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What to do when your AirTag says it's "not reachable"
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Have you been getting an error on your iPhone or iPad that says "AirTag Not Reachable" and "Move around to connect"? This is a frustrating situation, whether your AirTag is lost or you are just trying to see where you left it in the house. In this wikiHow article, we'll go over the top ways to fix this annoying AirTag error.
What to Do if Your AirTag is Unreachable
First, try to move closer to your AirTag (if possible). If this doesn't fix the problem, check your settings to make sure Location Services and Precision Finding are both turned on. You may also want to update and restart your iPhone or iPad to clear out bugs and bad data.
Steps
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Remove your AirTag from Find My, then add it back to refresh it. If your Find My app says your AirTag is not reachable, removing it from Find My and adding it again may help reset the location. This method will only work if the AirTag is nearby, not if it's lost.
- Open the Find My app and go to the Items tab.
- Select the AirTag you want to refresh, then scroll up to show all of the AirTag's options.
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Select the red Remove Item option. A screen will confirm what will happen when you remove the AirTag.
- Add the AirTag back once it has been fully removed.
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