“Awaiting Carrier Pickup” Meaning & When to Expect Your Package

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Plus, what to do if your package is stuck on this tracking status
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While waiting for your package to be delivered, you might see the “Awaiting Carrier Pickup” message. This shipping status update means the seller is ready to ship your item but the service carrier (like USPS, UPS, or FedEx) hasn’t come and got it yet. Keep reading to learn more about this tracking status, when you can expect the status to update and receive your shipment, and what to do if your package’s status is stuck on “Awaiting Carrier Pickup.”

The Meaning of “Awaiting Carrier Pickup”

The “Awaiting Carrier Pickup” tracking status means the service carrier (like USPS or FedEx) hasn’t picked up your package from the seller yet. Expect the carrier to pick up the package within 1 to 2 days and for your package to be delivered in several days.

Section 1 of 4:

“Awaiting Carrier Pickup” Meaning

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  1. The “Awaiting Carrier Pickup” tracking status means the seller packed up your item and created a shipping label. They are now simply waiting on a service carrier, like USPS, UPS, or FedEx, to pick up the package and deliver it to you. [1]
    • When the service carrier picks up your package, you will receive a tracking update that the shipment is on its way to you.
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Section 2 of 4:

How long does it take for the shipping status to update?

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  1. Your package gets scanned as it moves through the service carrier’s network to get to you. Each time it gets scanned, its tracking status updates. This usually happens every 1 to 2 days, so expect the tracking status to update from “Awaiting Carrier Pickup” soon. [2]
    • Sometimes, packages slip through the cracks and aren’t scanned by the carrier at each checkpoint. So, it’s possible for your package to go without a tracking status update for several days.
Section 3 of 4:

When will you receive your package?

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  1. How quickly you receive your package after the service carrier picks it up depends on your location and how busy the carrier is. For instance, if your package shipped from far away or the carrier is overwhelmed with shipments, it might be several days to weeks before you get your item.
    • Your package’s mail type also affects how quickly it gets to you. For instance, USPS First-Class Mail and UPS Ground Shipping usually deliver within 1 to 5 days while USPS Priority Mail and UPS 3 Day Select typically deliver within 3 days. [3]
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Section 4 of 4:

What to Do If Your Package Is Stuck on “Awaiting Carrier Pickup”

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  1. It’s completely normal for your package to stay at “Awaiting Carrier Pickup” for a few days, as busy shipping times and bad weather can delay the carrier from getting it. Stay updated on your package’s progress by entering its tracking number on USPS’ website , UPS’ website , or FedEx’s website . [4]
  2. If it’s been several days and your package is still stuck on “Awaiting Carrier Pickup,” reach out to the service carrier’s customer service line. A customer service agent can look into the shipment’s details, find out why your package might be stuck, and help get it to you. [5]
    • You can contact most service carriers like USPS, UPS, and FedEx via phone, email, and online chat.
  3. If you haven’t heard back from the service carrier and your package is still stuck, contact the seller who’s sending the package. They might have information about your package’s shipment progress or make you aware of any delays or trouble they’re experiencing in delivering your item.
    • For instance, call or chat with the company’s customer service or email the seller directly.
    • After speaking to the service carrier, they might recommend reaching out to the seller anyways.
  4. If your package still hasn’t gotten to you by the delivery window, fill out a missing mail form on the service carrier’s website. This opens an investigation into where your package might be and how to deliver it to you. [6]
    • For instance, fill out a missing mail form on USPS’ website or submit a claim on UPS’ website .
    • If your package is deemed lost or stolen, contact the seller to ask about receiving a refund or replacement order.
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      References

      1. ↑ https://youtu.be/p6z-9w-dxu0?si=GEhetfIT6IIj9JDb&t=347
      2. ↑ https://faq.usps.com/s/article/USPS-Tracking-The-Basics
      3. ↑ https://www.ups.com/us/en/support/shipping-support/shipping-services/domestic.page
      4. ↑ https://faq.usps.com/s/article/USPS-Tracking-The-Basics
      5. ↑ https://faq.usps.com/s/article/USPS-Tracking-The-Basics
      6. ↑ https://www.ups.com/us/en/support/file-a-claim.page

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