In 2024, DoorDash launched a new program called Dasher Rewards to benefit drivers who consistently perform well on their deliveries. It combines the previous program, Top Dasher, with several other separate benefits into one, easy-to-use system. Come along with us as we explain more about Dasher Rewards and its three reward tiers (Silver, Fold, and Platinum) , qualification requirements , benefits , changes from Top Dasher , and more!
How does Dasher Rewards work?
Dashers earn points toward Dasher Rewards by maintaining high acceptance, completion, on-time delivery, and customer satisfaction rates. Those points add up to give them an Overall Dasher Rating. If they achieve an Overall Dasher Rating of 60-100 points, they can qualify for the Silver, Gold, or Platinum reward tier.
Steps
How to Qualify for Dasher Rewards
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Make 50 deliveries to become eligible for Dasher Rewards. Brand-new Dashers can't just jump right into the Dasher Rewards program. They must complete 50 deliveries first. However, DoorDash does offer a few perks to new Dashers to help them pass this requirement as quickly as possible. You get those perks regardless of whether you have a high Overall Dasher Rating or not, but only during those first 50 deliveries. [4] X Research source
- By the 50th delivery, you'll have hopefully raised your Overall Dasher Rating to at least 60 points so you can immediately begin accessing Dasher Rewards.
- Some of the perks new Dashers enjoy are Dash Now; priority access to high-paying orders; and 24/7 VIP Support. [5] X Research source
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Earn points based on your performance to access the 3 reward tiers. DoorDash awards points based on how well Dashers perform across 4 categories: accepting orders (up to 25 points), completing orders (up to 35 points), delivering them on time (up to 30 points), and earning high customer ratings (up to 10 points). These points contribute to their Overall Dasher Rating, which determines which rewards tier they qualify for. [6] X Research source
- In the old rewards program, Top Dasher, DoorDash evaluated Dashers' performance on the last day of every month and moved them up or down in tiers depending on how well they scored.
- In the new Dasher Rewards program, Dashers are assessed on a rolling basis. So if, for example, they earn enough points to move up to Gold (the second tier) in the middle of the month, they'll immediately get access to those new rewards.
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Maintain or increase points to keep your Rewards benefits. DoorDash allows Dashers to stay in their Dasher Rewards tier or move up to the next one by maintaining or increasing their Overall Dasher Rating. [7] X Research source This incentivizes Dashers to continue accepting and completing as many orders as possible, as well as delivering all of them on-time and gaining high customer ratings.
- If you lose points or your ratings drop , you'll fall down to the next lowest reward tier. If your Overall Dasher Rating drops below 60 points (the minimum amount needed to qualify for Silver), you'll lose your Dasher Rewards completely until you can build it back up again.
How to Get the Most Dasher Rewards
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Schedule your hours and accept orders during busy periods. The more orders you can accept on your shift, the more opportunities you'll have to earn points and raise your Overall Dasher Rating. The busiest periods of the day are lunch and dinner, so try to work during those times. [16] X Research source
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Focus on delivering orders on time and completion more than acceptance. While accepting orders is important, delivering on time and completing orders earn you the most points (30 and 35 points, respectively) toward your Overall Dasher Rating. Keeping these rates high will benefit you more in the long run than only concentrating on accepting orders—especially if you find you don't have time to finish all the orders you accept!
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Accept orders for large groups and high-paying orders when possible. This is a good strategy for 2 reasons. The first reason is you can increase your Overall Dasher Rating (and gain access to more rewards) by performing well on delivery, completion, and customer rating. Your chance of getting more points for these metrics may be higher on bigger, more complex orders. The second is you have a better chance of scoring higher tips for large and high-paying orders.
Other Perks for DoorDash Drivers
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The DoorDash Crimson VISA Debit Card The DoorDash Crimson VISA Debit Card lets Dashers get paid instantly rather than having to wait a week after completing an order to access their earnings. Dashers can also use this card to get cash back whenever they pump gas or recharge their EV. [18] X Research source
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Discounts on special brands All DoorDash drivers qualify for discounts on specific brands and services, including Goodyear, Everlance, Clerkie, Stride, and Merit. Dashers who get the DoorDash Crimson VISA Debit Card can get even more savings at places like Valvoline, Jiffy Lube, and Ubreakifix. [19] X Research source
- These companies provide services that help Dashers in particular. For example, Goodyear is a tire brand, and Valvoline and Jiffy Lube provide oil changes. Everlance is a mileage and expenses tracker, Clerkie is a loan portfolio manager, Stride offers healthcare savings, and Merit America offers career training.
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Resources on financial education When Dashers need help learning how to save, invest, or get loans, they can use GoalUp , DoorDash's exclusive financial education resource. DoorDash created GoalUp in partnership with the National Urban League. The goal of the program is to help Dashers feel empowered by their money and make wiser financial decisions. [20] X Research source
Expert Q&A
Video
Tips
References
- ↑ https://about.doordash.com/en-us/news/making-the-dashing-experience-even-better
- ↑ https://about.doordash.com/en-us/news/making-the-dashing-experience-even-better
- ↑ https://about.doordash.com/en-us/news/making-our-rewards-program-even-more-flexible
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US
- ↑ https://dasher.doordash.com/en-us/blog/new-dasher-perks
- ↑ https://about.doordash.com/en-us/news/making-our-rewards-program-even-more-flexible
- ↑ https://help.doordash.com/dashers/s/article/Overall-Dasher-Rating?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Top-Dasher?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Top-Dasher?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Top-Dasher?language=en_US
- ↑ https://millennialmoneyman.com/best-times-to-doordash/
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US#nine
- ↑ https://dasher.doordash.com/en-us/doordashcrimson
- ↑ https://dasher.doordash.com/en-us/about/discounts
- ↑ https://dasher.doordash.com/en-us/blog/financial-empowerment
- ↑ https://help.doordash.com/dashers/s/article/How-do-I-refer-other-Dashers?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Guaranteed-Earnings-for-Existing-Dashers?language=en_US
- ↑ https://help.doordash.com/dashers/s/article/Dasher-Rewards-Program-Pilot?language=en_US#thirt