How to Add and Activate a Device on Netflix

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A step-by-step guide on adding a device to Netflix
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Do you want to add a device to your Netflix account? You can easily activate a device by simply logging in . If you use a streaming device or Smart TV, you'll need to open the Netflix app and click "Sign in". This will generate a code that you can use to activate your device via computer or mobile device. You can log into as many devices as needed, but your subscription type will limit the number of devices that can watch at one time. This wikiHow will show you how to use an activation code to add a device on Netflix.

Adding & Activating a Device on Netflix

Add a device to your Netflix account by opening Netflix on your streaming device and clicking “Sign in.” The screen will display a code and a website to visit on a web browser. Open the browser and enter the code. Sign in with your account to activate your device.

Section 1 of 4:

Adding a TV or Streaming Device

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  1. Netflix is an available app for many Smart TVs and streaming devices, such as Roku , Apple TV , Amazon Fire Stick , and more. [1]
    • To see a list of all supported devices, visit Netflix's Devices page .
    • If needed, you can install Netflix .
    • Some devices have Netflix pre-installed and/or have a Netflix button on the remote.
  2. This is the red button.
    • If you're logged into another account, navigate to the left sidebar. Scroll to the very bottom, then select Get help on the bottom right. Scroll down and click Sign out .
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  3. You'll need to bypass the on-screen keyboard to select this option.
    • Instructions will appear on the screen, along with a website you need to visit on a web browser.
    • You may also see an option to sign in with a QR code . If you’d prefer to sign in this way, open the camera on your phone or tablet and use it to scan the code. Tap the link that appears, then follow the onscreen instructions to sign in with your device. [2]
    • Some Smart TVs or streaming devices may allow you to sign in directly from the TV using your remote. In these cases, select Sign in , answer Yes when asked if you are a Netflix member, and use your remote to enter your email and password. [3]
  4. On your computer or mobile device, visit Netflix's activation page . You can use a desktop or mobile browser.
    • In some cases, the activation website may differ. Netflix will list the appropriate website on your TV.
  5. Use the code on your TV to complete the text field on your web browser.
  6. Use your email or phone number and password to log in.
    • Above the sign-in fields, you will see "Successfully connected to (your device name)".
    • If you're already logged in on your browser, Netflix will begin activating your device immediately.
  7. You will see a success prompt on your web browser. Your device will automatically log in to Netflix.
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Section 2 of 4:

Managing Your Devices

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  1. Visit the Manage Account Access page. This page allows you to view and edit the devices that are currently linked to your account. [4]
  2. If you suspect someone is using your Netflix account without your permission, you may be able to confirm by looking for unfamiliar devices on the list. You can also use this page to see which profiles connected to your account last used each device.
    • It can take up to 48 hours for a new device to show up on your Account Access page.
  3. This will log you out of Netflix on that device. If you want to use Netflix on the device in question again, you will have to log back in.
    • You can also click the Sign Out of All Devices button at the bottom of the screen to log out of everything at once.
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Section 3 of 4:

Troubleshooting

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  1. This error can indicate a problem with your device, your network, or your account settings. [5] There are a few different things you can try if you see this message or something similar: [6]
    • Make sure the email and password you’re using to sign in are correct. If you’re pretty sure they are, you may need to reset them .
    • Restart your device. If it’s a TV or streaming device, unplug it from power, wait 1 to 3 minutes, and plug it back in.
    • Restart your modem or router.
    • Reset the network settings on your device to their defaults. This might involve turning off a VPN if you have one, or turning off custom DNS settings.
    • Reset the Netflix app. The right way to do this depends on your device, but check out our guide to resetting Netflix on a Smart TV for general instructions.
  2. This problem usually goes away on its own after a while, but there are a few things you can try if it doesn’t. [7]
    • Restart your device. If it’s a streaming device or TV, unplug it, wait a few minutes, then plug it back in.
    • Go to https://netflix.com/clearcookies . This will sign you out of your account and clear cookies associated with your account. You’ll need to sign back in.
    • Restart your modem or router.
    • Reset your device’s network settings. If you have a VPN, try turning it off. You can also try resetting your modem or router to default settings.
    • Reset or reinstall the Netflix app.
    • Make sure your payment method is still valid.
    • You can also try changing your login information.
  3. This means that Netflix has detected a device that doesn’t match the profile for your household based on data like device IDs and IP addresses. Here’s what to do if this happens: [8]
    • Select Confirm Device when prompted.
    • Select either Send Email or Send Text .
    • Follow the instructions in the text or email to verify your account.
    • Select Continue to Netflix on your TV.
  4. Unfortunately, this message means that Netflix is not supported on the device you’re using. [9] You’ll have to switch to watching it on a compatible device. You can find a list of supported devices here .
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Section 4 of 4:

How many devices can you add?

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  1. You can log into Netflix on an unlimited number of devices, but the type of plan you have limits how many devices can be active at the same time. For example: [10]
    • The Standard and Standard with ads plans allow you to watch on two supported devices at once.
    • The Premium plan supports watching on four supported devices at once.
    • You can also add extra members to your account with the Standard and Premium plans. Each extra member can watch on one supported device at a time. [11]
  2. If you’re having trouble activating a certain device on your account, it’s possible that Netflix has detected that the device doesn’t belong to a member of your “Netflix Household.” This is determined automatically using a combination of factors such as account activity, device IDs, and IP addresses. [12]
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Community Q&A

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  • Question
    What happens if I cannot find the activation code?
    Community Answer
    You can get another code re-sent, or you can try to create a new account.
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  • Question
    How do I sign up for Netflix?
    Community Answer
    Click "Try 30 Days Free", and it should take you to the site where you can enter your info to sign up.
    Thanks! We're glad this was helpful.
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    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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  • Question
    Can I play Netflix on my HD TV?
    Denbroa
    Community Answer
    You can if you HD TV is also a smart TV. If is not, you would need get a device like an Amazon Firestick or Google Chromecast to be able to watch to Netflix on your HD TV.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
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      References

      1. ↑ https://devices.netflix.com/en/
      2. ↑ https://help.netflix.com/en/node/470
      3. ↑ https://help.netflix.com/en/node/23876
      4. ↑ https://help.netflix.com/en/node/129831
      5. ↑ https://help.netflix.com/en/node/66143
      6. ↑ https://help.netflix.com/en/node/470
      7. ↑ https://help.netflix.com/en/node/122481
      8. ↑ https://help.netflix.com/en/node/133142
      9. ↑ https://help.netflix.com/en/node/112425
      1. ↑ https://help.netflix.com/en/node/24926
      2. ↑ https://help.netflix.com/en/node/123279
      3. ↑ https://help.netflix.com/en/node/128339

      About This Article

      Article Summary X

      1. Go to https://www.netflix.com/activate .
      2. Sign in to Netflix.
      3. Type the activation code.
      4. Click Activate .

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