As you eagerly await your latest online order, the various tracking updates can raise eyebrows. If you've noticed an "In Transit from Origin Processing" tracking update, don't worry—this is a good sign. It signals your package is starting its journey, and it's only a matter of days before your goods arrive. In this guide, we'll teach you everything there is to know about this status and what to do if your package is stuck in transit.
What is USPS' "In Transit from Origin Processing" status?
An "In Transit from Origin Processing" tracking update means your package has left the sender's local post office and is traveling through USPS, UPS, or FedEx's network. Generally, you can expect a package to shift from "In Transit" to "Out for Delivery" within 1 to 5 business days.
Steps
What to Do When Your Package is Stuck In Transit
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Regularly check the carrier or retailer's tracking tools. More often than not, your package will come equipped with a unique tracking code. This lets you get regular updates on your package's whereabouts and estimated delivery time. Access the tracking code with a digital or physical receipt.
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Contact your local post office after 5 to 14 days from the date of mailing. If your package is stuck "In Transit from Origin Processing" or "In Transit" after 5 to 14 business days (depending on mail type), contact your local post office branch for assistance. Provide them with the tracking number. If you do not have the tracking number, contact the shipper first. [8] X Research source
- For USPS, contact customer service after 5 days for Priority, First-Class, or USPS Ground Advantage packages. For Parcel Select, Package Services, Periodicals, and USPS Marketing Mail contact USPS customer service after 14 days. [9] X Research source
- If there's no update for your UPS or FedEx package after 3 to 5 days, contact their customer service team. [10] X Research source
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File a claim through the carrier. If your package hasn't received tracking updates, file a claim through the carrier service. Generally, you can file a claim online via an online form, email, or phone call. Have your tracking number ready and detail your issue thoroughly to streamline the process.
- File a USPS claim no later than 60 days from the date of mailing using this link . [11] X Research source
- File UPS claims within 60 days of the scheduled delivery for your missing package using this link . [12] X Research source
- Submit a FedEx claim by 60 calendar days from the shipment date for US packages and 21 calendar days for international packages using this link . [13] X Research source
Expert Q&A
Tips
References
- ↑ https://faq.usps.com/s/article/Where-is-my-package
- ↑ https://www.ups.com/us/en/support/tracking-support/where-is-my-package/understanding-tracking-status.page
- ↑ https://www.fedex.com/en-ca/contact-us/faq/track-packages/package-status.html
- ↑ https://www.usps.com/ship/first-class-mail.htm
- ↑ https://www.usps.com/ship/priority-mail.htm
- ↑ https://www.ups.com/us/en/support/shipping-support/shipping-services/domestic.page
- ↑ https://www.fedex.com/en-us/shipping/ground.html
- ↑ https://faq.usps.com/s/article/Delayed-Mail-and-Packages
- ↑ https://faq.usps.com/s/article/Delayed-Mail-and-Packages
- ↑ https://help.thepeachtruck.com/en-US/there-s-a-delivery-problem-do-i-need-to-contact-ups-38604
- ↑ https://pe.usps.com/text/dmm300/609.htm?_gl=1*16enm0x*_gcl_au*NzU1MzYxNDI1LjE3MTY5MzIyNjM.*_ga*MTAxOTU4NjgwNS4xNzE2OTMyMjYz*_ga_3NXP3C8S9V*MTcxNjkzMjI2Mi4xLjEuMTcxNjkzNDQ3Ni4wLjAuMA ..
- ↑ https://www.ups.com/us/en/support/file-a-claim.page
- ↑ https://www.fedex.com/en-us/customer-support/claims.html
- ↑ https://faq.usps.com/s/article/Delayed-Mail-and-Packages
- ↑ https://faq.usps.com/s/article/Where-is-my-package