Easy Ways to Check If Your PayPal Account Is Closed + Fixes

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Verify your closed PayPal account on the app or website
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If your PayPal account has been inactive for a while, or if you are trying to delete your account, you might want to verify that it's closed so no one else can log in and use it. Luckily, it's easy to get proof that your account has been deactivated. This wikiHow will show you how to confirm that your PayPal account is closed on your iPhone, iPad, Android, or computer.

Knowing If Your PayPal Is Closed

You can check if your PayPal account is fully closed and deactivated by attempting to log in with the same username and password. When you try to log in, you should get an error message preventing you from doing so. You can also check for a confirmation email from PayPal.

Section 1 of 5:

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  1. When you close your account, PayPal will send you an email. It should confirm that the account has been closed along with instructions on what to do if it was a mistake.
    • Keep in mind that it may be difficult, if not impossible, to recover a closed PayPal account. If the action was recent, PayPal may be able to reverse it.
  2. Go to https://www.paypal.com/signin and enter your email address. If the account is closed, you should see: "Some of your info isn't correct. Please try again."
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  3. Go to https://www.paypal.com/authflow/email-recovery/ and enter your email address in one of the fields. Select Next . You should see: "We didn’t find an account for any of these emails."
    • If you see this, your account has been successfully deleted from PayPal's database.
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Section 2 of 5:

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  1. If you're logged into your account , you should see your home page. [1]
    • Verify that you're signed into the correct account. Tap the profile icon in the top-right corner. Tap Account info to view your email address and/or phone number connected to your account.
  2. If you have money in your account, or if you have unresolved issues, you won't be able to close your account.
    • Transfer your balance to a connected bank account or another account .
    • It's recommended to wait until your transactions finish processing before closing your account. If you don't use the instant transfer option, it can take 1-3 business days.
  3. This is in the top-right corner.
  4. You can find this at the bottom of the page, above Log out .
  5. This will confirm your action to close your account.
  6. You may need to enter your email address again to confirm. Once confirmed, your PayPal account will be closed.
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Section 3 of 5:

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  1. Go to https://www.paypal.com/ in a web browser. If you're logged into your account, you should see your home page.
    • Verify that you're signed into the correct account. Click the cog icon in the top-right corner. View your email address and/or phone number connected to your account.
    • If it doesn't match, sign out and log in with the correct email.
  2. If you have money in your account, or if you have unresolved issues, you won't be able to close your account.
    • Transfer your balance to a connected bank account or another account.
    • It's recommended to wait until your transactions finish processing before closing your account. If you don't use the instant transfer option, it can take 1-3 business days.
  3. This is in the top-right corner of the page. You'll be redirected to your account settings.
  4. You can find this at the bottom of the Account options section.
  5. Verify that your email address is correct in the Primary email field. Your PayPal account will be closed.
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Section 4 of 5:

Why can't I close my account?

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  1. Unresolved issues can mean failed payments, open claims, and other account flags. To check, view the Activity tab or your inbox for notifications. If you have money in your account, transfer your balance to your bank account or another PayPal account.
    • If your balance is zero and you still can't close your account, contact PayPal .
Section 5 of 5:

Can I reopen my PayPal account?

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  1. Once an account is closed, it is permanently closed. However, you can still create a new account using the same email address. [2]
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    How do I withdraw the money from PayPal?
    Community Answer
    You can request a direct deposit to your checking account, or request a personal check from PayPal. You can withdraw the money using the PayPal debit card.
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      Warnings

      • It is important to note that PayPal—being a reputable financial institution and being bound by certain laws and constitutions—may have records of your transactions, but you, as an individual, will no longer have access to what was once known as that account.
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      References

      1. ↑ https://www.paypal.com/us/cshelp/article/how-do-i-close-my-paypal-account-help247
      2. ↑ https://www.paypal.com/us/cshelp/article/can-i-reopen-my-paypal-account-help212

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