4 Methods for Rebooting a Ring Security Camera

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Is your security camera not working as well as it did when you got it? If your camera isn't playing audio, looks blurry, or doesn't seem to stay connected to your Wi-Fi network, you'll most likely need to reset it to its factory settings. Unfortunately, to do this, you will need to be near your camera since you can't do this remotely with the app or website. This wikiHow article teaches you how to reboot your Ring camera using the physical buttons on it. Find the correct model of your camera in the Ring app by going to The Ring App > Devices > Your Camera > Device Health > Device Details > Product Name .

Method 1
Method 1 of 2:

Rebooting Ring Cams

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  1. It's the button that you used to set it up. You'll need to lift the cover on the back of the camera to find it. [1]
    • This works for every Ring camera, including the Spotlight Cam.
    • You'll need to take off the battery cover to find this setup button for Stick Up Cam Battery, 2nd and 3rd gen as well as the Stick Up Cam Plug-in.
  2. A light should start flashing on the front of your camera. [2]
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  3. Once you press the button and the light begins to flash, it will flash for a few minutes while the camera resets to factory settings. When the reset process is complete, the light will turn off and you'll be able to set it up again. [3]
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Method 2
Method 2 of 2:

Removing Ring Cams from the Mobile App

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  1. This app features the word "ring" in white while the dot on the "i" is orange. [4]
    • You'll need to do this before you sell or give away your camera. If you don't remove the camera from your account, the other person will not be able to add the camera to their account.
  2. More details will open about that camera.
  3. It's next to a gear icon.
  4. You'll see this near the bottom of the menu.
  5. This is at the bottom of the listing of options next to a trashcan icon. Tapping this will remove all your data from the camera (like saved recordings) so you can give it to someone else. [5]
    • You may need to tap Remove Device again to confirm. [6]
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      Tips

      • To reconnect your camera to your Wi-Fi after you reset it, open the app and tap the three-line menu icon. Tap Devices > Your Camera > Device Health > Reconnect to Wi-Fi/Change Wi-Fi network . [7]
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      • Ring has more than just security cameras: check out How to Reset a Ring Doorbell and How to Install a Ring Doorbell too.
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      References

      1. ↑ https://support.help.ring.com/hc/en-au/articles/4405018931604-How-to-completely-reset-your-Ring-Security-Camera
      2. ↑ https://support.help.ring.com/hc/en-au/articles/4405018931604-How-to-completely-reset-your-Ring-Security-Camera
      3. ↑ https://support.help.ring.com/hc/en-au/articles/4405018931604-How-to-completely-reset-your-Ring-Security-Camera
      4. ↑ https://ring.com/support/articles/a7tsd/Downloading-and-Updating-the-Ring-App
      5. ↑ https://ring.com/support/articles/lqv9a/Moving-Home-With-Your-Video-Doorbell-and-Security-Cameras
      6. ↑ https://ring.com/support/articles/lqv9a/Moving-Home-With-Your-Video-Doorbell-and-Security-Cameras
      7. ↑ https://ring.com/support/articles/qzhz4/How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi

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