Q&A for How to Use Kohl's Cash

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Question

Do I have to use my Kohl's credit card as my payment option when I redeem Kohl's cash?

Community Answer

No. Kohl's cash may be used with cash, a Kohl's card, or a regular credit/debit card.

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Question

Can I use more then one Kohl's Cash at a time?

Community Answer

Yes, you can use as many Kohl's Cash rewards on a purchase as you like. You just can not use the same cash reward more than once.

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Question

How do I print a Kohl's Cash coupon?

Kehinde Talabi

Community Answer

Sign in to your Kohl’s account, go to your Wallet, select your Kohl’s Cash, and click the printer icon to print it.

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Question

Can I use Kohl's Cash on any brand in-store?

Kehinde Talabi

Community Answer

Yes, you can use Kohl’s Cash on most brands in-store, including many that were previously excluded. However, it cannot be used on Sephora at Kohl’s products, gift cards, or charitable items.

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Question

Can I use my $45 Kohl's Cash to buy something that costs exactly $45?

Kehinde Talabi

Community Answer

Yes. However, Kohl’s Cash cannot be used to pay for sales tax, shipping, or certain fees. If your total purchase amount, including tax and fees, exceeds $45, you will need to pay the difference using another payment method.

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Question

Why isn't my Kohl's Cash showing in the app even though I received an email about it?

Kehinde Talabi

Community Answer

Tap "Add to Wallet" in the email, then check the Kohl's App under Wallet. If it's still missing, contact Kohl's Customer Service.

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Question

How do I find my Kohl's Cash?

Kehinde Talabi

Community Answer

Check your Kohl’s Wallet in the app, your email, or visit kohls.com to enter your Kohl’s Cash number and PIN.

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Question

Can Kohl's Cash be used to cover sales tax, or must that be paid separately?

Kehinde Talabi

Community Answer

No, Kohl's Cash cannot be used to cover sales tax. It can be applied only to merchandise purchases and excludes taxes, shipping, and certain other fees.

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Question

Can I purchase gift cards with Kohl's Cash?

Community Answer

No, neither online nor in-store.

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Question

I can't use my Kohl's Cash at online checkout. What should I do?

Kehinde Talabi

Community Answer

Make sure your Kohl’s Cash is valid, enter the 15-digit code and 4-digit PIN correctly, and verify it's saved in your Kohl’s Wallet. If it still doesn’t work, contact Kohl’s Customer Service.

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Question

How can I spend only some of my available Kohl's Cash now and leave a balance to use later?

Kehinde Talabi

Community Answer

Kohl's Cash cannot be partially redeemed; the full value is applied to your purchase. If the Kohl's Cash amount exceeds your purchase total, the remaining balance is forfeited. To use a specific amount, you would need a separate Kohl's Cash certificate for that exact value.

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Question

How can I use only $10.00 of my $11.36 in Kohl's Cash?

Kehinde Talabi

Community Answer

You can't use only part of your Kohl's Cash; it will apply the full $11.36.

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Question

I have a receipt that says my $20 Kohl's Cash is activated, but when I tried to use it, I was told I needed a PIN. How do I get the PIN?

Kehinde Talabi

Community Answer

Check your Kohl’s Cash coupon. The PIN is next to the barcode. If it's missing, log in to your Kohl’s Wallet online or ask at the store.

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Question

What happens if my Kohl's Cash is more than the purchase price?

Kehinde Talabi

Community Answer

If your Kohl’s Cash exceeds the purchase price, the full amount will be applied, and any unused balance will be forfeited. Kohl’s Cash cannot be partially redeemed or split across multiple transactions.

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Question

Can Kohl's Cash cover an entire purchase?

Kehinde Talabi

Community Answer

Yes, if the total amount is equal to or less than your available Kohl’s Cash balance.

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Question

Can I use all of my $300 in Kohl's Cash in one transaction?

Snakey006550

Top Answerer

Yes, you can usually use all of your Kohl's Cash in a single transaction, as long as it doesn't exceed your purchase total. Remember, Kohl's Cash can only be used on merchandise, not taxes or shipping. If your purchase exceeds your Kohl's Cash balance, you can pay the rest with another form of payment. Check the terms and conditions on your Kohl's Cash for specific rules.

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Question

Can I use expired Kohl's cash?

Community Answer

This has varied over time but there is a 10 day grace period past expiration for instore purchases. It can't be used online. Be polite and there should be no problem.

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