Connect Broadband to DISH Network Receiver: Wi-Fi & Ethernet

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Get your DISH Network receiver online and troubleshoot connection problems
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This wikiHow guide teaches you how to connect a DISH Network receiver to the internet. You can connect any DISH receiver to the internet via Ethernet or Wi-Fi. Some models, such as the Hopper 3, Hopper Duo, Joey, and Hopper with Sling receivers, have built-in Wi-Fi, while some others require wireless adapters.

Quick Steps

  1. Connect a wireless adapter if required.
  2. Open the DISH menu and select Settings .
  3. Select Internet and choose Wireless Setup .
  4. Select Wireless Setup Wizard .
  5. Select your Wi-Fi router and enter the password.
Method 1
Method 1 of 5:

Using Ethernet on All Receivers

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  1. Ethernet cables can transmit a signal for over 100 meters, but if your DISH receiver is in a different room than your router, you may need to buy an extra-long cable and run it along the floor (or the ceiling) or thread it through the walls.
    • You can buy Ethernet cables at most stores that have tech or electrical departments, though it may be cheaper to buy an Ethernet cable online in an environment such as Amazon.
    • If you have an option, opting for an Ethernet cable with PVC shielding will prevent the cable from tearing or breaking if you accidentally trip over it.
  2. Plug one end of the Ethernet cable into one of the free "Internet" ports on the back of your router.
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  3. It should plug directly into the Ethernet port on the back of the receiver. As long as your router is on and both ends of the Ethernet cable are securely connected, you should now have hard-wired Internet on your DISH TV.
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Method 2
Method 2 of 5:

Hopper or Wally Receiver

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  1. To connect your receiver to Wi-Fi, you'll need a wireless adapter. Currently, the Netgear model WNDA3100v2 is the only Wi-Fi adapter supported by Dish Network. [1] You can buy this adapter from the DISH online store; it should plug into the USB port on the back of your receiver.
    • This method will work on any Hopper, Hopper Plus, and Wally receiver. You won't need an external wireless receiver for Hopper 3, Hopper Duo, or Hopper with Sling receivers, as Wi-Fi is already built into the receiver. [2]
  2. Press your TV's Power
    Windows Power
    button, then switch the input to select the HDMI channel (or other connection) that you use for your receiver.
  3. Depending on your remote , you'll either press the MENU button once or press the HOME button twice.
  4. You'll find it near the top of the screen. To select it, use your remote's arrows to move the selection to cover it, then press OK or ENTER .
  5. This option is near the top of the Settings page.
  6. It's in the lower-right corner of the screen. Doing so brings up a list of wireless options.
    • If your wireless router has a WPS button, you can select WPS Setup to easily connect your receiver to Wi-Fi without having to type the password manually. Select this option, then press your router's WPS button.
  7. This option is near the top of the screen.
  8. Choose a network from the list of available networks and then select Next .
  9. Using the on-screen keyboard, type in your wireless network's password. If you used the WPS option, this part won't be necessary. Once you select Save , your DISH receiver will be connected to the internet via Wi-Fi.
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Method 3
Method 3 of 5:

Joey Receiver

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  1. Unless you haven't finished setting up your Joey receiver or it's disconnected from the Hopper, it should currently be connected to the Internet. The only exception to this rule is if the receiver's "Bridging" feature is disabled; if so, you can re-enable Bridging from your receiver's settings. [3]
  2. Press your TV's Power
    Windows Power
    button, then switch the input to select the HDMI channel (or other connection) that you use for your receiver.
  3. Depending on your remote, you'll either press the MENU button once or press the HOME button twice.
  4. It's at the top of the screen.
  5. You'll find this option near the top of the Settings page.
  6. Doing so opens the Advanced Settings menu.
  7. It's in the middle of the page. Once you've selected it, using the left or right arrows on your remote should scroll through the available options, allowing you to turn on Bridging.
  8. This will ensure that Bridging internet from your Hopper to your Joey is enabled, meaning that your Joey should now be able to connect wirelessly to the Internet.
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Method 4
Method 4 of 5:

ViP Receiver

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  1. Currently, the Netgear model WNDA3100v2 is the only Wi-Fi adapter supported by Dish Network. You can buy this adapter from the DISH online store. The adapter must be plugged into the USB port located between the HDMI and Ethernet ports on the back of the receiver.
  2. Press your TV's Power
    Windows Power
    button, then switch the input to select the HDMI channel (or other connection) that you use for your receiver.
  3. Upon recognizing your wireless adapter, your ViP receiver will prompt you to select an option in a pop-up window; select Setup to do so. [4]
  4. In the list of network names, find and select your network.
  5. It's near the bottom of the list of network names.
  6. When prompted, use the on-screen keyboard to type in the password you use to connect to your network.
  7. Doing so will prompt your receiver to connect to the Internet.
  8. Select Done when prompted, then select OK when prompted with the signal strength test.
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Method 5
Method 5 of 5:

Troubleshooting

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  1. If your DISH Hopper receiver won't connect to the internet or has lost its connection, press and hold the red Reset button for about 5 seconds. Allow up to five minutes for the receiver to complete the reset, and then start the setup process again. [5]
  2. If you have both a Hopper and a Joey on your network and you see error code 1303 or 1305, there is a communication error between the two receivers.
    • Check your wireless Joey to see if it has power. If not, turn it on.
    • On the Joey, press the Guide button on your DISH. Then, press the Home or Menu button 3 times to access diagnostics.
    • Scroll down and select Whole Home .
    • Under "Detected devices," select the Hopper this Joey should be connected to, then press Select .
    • If you don't see the Hopper, reset the Hopper device by pressing and holding the red Reset button for 5 seconds. Wait 5 minutes for Hopper to come back up. [6]
    • If you're still getting the error, press and hold the Power button on the front of the Joey receiver for 5 seconds until the device turns off. Wait 5 minutes to see if the error goes away.
  3. If you're having other problems with your DISH receiver connecting to Wi-Fi or via Ethernet, DISH Network support is here to help. Call 1-800-333-3474 between 8 AM and Midnight ET, seven days a week. [7]
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    How do I connect my computer to the internet?
    Community Answer
    It could vary, depending on what service provider you use. In most cases, there is an option to connect to the internet. it will give instructions for how to set up the hardware, and then you will see a list of options for internet. Connect and log into the one you are using.
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    How come I can't rent movies?
    Community Answer
    It might be because your internet is too slow or the satellite is messed up. Contact Dish and explain the problem you're having, they might be able to help you.
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    You could get a TV tuner card, which will fit into your computer's PCI port and allow you to connect the setup box.
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      Tips

      • While occasionally inconvenient, Ethernet will give you the most consistent internet performance.
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      • Classic Hopper, Wally, ViP, and related models of DISH receivers do not have built-in Wi-Fi, so you'll need to get a wireless adapter.
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      References

      1. ↑ https://my.dish.com/support/products/vip/how-to/pair/receiver-to-broadband
      2. ↑ https://my.dish.com/support/products/hopper/how-to/pair/receiver-to-internet
      3. ↑ https://www.mydish.com/support/products/hopper/how-to/pair/receiver-to-internet
      4. ↑ https://www.mydish.com/support/products/vip/how-to/pair/receiver-to-broadband#ethernet_VIP
      5. ↑ https://my.dish.com/support/bb-connection-not-working
      6. ↑ https://my.dish.com/support/troubleshooting/audio-video/moca-signal-loss
      7. ↑ https://my.dish.com/support/contact

      About This Article

      Article Summary X

      1. Connect one end of an Ethernet cable to the Dish.
      2. Connect the other end to the router's "Internet" port.

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