses questions. If you still can't find an answer, contact support, or post your problem on one of these forums. Customer Support may be more prompt, but probably also more stressful.
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      • Disabling hardware acceleration can be helpful if your computer is running slowly. This typically happens in older computers or when a computer with a weak video card attempts to run software or games that demand many computer resources and require a higher-tier video card. If a computer runs slowly when you start a video or play a game, turning off the hardware acceleration can alleviate the problem without investing in a new computer.
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      Article Summary X

      1. Right-click the desktop and select Display settings .
      2. Click Advanced display settings .
      3. Click Display adapter properties for Display 1 .
      4. Click Troubleshoot .
      5. Click Change settings .
      6. Turn off hardware acceleration.

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