This article was reviewed by Luigi Oppido
and by wikiHow staff writer, Travis Boylls
. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years.
There are 7 references
cited in this article, which can be found at the bottom of the page.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
Are you having trouble using AirPlay on your Roku TV or streaming device? If you can't connect to AirPlay or screen mirror to Roku from your iPhone, iPad, iPod Touch, or Mac, there's usually an easy fix. Read on to learn how to troubleshoot and fix AirPlay not working on your Roku device.
Easy Fixes for AirPlay Not Working on Roku
Ensure AirPlay is enabled in Settings > AirPlay & HomeKit , and that Fast TV Start is on in Settings > System > Power . The Roku and Apple devices must both support AirPlay 2 and be on the same Wi-Fi network. Restart your devices and router, and clear your network settings.
Steps
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Not all Roku devices are compatible with AirPlay. If your Roku doesn't support AirPlay, you won't be able to connect your iPhone, Mac, or other Apple device. You can check what model your Roku is by opening the Settings menu and going to System > About . The following Roku models are compatible with AirPlay: [1] X Research source
- Roku Select TV , all models
- Roku Plus TV , all models
- Roku TV , models 5XXX, 6XXX 7XXX, AXXX, CXXX, CXXGB
- Roku Express , model 3700
- Roku Express+ , model 3710
- Roku Express 4K , model 3940
- Roku Express 4K+ , model 3941
- Roku HD , model 3932
- Roku 4 , model 440
- Roku 3 , models 4200, 4201, 4230
- Roku 2 , models 4205, 4210
- Roku Streaming Stick+ , models 3810, 3811
- Roku Streaming Stick 4K , model 3820
- Roku Streaming Stick 4K+ , model 3821
- Roku Premiere , models 3920, 4620
- Roku Premiere+ , models 3921, 4630
- Roku Ultra , models 4600, 4640, 4660, 4661, 4670, 4800, 4802, and 4850
- Roku Ultra LT , models 4662, 4801
- Roku Streambar , model 9102
- Roku Streambar Pro , model 9101R2
- Roku Smart Soundbar , model 9101
- ONN Roku Smart Soundbar , model 9100
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Not all iPhone, iPad, and Mac models support AirPlay 2. To screen mirror to your Roku with AirPlay, you'll need an iPhone, iPad, or iPod Touch model running iOS 12.3 or later. If you're using a Mac, you'll need macOS Mojave 10.14.5 or later.
- To check your iOS version on an iPhone, iPad, or iPod Touch, go to Settings > General > About .
- To your macOS version, click the Apple menu and select About this Mac .
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Both devices need to be connected to the same Wi-Fi network. If your Roku and AirPlay device are not on the same Wi-Fi network , AirPlay won't work. Make sure both devices are connected to the same network]].
- To see what Wi-Fi network your Roku is connected to, go to Settings > Network > Setup connection > Wireless . [2] X Research source
- To see what Wi-Fi network your iPhone, iPad, or iPod Touch is connected to, open the Settings app and tap Wi-Fi . [3] X Research source
- To see what Wi-Fi network your Mac is connected to, click the Wi-Fi icon in the menu bar, then click your Wi-Fi network. [4] X Research source
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Screen mirroring may be disabled. Screen mirroring is a feature of AirPlay. If you are trying to mirror your screen to your Roku device and it's not connecting, screen mirroring may be disabled.
- Press the Home button on your remote.
- Select Settings .
- Select System .
- Select Screen mirroring .
- Ensure Prompt or Always allow is selected.
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There may be minor glitches in the system. You can usually fix minor glitches in AirPlay by restarting your devices.
- Roku: Press the Home button and select Settings > System > Power > Restart > System Restart .
- iPhone & iPad: Press and hold either Volume button and the Side button until the Power slider appears. Drag the slider to turn your device off, wait 30 seconds, and press and hold the Side button to turn it back on.
- Mac: Click the Apple menu and select Restart .
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Fast TV Start should be enabled to ensure AirPlay works when you need it. Enabling Fast TV Start (or Fast Start on the Soundbar) allows your Roku device to maintain a network connection, even when powered off. To enable Fast Start on your Roku device:
- Press the Home button on your remote.
- Select Settings
- Select System .
- Select Power .
- Select Fast TV Start or Fast Start .
- Ensure "Fast TV Start" or "Fast Start" is checked.
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Device connect may be disabled. If Device Connect is disabled on your Roku, it can cause issues with AirPlay. To ensure Device Connect is turned on:
- Press the Home button on your remote.
- Select Settings .
- Select System .
- Select Advanced System Settings .
- Select Device Connect > Enable Device Connect .
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A network problem could prevent AirPlay from working on your Roku. If you have an unstable internet connection, your devices may have a hard time connecting over Wi-Fi. Unplug your router for about a minute, then plug it back in.
- You may also want to move your Roku and Apple devices closer to your router.
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Your Roku may have outdated firmware. On many Roku models, you need to be running Roku OS version 9.4 or version 10 to use AirPlay. If your device is compatible with AirPlay, use the following steps to update your Roku:
- Press the Home button on your remote.
- Select Settings .
- Select System .
- Select Software update .
- Select Check now . Your Roku will receive the latest updates if they are available.
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Your iPhone, iPad, iPhone Touch, or Mac might be outdated.
- To update your iPhone, iPad, or iPod Touch , go to Settings > General > Software Update . Tap Download and Install if an update is available.
- To check for updates on a Mac , click the Apple menu and go to System Settings > General > Software Update . [5] X Research source
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Your VPN may be interfering with the AirPlay connection. If you use a VPN on your iPhone, iPad, or Mac, try disabling it before attempting to AirPlay to your Roku.
- iPhone & iPad: Open the Settings app and tap General followed by VPN Ensure your VPN is disconnected.
- Mac: Click the Apple icon and click System Settings (or System Preferences ). Click VPN (It may be under Network ). Ensure your VPN is disconnected.
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Screen Time may be blocking AirPlay. Try turning off Screen Time restrictions . You will need the parental code to do so.
- iPhone & iPad: Go to Settings > Screen Time and turn off "App & Website Activity."
- Mac: Click the Apple menu and go to System Settings > Screen Time . Scroll down and turn off App & Website Activity . [6] X Research source
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There may be an error with the connection. If there's an error with the connection or in the connection settings, you may be able to resolve it by resetting the network connection on your Roku. After resetting your network connection, you will need to connect your Roku to Wi-Fi again and pair your Apple device with your Roku. To reset your Roku network connection:
- Press the Home button on your remote.
- Select Settings .
- Select System .
- Select Advanced System Settings .
- Select Network connection reset .
- Select Reset connection .
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There may be an error in the network settings. This will remove all network connections, Bluetooth pairings, VPN settings, and manually trusted certificates (like for websites) will be set to untrusted.
- iPhone & iPad: Go to Settings > General > Transfer or Reset > Reset > Reset Network Settings .
- Mac: You can reset your network connection by forgetting it and reconnecting to it. Click the Wi-Fi icon in the menu bar and select Details next to your Wi-Fi connection. Click Forget this Network and then Remove . Reconnect to your Wi-Fi network.
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There may be a major glitch in the firmware. You may be able to fix any major glitches by factory resetting your Roku device. This will erase all your settings, preferences, and Roku account information. This should be done as a last resort. You can factory reset your Roku device by pressing and holding the Reset button for 10 seconds. You can also use the following steps to factory reset your device: [7] X Research source
- Press the Home button on your remote.
- Select Settings .
- Select System .
- Select Advanced System Settings .
- Select Factory Reset .
- Select Factory reset everything .
- Follow the prompts.
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There may be something wrong with your device's hardware. If you've tried everything and cannot get AirPlay to work on your Roku, something may be wrong with your Roku or Apple device. You can contact Roku support at https://www.roku.com/about/contact . If your Apple device cannot AirPlay to any other device, contact Apple for help at https://getsupport.apple.com .
Expert Q&A
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References
- ↑ https://support.roku.com/article/360057488733
- ↑ https://support.roku.com/article/115015760328
- ↑ https://support.apple.com/en-us/111107
- ↑ https://support.apple.com/guide/mac-help/connect-your-mac-to-the-internet-using-wi-fi-mchlp1180/mac
- ↑ https://support.apple.com/en-us/108382
- ↑ https://support.apple.com/guide/mac-help/turn-off-screen-time-mchl7a0a2743/mac
- ↑ https://support.roku.com/article/208757008