If your PayPal account has been inactive for a while, or if you are trying to delete your account, you might want to verify that it's closed so no one else can log in and use it. Luckily, it's easy to get proof that your account has been deactivated. This wikiHow will show you how to confirm that your PayPal account is closed on your iPhone, iPad, Android, or computer.
Knowing If Your PayPal Is Closed
You can check if your PayPal account is fully closed and deactivated by attempting to log in with the same username and password. When you try to log in, you should get an error message preventing you from doing so. You can also check for a confirmation email from PayPal.
Steps
How to Close Your PayPal Account (Mobile)
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Remove any money in your PayPal balance. If you have money in your account, or if you have unresolved issues, you won't be able to close your account.
- Transfer your balance to a connected bank account or another account .
- It's recommended to wait until your transactions finish processing before closing your account. If you don't use the instant transfer option, it can take 1-3 business days.
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Tap your profile icon. This is in the top-right corner.
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Scroll down and tap Close your account . You can find this at the bottom of the page, above Log out .
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Enter your PayPal password and tap Next . This will confirm your action to close your account.
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Tap Close your account . You may need to enter your email address again to confirm. Once confirmed, your PayPal account will be closed.
How to Close Your PayPal Account (Desktop)
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Go to https://www.paypal.com/ in a web browser. If you're logged into your account, you should see your home page.
- Verify that you're signed into the correct account. Click the cog icon in the top-right corner. View your email address and/or phone number connected to your account.
- If it doesn't match, sign out and log in with the correct email.
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Remove any money in your PayPal balance. If you have money in your account, or if you have unresolved issues, you won't be able to close your account.
- Transfer your balance to a connected bank account or another account.
- It's recommended to wait until your transactions finish processing before closing your account. If you don't use the instant transfer option, it can take 1-3 business days.
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Click the cog icon. This is in the top-right corner of the page. You'll be redirected to your account settings.
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Click Close your account . You can find this at the bottom of the Account options section.
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Click Close Account . Verify that your email address is correct in the Primary email field. Your PayPal account will be closed.
Community Q&A
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QuestionHow do I withdraw the money from PayPal?Community AnswerYou can request a direct deposit to your checking account, or request a personal check from PayPal. You can withdraw the money using the PayPal debit card.
Tips
Warnings
- It is important to note that PayPal—being a reputable financial institution and being bound by certain laws and constitutions—may have records of your transactions, but you, as an individual, will no longer have access to what was once known as that account.Thanks