How to Fix AirPlay Not Working on Roku: Complete Guide

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Get AirPlay working on your Roku fast
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Are you having trouble using AirPlay on your Roku TV or streaming device? If you can't connect to AirPlay or screen mirror to Roku from your iPhone, iPad, iPod Touch, or Mac, there's usually an easy fix. Read on to learn how to troubleshoot and fix AirPlay not working on your Roku device.

Easy Fixes for AirPlay Not Working on Roku

Ensure AirPlay is enabled in Settings > AirPlay & HomeKit , and that Fast TV Start is on in Settings > System > Power . The Roku and Apple devices must both support AirPlay 2 and be on the same Wi-Fi network. Restart your devices and router, and clear your network settings.

1

Make sure your Roku supports AirPlay.

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    If your Roku doesn't support AirPlay, you won't be able to connect your iPhone, Mac, or other Apple device. You can check what model your Roku is by opening the Settings menu and going to System > About . The following Roku models are compatible with AirPlay: [1]
    • Roku Select TV , all models
    • Roku Plus TV , all models
    • Roku TV , models 5XXX, 6XXX 7XXX, AXXX, CXXX, CXXGB
    • Roku Express , model 3700
    • Roku Express+ , model 3710
    • Roku Express 4K , model 3940
    • Roku Express 4K+ , model 3941
    • Roku HD , model 3932
    • Roku 4 , model 440
    • Roku 3 , models 4200, 4201, 4230
    • Roku 2 , models 4205, 4210
    • Roku Streaming Stick+ , models 3810, 3811
    • Roku Streaming Stick 4K , model 3820
    • Roku Streaming Stick 4K+ , model 3821
    • Roku Premiere , models 3920, 4620
    • Roku Premiere+ , models 3921, 4630
    • Roku Ultra , models 4600, 4640, 4660, 4661, 4670, 4800, 4802, and 4850
    • Roku Ultra LT , models 4662, 4801
    • Roku Streambar , model 9102
    • Roku Streambar Pro , model 9101R2
    • Roku Smart Soundbar , model 9101
    • ONN Roku Smart Soundbar , model 9100
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2

Make sure your Apple device is compatible.

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    To screen mirror to your Roku with AirPlay, you'll need an iPhone, iPad, or iPod Touch model running iOS 12.3 or later. If you're using a Mac, you'll need macOS Mojave 10.14.5 or later.
    • To check your iOS version on an iPhone, iPad, or iPod Touch, go to Settings > General > About .
    • To your macOS version, click the Apple menu and select About this Mac .
3

Make sure your Roku and Apple devices are on the same network.

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    If your Roku and AirPlay device are not on the same Wi-Fi network , AirPlay won't work. Make sure both devices are connected to the same network]].
    • To see what Wi-Fi network your Roku is connected to, go to Settings > Network > Setup connection > Wireless . [2]
    • To see what Wi-Fi network your iPhone, iPad, or iPod Touch is connected to, open the Settings app and tap Wi-Fi . [3]
    • To see what Wi-Fi network your Mac is connected to, click the Wi-Fi icon in the menu bar, then click your Wi-Fi network. [4]
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4

Make sure AirPlay is enabled on your Roku.

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    If you haven't turned on AirPlay, you'll need to do so before you can AirPlay to your Roku.
    • Press the Home button on your remote on your Roku remote.
    • Select Settings .
    • Select Apple AirPlay and HomeKit .
    • Set the AirPlay switch to On.
5

Make sure screen mirroring is enabled on Roku.

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    Screen mirroring is a feature of AirPlay. If you are trying to mirror your screen to your Roku device and it's not connecting, screen mirroring may be disabled.
    • Press the Home button on your remote.
    • Select Settings .
    • Select System .
    • Select Screen mirroring .
    • Ensure Prompt or Always allow is selected.
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6

Restart your devices.

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    You can usually fix minor glitches in AirPlay by restarting your devices.
    • Roku: Press the Home button and select Settings > System > Power > Restart > System Restart .
    • iPhone & iPad: Press and hold either Volume button and the Side button until the Power slider appears. Drag the slider to turn your device off, wait 30 seconds, and press and hold the Side button to turn it back on.
    • Mac: Click the Apple menu and select Restart .
7

Enable Fast TV Start on your Roku.

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    Enabling Fast TV Start (or Fast Start on the Soundbar) allows your Roku device to maintain a network connection, even when powered off. To enable Fast Start on your Roku device:
    • Press the Home button on your remote.
    • Select Settings
    • Select System .
    • Select Power .
    • Select Fast TV Start or Fast Start .
    • Ensure "Fast TV Start" or "Fast Start" is checked.
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8

Enable Device Connect on your Roku.

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    If Device Connect is disabled on your Roku, it can cause issues with AirPlay. To ensure Device Connect is turned on:
    • Press the Home button on your remote.
    • Select Settings .
    • Select System .
    • Select Advanced System Settings .
    • Select Device Connect > Enable Device Connect .
9

Restart your router.

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    If you have an unstable internet connection, your devices may have a hard time connecting over Wi-Fi. Unplug your router for about a minute, then plug it back in.
    • You may also want to move your Roku and Apple devices closer to your router.
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10

Update your Roku.

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    On many Roku models, you need to be running Roku OS version 9.4 or version 10 to use AirPlay. If your device is compatible with AirPlay, use the following steps to update your Roku:
    • Press the Home button on your remote.
    • Select Settings .
    • Select System .
    • Select Software update .
    • Select Check now . Your Roku will receive the latest updates if they are available.
11

Update your Apple device.

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12

Disconnect your VPN.

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    If you use a VPN on your iPhone, iPad, or Mac, try disabling it before attempting to AirPlay to your Roku.
    • iPhone & iPad: Open the Settings app and tap General followed by VPN Ensure your VPN is disconnected.
    • Mac: Click the Apple icon and click System Settings (or System Preferences ). Click VPN (It may be under Network ). Ensure your VPN is disconnected.
13

Check your Screen Time settings.

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    Try turning off Screen Time restrictions . You will need the parental code to do so.
    • iPhone & iPad: Go to Settings > Screen Time and turn off "App & Website Activity."
    • Mac: Click the Apple menu and go to System Settings > Screen Time . Scroll down and turn off App & Website Activity . [6]
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14

Reset your Roku network settings.

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    If there's an error with the connection or in the connection settings, you may be able to resolve it by resetting the network connection on your Roku. After resetting your network connection, you will need to connect your Roku to Wi-Fi again and pair your Apple device with your Roku. To reset your Roku network connection:
    • Press the Home button on your remote.
    • Select Settings .
    • Select System .
    • Select Advanced System Settings .
    • Select Network connection reset .
    • Select Reset connection .
15

Reset your iPhone, iPad, or Mac network settings.

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    This will remove all network connections, Bluetooth pairings, VPN settings, and manually trusted certificates (like for websites) will be set to untrusted.
    • iPhone & iPad: Go to Settings > General > Transfer or Reset > Reset > Reset Network Settings .
    • Mac: You can reset your network connection by forgetting it and reconnecting to it. Click the Wi-Fi icon in the menu bar and select Details next to your Wi-Fi connection. Click Forget this Network and then Remove . Reconnect to your Wi-Fi network.
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16

Factory Reset your Roku.

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    You may be able to fix any major glitches by factory resetting your Roku device. This will erase all your settings, preferences, and Roku account information. This should be done as a last resort. You can factory reset your Roku device by pressing and holding the Reset button for 10 seconds. You can also use the following steps to factory reset your device: [7]
    • Press the Home button on your remote.
    • Select Settings .
    • Select System .
    • Select Advanced System Settings .
    • Select Factory Reset .
    • Select Factory reset everything .
    • Follow the prompts.
17

Contact customer service.

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    If you've tried everything and cannot get AirPlay to work on your Roku, something may be wrong with your Roku or Apple device. You can contact Roku support at https://www.roku.com/about/contact . If your Apple device cannot AirPlay to any other device, contact Apple for help at https://getsupport.apple.com .
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      References

      1. ↑ https://support.roku.com/article/360057488733
      2. ↑ https://support.roku.com/article/115015760328
      3. ↑ https://support.apple.com/en-us/111107
      4. ↑ https://support.apple.com/guide/mac-help/connect-your-mac-to-the-internet-using-wi-fi-mchlp1180/mac
      5. ↑ https://support.apple.com/en-us/108382
      6. ↑ https://support.apple.com/guide/mac-help/turn-off-screen-time-mchl7a0a2743/mac
      7. ↑ https://support.roku.com/article/208757008

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