How to Cancel an HBO Max Subscription from Any Provider

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End your Max subscription on a TV, mobile, or computer
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Canceling HBO Max depends on how you're subscribed. If you signed up for Max on the website, you can cancel it there. However, if you subscribed for HBO Max through a third-party, such as Amazon, Apple, or your internet provider, you'll need to cancel it there. Here's how to cancel an HBO Max subscription on all platforms.

Unsubscribing from HBO Max

  • Log into https://max.com/subscription and select Cancel Your Subscription . Select Continue to Cancel .
  • If you're being billed by a third-party, you'll see it here. To cancel, go to the third-party's website and log in.
  • If you get your subscription through an Internet, TV, or mobile provider, visit your provider's website.
Section 1 of 2:

Canceling from Max

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    Go to https://max.com/subscription in a web browser. If you aren't already logged in, enter your email address and username to do so now. [1]
    • If you're using a mobile device, tap your profile picture and tap Subscription.
    • If you're using a TV, select the cog icon and select Subscription .
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    This is at the bottom of the page.
    • If you don't see this option, your subscription is managed by a third-party. You can see who bills you at the top.
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    You may need to select this twice.
    • Your subscription will be canceled at the end of your billing period.
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Section 2 of 2:

Canceling Third-Party Billing

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    If you're being billed for Max by Amazon, you'll need to sign into your Amazon account.
    • Go to https://www.amazon.com/appstoresubscriptions in a web browser.
    • Sign into your account.
    • Select Max underneath Your Subscriptions .
    • Disable Auto-Renewal .
    • The subscription will be canceled at the end of your billing period.
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    You can subscribe to HBO Max directly in Prime Video. To cancel, do the following:
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    If you're being billed for Max through the App Store , do the following:
    • Open the Settings app on your iPhone or iPad.
    • Tap your Apple ID .
    • Tap Subscriptions .
    • Tap Max .
    • Tap Cancel Subscription .
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    If you're being billed for Max through the Google Play Store , do the following:
    • Open the Play Store.
    • Tap your profile icon.
    • Tap Payments & subscriptions .
    • Tap Subscriptions .
    • Tap Max .
    • Tap Cancel subscription .
  5. 5
    Samsung TV. To cancel a subscription billed through Samsung TV, do the following:
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    If you get your HBO Max subscription through a provider, you'll need to contact your provider.
    • Log into your provider's website and look for add-ons or bundle subscriptions.
    • Alternatively, contact your provider directly.
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      References

      1. ↑ https://help.max.com/us/Answer/Detail/000002526

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