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Simple troubleshooting tips to fix failed payments, account declines, banking errors, and more.
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Have you seen a "Failed for Your Protection" error on Cash App? It can take different forms, depending on what you're doing, like, "This payment was declined for your protection" and "This payment was canceled for your protection." This error often occurs when there's a security concern regarding your account, but there's usually an easy fix.
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Tips
- Only send payments to family, friends, or businesses you trust. If you're trying to purchase something from a retailer and getting this message, that merchant may be suspicious and not reputable. You can either use a different payment method or shop somewhere else. [5] X Research sourceThanks
- If you mark the transaction as "I do not recognize," then future transactions from that source will be declined automatically . [6] X Research sourceThanks
- Respond to any security notifications. When you receive a suspicious bill or transaction, Cash App can flag it and cancel it. To make sure any further payments from that source go through correctly, go to your Activity tab in the app, tap on the declined transaction, and confirm that you recognize that payment.Thanks
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References
- ↑ https://cash.app/help/us/en-us/3127-keeping-your-cash-app-secure
- ↑ https://cash.app/help/us/en-us/3054-payment-canceled-eta-refund
- ↑ https://cash.app/help/gb/en-us/3042-payment-pending
- ↑ https://cash.app/contact?linkId=210168572
- ↑ https://cash.app/help/us/en-us/3054-payment-canceled-eta-refund
- ↑ https://cash.app/help/us/en-us/6536-cash-card-transaction-security
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