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Plus, how to create a CaringBridge profile of your own
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If you’ve had a friend or loved one who has dealt with health issues, you may already know that CaringBridge can be a useful tool for staying connected with others during a challenging health journey. If you don’t have a direct link to a person’s CaringBridge page, you can also look it up on the website. This article covers locating a specific person on CaringBridge, whether using your phone or desktop computer. It also tells you how to create a CaringBridge profile and answers some common questions about the site.

Finding Someone’s CaringBridge Page

  1. Navigate to CaringBridge.org .
  2. Click the “Find a CaringBridge” button to navigate to the Search page.
  3. Enter the full name of the person you want to find into the search tool.
  4. Click “Search.”
  5. Look for your loved one’s name in the search results and click on it.
  6. If their page is private, you must login to a CaringBridge profile to access it.
Section 1 of 5:

Finding Patients on the CaringBridge Website

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  1. Go to the CaringBridge homepage at CaringBridge.org . Click on the white “Find a CaringBridge” button in the middle of your screen. This button will navigate you to the search page.
    • On the mobile site , the “Find a CaringBridge” button is located directly below the blue “Start a CaringBridge” button.
    • Alternatively, you can click the “Find a CaringBridge” link at the bottom of the CaringBridge homepage.
  2. Now that you’ve arrived to the Search page, enter the patient’s first and last name into the text box that reads “Search (person/page)” . If the person you’re searching for has a fairly common name, add a middle initial to narrow down the search results. [1]
    • If your loved one has a site name, enter that instead of their name. Some people use a site name instead of the patient’s name, such as “Mary’s Journey to Health.”
    • Double-check your spelling. While the search tool also includes names with similar spellings in the search results, you’ll have better chances of finding the correct site if the spelling is accurate.
    • If the person you’re searching for uses their middle name or a nickname, try searching for those as well.
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  3. Once you’ve entered the patient’s name, click the burgundy-colored Search button. You should then see a list of results matching the name you entered. Scan the list of sites and check the names and profile images to see which one matches the person you’re searching for. [2]
    • If you can’t find the CaringBridge page you’re looking for, consider reaching out to family or friends of the person for more specific details or a direct link.
    • If you find the page but can’t access it because it’s set to private, try creating a CaringBridge profile .
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Section 2 of 5:

Finding Patients on the CaringBridge App

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  1. If you don’t already have the CaringBridge app on your phone or tablet, find it on the Google Play store or the Apple App store .
    • Download the app on your phone by navigating to the Play Store icon on Android products and the App Store on iPhone products. Tap the app’s icon and type “CaringBridge” into the search bar at the top of the screen. Then, tap the search key on your device’s keyboard.
    • The Play Store has a blue, red, and yellow sideways icon on your device’s home screen.
    • The iPhone App icon is blue with a white "A" made of popsicle sticks.
    • The CaringBridge app is free on both Android and Apple platforms.
  2. Open the app to the Sign In screen. Enter the email address and password you set when you created your profile. Then, click the “Sign In” button. [3]
  3. Tap the “Search” magnifying glass icon at the bottom of your phone screen. Type the patient's name into the search bar and tap the “Enter” button on your keyboard. [4]
    • Try adding a middle initial or nickname or searching for the site name if you know it.
    • Always double-check your spelling. The more accurately you spell the name, the easier it is to find the right CaringBridge page.
  4. After clicking “Search,” you’ll be brought to a new page with matching results. Scan through the results for the person you’re looking for. Then, tap on their name to access their CaringBridge page. [5]
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Section 3 of 5:

Creating a CaringBridge Profile

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  1. Find the white “Sign In” button at the top right corner of the home page next to the magenta “Donate to CaringBridge” button. Clicking the button takes you to the “Sign In” page. [6]
    • On the CaringBridge app, click the “Next” button to move through the onboarding pages or “Skip” to skip past them. On the screen with the header “Coordinate – Support that helps you ask for help,” tap the “Get Started” button. [7]
  2. Find the “Create a Free Profile” link under the magenta “Sign In” button after the phrase “New to CaringBridge?” Or, click on the “Create a Profile” link at the top-right corner of the page. [8]
  3. Type your first name and last name in the labeled spaces and then enter your email in the “Enter Email” space. Add a password in the “Create Password” space. [9]
    • Passwords must contain at least 8 characters, 1 capital letter, 1 lowercase letter, and a special character, such as # or *.
    • Click the eye on the right end of the “Create Password” space to see what you’re typing.
  4. Check the checkbox to verify that you are at least 18 years old and agree to the terms and conditions. Click the “Terms of Use” and “Privacy Policy” links to review the information before you click the box. [10]
    • If you don’t wish to receive emails from CaringBridge, uncheck the box next to “Send me emails on supporting a loved one during a health journey.”
  5. After clicking the magenta “Create Profile” button at the bottom of the screen, access your email inbox to find the verification email from services@caringbridge.org. Enter the six-digit code from the email into the space labeled “Verification Code” on the registration page. Click the magenta “Submit Code” button to complete your registration. [11]
    • The subject line of the email is “Your CaringBridge verification code.”
    • If you don't see the email, check your spam folder .
    • Sign in once you have verified your account.
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Section 4 of 5:

Is CaringBridge a safe website to use?

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  1. It’s a Better Business Bureau-accredited charity. [12] This means the organization meets the Better Business Bureau’s 20 Standards for Charity Accountability, including standards for governance, effectiveness, finances, and fundraising. [13]
    • The site is supported by donations, so it’s free for patients, caregivers, and their community.
Section 5 of 5:

Frequently Asked Questions about CaringBridge

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  1. CaringBridge is a non-profit health platform for family caregivers. They offer tools that help share a patient’s health journey, make coordinating care easier, and connect caregivers with a supportive community. The patient’s page, where they share updates about their progress, is often referred to as a CaringBridge or CaringBridge website. [14]
    • Page authors can choose different designs, add updates with text, and share photos.
    • Visitors to the site can leave messages of love and support .
  2. Follow a user's page by clicking the “Follow this Page” link below the profile photo on their CaringBridge site. When you follow a page, a pop-up screen appears with the header “You’re Now Following!” Right below that are 2 notification settings for when a new journal post is created and to receive a daily summary of visitor activity. [15]
    • If the slider is magenta, you’ll receive a notification. If it’s grey, you will not receive the notification. Click the slider to turn notifications off or on.
    • If you comment or react to a post, you’ll automatically follow the page.
  3. Yes, people can see who viewed their CaringBridge page (and when) on their "Visitors" page. [16]
  4. If you’ve forgotten your password, click the “Forgot Password” link above the “Sign In” button on the “Sign In” screen. On the “Reset Password” screen, enter the email address you used to sign up for your CaringBridge profile. Then, tap the “Request Code” button at the bottom of the screen. The 6-digit confirmation code will be sent to your email address. [17]
    • Copy or type the confirmation code from the email into the “Enter Verification Code” space. Then, enter a new password and click the “Set Password” button.
    • Remember, passwords must contain at least 8 characters, 1 capital letter, 1 lowercase letter, and a special character.
    • Once you’ve set the new password, you’ll get a confirmation screen that your password has been updated.
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