7 Quick Ways to Fix No Sound When Watching on Roku TV

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Get the sound back on your Roku TV
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Does your Roku TV have no sound? If you see pictures but aren't hearing anything, you may have to adjust your audio settings. A simple hard restart can also fix common software bugs. Here's what to do if there's no sound on your Roku TV or streaming device.

1

Check the audio output.

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    If you're using an external speaker , you'll need to select it in settings. If you're using the TV itself, you'll need to select the Stereo option. Do the following:
    • Navigate to Settings .
    • Select Audio .
    • Select Digital output format .
    • Select Stereo or your external speaker.
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2

Check your cables.

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    If you're using an external speaker, make sure it's plugged into the correct port. If possible, use a different wire or port.
    • If necessary, replace your HDMI cable with a new one.
3

Make sure the TV isn't muted.

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    You can also use the volume up button on your remote or TV.
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4

Restart your Roku device.

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    This involves going into the Roku's menu. Do the following:
    • Navigate to Settings .
    • Select System .
    • Select Restart system .
5

Hard restart your Roku device.

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    This involves unplugging the power cord. Do the following:
    • Unplug your Roku's power cord.
    • Unplug your Roku from your TV.
    • Wait 5 minutes.
    • Plug it back in.
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6

Try a different app.

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    If you don't have volume on a certain app , such as Netflix , try a different streaming platform to see if you have sound there. If you do, the problem is with the app itself rather than your TV.
    • If the app is buggy, try updating it to the latest version.
7

Reset the Roku device.

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    If all else fails, you can reset the Roku to its factory settings. Keep in mind this will erase everything on the device, including your apps and login information, so you'll need to set it up again. [1]
    • Select Settings .
    • Select System .
    • Select Advanced system settings .
    • Select Factory reset .
    • Select Factory reset everything .
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      References

      1. ↑ https://support.roku.com/en-gb/article/208757008

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