Q&A for How to Reset Security Questions in Yahoo Mail

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Question

How can I contact Yahoo to reset my security questions?

Community Answer

Yahoo help indicates security questions are no longer used. They suggest setting up your email address and phone number. If you are locked out, they will send a code to your phone device, and an email to help unlock your account.

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Question

I forgot my password, phone number, and security questions. How do I get my account back?

Community Answer

You can try entering a recovery email address or phone number into the form at https://login.yahoo.com/forgot? to see if you can recover your account. If this website doesn't work, you will not be able to recover the account.

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Question

Under Account Info, I don't have a section that shows security questions, it looks like it may have been removed. How can I get these back?

Community Answer

Security questions used to be used to protect your Yahoo! account, but have been phased out in favor of recovery phone numbers and email addresses. Because of this change, you can no longer view or reset your security questions. To protect your account, you'll need to enter a phone number or recovery email address.

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Question

If I delete my Yahoo account, can I still log into my Facebook page?

Community Answer

Yes, but you should change your recovery email.

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Question

How can you get back a hacked account?

Community Answer

Visit https://login.yahoo.com/forgot? in your desktop or mobile browser. Enter your Yahoo! account name or your recovery phone number or email address. Follow the prompts to change your password and gain access back to your account. If you don't have any recovery information associated with your account, you won't be able to recover it.

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