How to Add, Use, and Share Tickets in Apple Wallet on iPhone or iPad

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Quickly add tickets and boarding passes to your Apple Wallet

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This wikiHow guide will show you how to add, use, and share a ticket or pass to your Apple Wallet. This could be a barcoded concert ticket, an event pass, or even a boarding pass. This feature is a great way to avoid having to carry around all your paper tickets. You can do this for physical or digital tickets on your iPhone or iPad.

Things You Should Know

  • Add a digital ticket by navigating to it on your iPhone or iPad. Then tap Add to Apple Wallet .
  • Add a physical ticket by using the Camera app to scan the QR code or barcode.
  • Use the ticket by opening the Wallet app and tapping on the ticket.
Section 1 of 4:

Adding a Digital Ticket

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    For example, if you purchased tickets from Ticketfly for a concert, you'll get an email confirmation of your purchase as well as digital copies of your tickets. [1] [2]
    • You can open the app the tickets are associated with and look in "My Events" or "My Tickets" to find digital copies of your tickets that you can add to Wallet.
    • You can also receive your digital tickets from Messages, Safari, AirDrop Sharing, and a notification.
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    This will appear next to the ticket that you want to add. It has a wallet icon with multiple cards inside on a black background.
    • If the button doesn’t appear, you may need to open the ticket (if the ticket was sent in a file). Sometimes, you'll get a notification that you have a file share and will need to open the file to see the ticket. Make sure the file is from a trusted source before you open it.
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    You might be prompted to set preferences for your ticket, including proximity alerts and the location of the event.
    • If you have proximity alerts set, you can get a notification on your lock screen that shows your ticket when you are at the venue.
    • Did you know you can add membership cards to Apple Wallet ? It’s a convenient way to reduce clutter in your physical wallet or purse!
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Section 2 of 4:

Scanning a Physical Ticket

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    It’s a dark gray camera on a light gray background. You’ll use the camera app to scan the QR code or barcode on your physical ticket.
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    Set your ticket on a flat surface to take a picture of the barcode.
    • If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. If it isn't supported, you won't be able to use Wallet.
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    After scanning the physical ticket’s QR code or barcode, you will be prompted to complete the process for adding it to your Apple Wallet.
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Section 3 of 4:

Using Your Ticket

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    You'll see the ticket in the list of cards. This will display the entire ticket in the Wallet app.
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    This will scan the ticket on your iPhone or iPad. You’ve now successfully used the ticket!
    • If there is no contactless method available, an attendant may need to scan your ticket with a visual scanner. This is common with concert tickets.
    • In some cases, you’ll only need to show the ticket to the attendant.
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Section 4 of 4:

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    This will display the entire ticket in the Wallet app.
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    This is the three-horizontal-dot button in the top right of the card’s page.
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    If this option isn’t present, you may not be able to share the ticket using the Wallet app.
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    It’s a blue box with an upward-facing arrow inside. This will display different ways to share the ticket.
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Expert Q&A

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  • Question
    My tickets are in apple wallet, but there is no barcode showing. Is that right? I am afraid that when I try to go in to the event it won't work
    Kyle Smith
    wikiHow Technology Writer
    Kyle Smith is a wikiHow Technology Writer, learning and sharing information about the latest technology. He has presented his research at multiple engineering conferences and is the writer and editor of hundreds of online electronics repair guides. Kyle received a BS in Industrial Engineering from Cal Poly, San Luis Obispo.
    Kyle Smith
    wikiHow Technology Writer
    Expert Answer
    This might indicate that the ticket can be scanned using a contactless reader. Or, you might only need to present the ticket to the attendant. If the original ticket does have a barcode, bring it to the event just in case!
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 0 Helpful 2
  • Question
    There is not a add to wallet choice on my tickets
    Kyle Smith
    wikiHow Technology Writer
    Kyle Smith is a wikiHow Technology Writer, learning and sharing information about the latest technology. He has presented his research at multiple engineering conferences and is the writer and editor of hundreds of online electronics repair guides. Kyle received a BS in Industrial Engineering from Cal Poly, San Luis Obispo.
    Kyle Smith
    wikiHow Technology Writer
    Expert Answer
    Some digital tickets don’t support the Add to Apple Wallet feature. You can contact the ticket vendor to check whether there is another way to add it to your Wallet.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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      References

      1. ↑ https://support.apple.com/guide/iphone/add-and-manage-passes-iphe7aa3336/ios
      2. ↑ https://support.apple.com/en-us/HT204003

      About This Article

      Article Summary X

      1. Open the email or mobile app associated with the ticket (on your iPhone or iPad).
      2. Open the ticket (if the ticket was sent in a file).
      3. Tap Add .
      4. Follow the on-screen prompts to finish adding the ticket to your Wallet.

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