2 Quick Ways to Clear the Cache in Microsoft Teams Client

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A user-friendly guide to refreshing the Microsoft Teams client cache
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Similar to clearing your cache on a browser, it's safe to clear your Microsoft Teams cache. This can help keep your program running smoothly and efficiently. Since the important data is stored in the cloud, you don't have to worry about losing it. This will only remove local settings and data, which can be rebuilt when you use Teams again. This wikiHow will show you how to clear your Microsoft Teams cache using a Windows or Mac computer.

Things You Should Know

  • Make sure to close Microsoft Teams completely. Check the system tray and task bar; right-click and close the program if it's still open.
  • On Windows, open the Run menu. Enter the command, and delete all files and folders in the Microsoft Teams directory.
  • On Mac, open the Terminal. Enter and run the command. Restart Microsoft Teams.
Method 1
Method 1 of 2:

Using Windows

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/60\/Clear-Teams-Cache-Step-1.jpg\/v4-460px-Clear-Teams-Cache-Step-1.jpg","bigUrl":"\/images\/thumb\/6\/60\/Clear-Teams-Cache-Step-1.jpg\/v4-728px-Clear-Teams-Cache-Step-1.jpg","smallWidth":460,"smallHeight":342,"bigWidth":728,"bigHeight":541,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Right-click the Teams icon in the taskbar and click Close or Quit . Make sure the program isn't running in the background. Do this by checking your system tray in the bottom-right corner. If you see the Teams icon, right-click it and click Quit . [1]
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/43\/Clear-Teams-Cache-Step-2.jpg\/v4-460px-Clear-Teams-Cache-Step-2.jpg","bigUrl":"\/images\/thumb\/4\/43\/Clear-Teams-Cache-Step-2.jpg\/v4-728px-Clear-Teams-Cache-Step-2.jpg","smallWidth":460,"smallHeight":346,"bigWidth":728,"bigHeight":547,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Open the Run menu . You can use the keyboard shortcut: Windows key + R . You can also right-click the Start menu and select Run .
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  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/74\/Clear-Teams-Cache-Step-3.jpg\/v4-460px-Clear-Teams-Cache-Step-3.jpg","bigUrl":"\/images\/thumb\/7\/74\/Clear-Teams-Cache-Step-3.jpg\/v4-728px-Clear-Teams-Cache-Step-3.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Input the text exactly, or copy and paste it into the dialog box.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/dc\/Clear-Teams-Cache-Step-4.jpg\/v4-460px-Clear-Teams-Cache-Step-4.jpg","bigUrl":"\/images\/thumb\/d\/dc\/Clear-Teams-Cache-Step-4.jpg\/v4-728px-Clear-Teams-Cache-Step-4.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will run your command.
    • The Microsoft Teams directory window will open.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d6\/Clear-Teams-Cache-Step-5.jpg\/v4-460px-Clear-Teams-Cache-Step-5.jpg","bigUrl":"\/images\/thumb\/d\/d6\/Clear-Teams-Cache-Step-5.jpg\/v4-728px-Clear-Teams-Cache-Step-5.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":544,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Click and drag your cursor to highlight all the files, or press CTRL + A to select all. Once selected, drag the files to the Recycle Bin or right-click and select Delete .
    • When the files have been deleted, close the directory window.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/0e\/Clear-Teams-Cache-Step-6.jpg\/v4-460px-Clear-Teams-Cache-Step-6.jpg","bigUrl":"\/images\/thumb\/0\/0e\/Clear-Teams-Cache-Step-6.jpg\/v4-728px-Clear-Teams-Cache-Step-6.jpg","smallWidth":460,"smallHeight":347,"bigWidth":728,"bigHeight":549,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your client cache is now cleared. You can now use Microsoft Teams as normal to join a meeting or create one .
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Method 2
Method 2 of 2:

Using Mac

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9a\/Clear-Teams-Cache-Step-7.jpg\/v4-460px-Clear-Teams-Cache-Step-7.jpg","bigUrl":"\/images\/thumb\/9\/9a\/Clear-Teams-Cache-Step-7.jpg\/v4-728px-Clear-Teams-Cache-Step-7.jpg","smallWidth":460,"smallHeight":348,"bigWidth":728,"bigHeight":550,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Right-click (or control click ) on the Teams icon in the dock and click Quit .
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/59\/Clear-Teams-Cache-Step-8.jpg\/v4-460px-Clear-Teams-Cache-Step-8.jpg","bigUrl":"\/images\/thumb\/5\/59\/Clear-Teams-Cache-Step-8.jpg\/v4-728px-Clear-Teams-Cache-Step-8.jpg","smallWidth":460,"smallHeight":348,"bigWidth":728,"bigHeight":551,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Open the Terminal . To do this, launch the Finder . Click Applications , and then click Utilities . Double-click Terminal to open it. This looks like a black square with a line of code.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/eb\/Clear-Teams-Cache-Step-9.jpg\/v4-460px-Clear-Teams-Cache-Step-9.jpg","bigUrl":"\/images\/thumb\/e\/eb\/Clear-Teams-Cache-Step-9.jpg\/v4-728px-Clear-Teams-Cache-Step-9.jpg","smallWidth":460,"smallHeight":347,"bigWidth":728,"bigHeight":549,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Copy and paste the command into the Terminal dialog box.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/47\/Clear-Teams-Cache-Step-10.jpg\/v4-460px-Clear-Teams-Cache-Step-10.jpg","bigUrl":"\/images\/thumb\/4\/47\/Clear-Teams-Cache-Step-10.jpg\/v4-728px-Clear-Teams-Cache-Step-10.jpg","smallWidth":460,"smallHeight":341,"bigWidth":728,"bigHeight":540,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will run your command.
    • The necessary files will be deleted.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f6\/Clear-Teams-Cache-Step-11.jpg\/v4-460px-Clear-Teams-Cache-Step-11.jpg","bigUrl":"\/images\/thumb\/f\/f6\/Clear-Teams-Cache-Step-11.jpg\/v4-728px-Clear-Teams-Cache-Step-11.jpg","smallWidth":460,"smallHeight":344,"bigWidth":728,"bigHeight":545,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Your client cache is now cleared. You can now use Microsoft Teams as normal.
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      References

      1. ↑ https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache

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