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Nothing’s worse than leaving a business or a party and discovering your car has been towed. Is there any way to get it back for free? If you can prove you were wrongfully towed, it’s possible to get your fees waived through local law enforcement or courts. Even if you did park somewhere you shouldn’t have, you can still get financial assistance through pro bono legal help, community programs, or loans. We’ve put together a thorough guide to getting out of tow fees and finding payment help—if you’re ready to hit the road again, keep scrolling!

Things You Should Know

  • Figure out why your car was towed and where it was taken. This way, you can determine how to get your towing and storage fees waived.
  • Dispute the tow claim and file a complaint with your city. Use photo evidence to prove there were missing signs or extenuating circumstances.
  • Research pro bono legal help or local community programs to help waive or pay your towing fees.
1

Locate your car and clarify why it was towed.

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  1. Provide your license plate number and your car’s make, model, and color, then ask why your car was towed and who towed it. The parking authority should have answers, although their database may take a few hours to update.
    • Call your city’s non-emergency police number (like 311) for more information if the parking authority can’t answer all of your questions. [1]
    • Ask business or apartment complex owners who they called to tow your vehicle if you were parked on their property.
    • When in doubt, ask people in the area or passersby if they saw which towing company moved your car.
    • Don’t call 911 to ask about a towed car. It’s considered a waste of emergency resources and may be illegal (look for your jurisdiction's Non-emergency police number instead).
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3

Look up the towing laws in your city or state.

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  1. Some municipalities oversee car towing to keep tow yards from engaging in abusive operations. Search for your city’s parking and towing laws online—make sure you get information from an official website ending in “.gov” or “.org.” [3]
    • If you can prove you were wrongfully or illegally towed, you likely won’t have to pay to retrieve your car .
    • If the tow company is proven guilty of illegal or exploitative behavior, they might face a large fine and you could receive additional compensation.
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4

Inform the police if you suspect unlawful towing.

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5

File a complaint to dispute the claim.

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  1. If your complaint is valid, you’ll potentially have your towing and impound fees waived. Dispute any tickets that led to your car being towed, too. Show they were issued in error with photos or other evidence. [5]
    • If you prove you were forced to violate a parking regulation or other law due to extenuating or emergency circumstances, a court may waive your fees.
    • File your claim or request a hearing as soon as possible. There is typically a limited number of days after the incident when your complaint will be valid.
    • Some cities require you to request a hearing in-person and/or in writing. Check your city’s official website ending in “.gov” or “.org.”
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8

Take advantage of community action agencies.

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  1. Explain your situation to one of these programs—if you need your vehicle for work and are struggling financially, you may receive a small grant or low-interest loan to help you get your car back. [8]
    • Provide proof of employment and income plus a plan to repay the money when you apply for aid through a nonprofit organization or similar program.
    • These organizations might also locate low-income car loans, offer help registering your vehicle, or assist with paying off outstanding tickets.
    • Some organizations, like churches or charities, may ask for volunteer hours or another commitment in exchange for financial assistance. [9]

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      Tips

      • Regardless of whether your fees are waived, you’ll need your driver’s license and proof of car insurance to drive your car off the lot. [13] You may also need proof of ownership, like vehicle registration or the title.
      • Act as quickly as possible to get your car off the tow lot. In addition to the towing fee, you’ll rack up daily storage fees each day your car is on the lot.
      • Prepare to pay any outstanding tickets associated with your car. Even if your tow and storage fees are waived, you’ll likely have to take care of tickets before you can retrieve your vehicle.
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      Warnings

      • If you don’t pay your towing or storage fees, the towing company is legally able to seize your car or even auction it off if it’s not claimed after a specified amount of time.
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