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Reveal hidden conversations from unknown contacts
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This wikiHow teaches you how to find text messages you've hidden on your iPhone. If you've set up your iPhone to filter messages from people who aren't in your contacts list, you can find the hidden messages in a special folder called Unknown Senders. If you're looking for text messages you've deleted, you may be able to recover them by restoring from an iCloud backup you made before deleting them. And if you saw a notification that said you have a new message but can no longer find that notification, you'll find the message in your inbox.
Steps
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Open the Messages app. It's the green icon with a white chat bubble inside. [1] X Research source
- If you've turned on the iPhone feature that automatically filters messages from people who aren't in your contacts, you can find those hidden messages using this method.
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Tap Filters . This is at the top-left corner of the Messages inbox.
- This option is only visible if you've filtered messages from senders who aren't in your contacts.
- If you're on a screen that says "Messages" in large letters and displays a list of three folders, just skip to the next step.
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Tap Unknown Senders . This displays all text messages coming from phone numbers that aren't in your contacts. [2] X Research source
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Return all hidden messages to the regular inbox (optional). If you don’t want to keep these messages hidden, you can turn off unknown sender filtering: [3] X Research source
- Open your iPhone's Settings (that gray gear icon on your home screen or in your App Library).
- Scroll down and tap Messages .
- Scroll down to "Message Filtering."
- Tap the "Filter Unknown Senders" switch to turn it off.
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Make sure your messages are backed up to iCloud. If you deleted a text and want to get it back, you may be able to do so by restoring from an iCloud backup. First, check to make sure your messages are actually being backed up to iCloud: [4] X Research source
- Open your iPhone's Settings (the gray gear icon on your home screen or in your App Library).
- Tap your name at the top to open your Apple ID details.
- Tap iCloud .
- Look for "Messages" in the list of backed-up items. If its corresponding switch is on (green), your messages are backed up to iCloud and you can use this method to restore deleted texts.
- If the switch is off (gray or white), you won't be able to restore deleted texts with this method.
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Open your iPhone's Settings . If you just checked to see if you're backing up messages, just tap the back button until you've returned to the Settings menu. Otherwise, tap the gray gear icon on your home screen or in your App Library now.
- This method will erase and restore your iPhone. This sounds extreme, but as long as you back your data to iCloud, all of your data (including the text messages you had in your inbox at the time of the backup) will be placed back onto your iPhone automatically.
- Apps that claim to restore deleted texts can only pull them from backups. If you would rather not restore your entire iPhone to recover your texts, you can pay for an app like Phone Rescue ($49.99) or Enigma Recovery ($59.99) that allows you to restore messages only.
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Tap General . This is the option with a gray-and-white gear icon in the third group of settings.
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Tap Erase All Content and Settings . This option is toward the top. [6] X Research source
- Most of your settings will be restored from your backup, although you'll need to log back in to many apps and services.
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Tap Erase Now . Do not choose the option to back it up first—this will overwrite the existing backup, which would mean you'd permanently lose your deleted texts.
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Follow the on-screen instructions to reset your iPhone. Once your iPhone restarts, you'll set it up as though it's brand new.
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Select Restore from iCloud Backup on the Apps & Data screen. This option will appear after you've configured a few settings, such as signing in to iCloud and choosing a language. [7] X Research source
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Tap Choose backup and select a backup. You may have more than one backup available. If you do, select a backup that predates when you deleted your messages. Once selected, your iPhone will start restoring. [8] X Research source
- If you restore from an old backup, it will undo any of the changes you've made to your iPhone after that date. This means you'll need to re-download apps you've downloaded after the backup was made.
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Open the Messages app to find your deleted messages. As long as the messages you deleted were still on your iPhone when the backup was made, you'll find them in the Messages app, merged in with your other messages.
- If you were unable to restore your deleted messages this way, you may be able to contact your mobile carrier to request them.
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Open the Messages app on your iPhone. It's the green icon with a white speech bubble inside. You'll find it at the bottom of your home screen. This opens your inbox. [9] X Research source
- Use this method if you saw a notification that said you received a text message but can no longer find the notification.
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Find the most recent messages at the top of your inbox. Any messages you haven't opened yet will have a blue dot to the left of the sender's name.
- If you tapped the notification to read the message previously, you won't see a blue dot.
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Tap a message to open it. The contents of the message will appear.
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References
- ↑ https://support.apple.com/en-us/HT201229
- ↑ https://support.apple.com/en-us/HT201229
- ↑ https://support.apple.com/guide/iphone/block-filter-and-report-messages-iph203ab0be4/ios
- ↑ https://support.apple.com/guide/icloud/set-up-messages-mm0de0d4528d/icloud
- ↑ https://support.apple.com/en-us/HT201274
- ↑ https://support.apple.com/en-us/HT201274
- ↑ https://support.apple.com/en-us/HT204184
- ↑ https://support.apple.com/en-us/HT204184
- ↑ https://support.apple.com/en-us/HT201287
About This Article
Article Summary
X
1. Open the Messages app.
2. Tap Filters
.
3. Tap Unknown Senders
.
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Thanks to all authors for creating a page that has been read 168,513 times.
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