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Quickly connect your scanner and computer wirelessly or with a cable
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If you need to set up your computer to scan documents or photos, you can do so in a few simple steps. You can connect your scanner to your Windows or Mac computer by the USB cable, or if it's supported, you can link your scanner and use it wirelessly using Wi-Fi or Bluetooth. This wikiHow will show you how to add your scanner to your Windows or Mac computer wirelessly or with a wired USB cable and how to troubleshoot connection issues.

Things You Should Know

  • On Windows, connect your scanner. Open "Settings" → "Devices" → "Printers & Scanners" → "Add a printer or scanner".
  • On Mac, connect your scanner. Click the Apple logo → "System Preferences" → "Printers & Scanners" → "+" → Add your scanner.
  • Your scanner and computer must be on the same Wi-Fi network.
Section 1 of 5:

Connect a Wired Scanner on Windows

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  1. You need it powered on so your computer can detect it.
  2. Using the USB cable that came with your scanner, plug it into an open USB port on your computer. If you don't have a USB cable that came with your scanner, usually any USB cable will work.
    • If your computer detects the scanner once they are both powered on, you need to follow the on-screen prompts to download any necessary drivers and skip the rest of this method.
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  3. You need it powered on so your computer can detect it.
  4. You can do so on Windows 10 and 11 by clicking the Start menu and selecting Settings or the gear icon.
  5. On Windows 10, you'll see this with an icon of a speaker and keyboard in the second column. On Windows 11, you'll see it in the left panel.
  6. You'll see this in the vertical menu on the left side of the window.
  7. You'll see this at the top of the window.
  8. In the list that populates, the scanner you want to add will most likely display with the manufacturer name, the model name, and/or the model number.
    • Follow any on-screen instructions if any pop-up. For instance, if your Windows Security asks for permission to allow your scanner to install software and drivers, click Yes . [1]
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Section 2 of 5:

Connect a Wireless Scanner on Windows

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  1. You need it powered on so your computer can detect it.
  2. Some wireless scanners, especially scanners that use Bluetooth to connect wirelessly, require you to put them in pairing or discovery mode first. Each scanner will vary in this process, but you'll most likely need to press the Bluetooth button on your scanner.
    • If you're unsure if your scanner is in pairing mode or you can't find a Bluetooth button, refer to your device's manual. [2]
    • If your computer detects the scanner once they are both powered on, you need to follow the on-screen prompts to download any necessary drivers and skip the rest of this method.
  3. You can do so by clicking the Start menu and selecting Settings or the gear icon.
  4. On Windows 10, you'll see this with an icon of a speaker and keyboard in the second column. On Windows 11, you'll see the Bluetooth icon on the left panel.
  5. You'll see this in the vertical menu on the left side of the window on Windows 10, or in the right panel on Windows 11. A list of available scanners will populate.
  6. You'll see this at the top of the window.
    • Your computer must be on the same Wi-Fi network as your scanner for it to detect it. If you're using Wi-Fi extenders for either device, connecting might not be successful. [3]
  7. In the list that populates, the scanner you want to add will most likely display with the manufacturer name, the model name, and/or the model number.
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Section 3 of 5:

Connect a Wireless Scanner on Mac

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  1. You need it powered on so your computer can detect it.
  2. This is generally the second listing in the drop-down menu.
  3. You'll see this next to an icon of a printer.
  4. You'll see this in the bottom left corner of the window.
    • If you see your scanner, skip this step.
  5. When you click your scanner, your Mac will begin the process of setting up that device so you can easily use it. [5]
    • If you're having issues, make sure to check for macOS updates .
    • You may need to connect your scanner with a cable first to set up wireless scanning. To do so, proceed to the next method.
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Section 4 of 5:

Connect a Wired Scanner on Mac

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  1. You need it powered on so your computer can detect it.
  2. Using the USB cable that came with your scanner, plug it into an open USB port on your computer. If you don't have a USB cable that came with your scanner, usually any USB cable will work.
    • If your Mac only has one USB-C port and you have a USB connection, you can use a multiport adapter. [6]
  3. Click the Apple logo at the top-left corner of the screen, and select System Settings or System Preferences , depending on your version of macOS.
  4. You'll see this next to an icon of a printer on Monterey and earlier. If you're using macOS Ventura or later, it'll be in the left sidebar. [7]
  5. If you don't see your scanner listed, click this option to add it now. If your scanner is listed, you can skip this step.
  6. When you click your scanner, your Mac will begin the process of setting up that device so you can easily use it. [8]
    • If you're having issues, make sure your macOS is up to date.
    • Your scanner will be ready for use. If you have a printer with a built-in scanner, you can scan and print photos from your Mac computer.
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Section 5 of 5:

Troubleshooting Scanner Problems

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  1. Input your scanner brand and model into a search engine along with "driver download". Be sure to use the official company website for your scanner.
    • After installing your scanner's drivers, restart your computer.
    • MacOS should automatically install the latest scanner software. If it doesn't, you'll need to update your software manually.
  2. In some cases, your computer may need a restart to function properly. Do this after installing any new programs or drivers.
    • On Windows, select Start Power Restart .
    • On Mac, select the Apple menu → Restart .
  3. Use the Power button on your scanner to turn off the device. Unplug it from the power for a few minutes, then plug it back in.
    • Refrain from turning off the scanner by unplugging the scanner if you have a Power button. This could interrupt scans in progress and cause your device to slow down.
  4. Your scanner may have trouble connecting to your Wi-Fi network. Connecting your scanner to your computer with an ethernet cable can help your computer recognize the device.
  5. If your scanner is too far from your computer or if its signal is blocked, your computer won't be able to recognize it. Try to set up your scanner next to your computer.
  6. Your scanner needs permission to communicate with your computer. Be sure your scanner is an allowed program in your firewall and antivirus settings.
  7. If you're trying to connect an old scanner with a new computer, the software may no longer be compatible. In this case, you'll need to buy a new scanner.
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      About This Article

      Article Summary X

      1. Plug in your scanner to a power source and turn it on (if it's not already on).
      2. Click the Start logo.
      3. Click the settings icon.
      4. Click Devices .
      5. Click Printers & Scanners .
      6. Click Add a printer or scanner .
      7. Click your scanner's name and click Add device .

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      Thanks to all authors for creating a page that has been read 143,812 times.

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