How to Report Someone on eBay

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See something or someone on eBay that is against the site's selling policy? This wikiHow will show you how to report someone or an item on eBay.

Steps

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    Go to https://resolutioncenter.ebay.com/ in a web browser. You can access eBay's resolution center with a computer, phone, or tablet.
    • You should only report an item/seller when it infringes on someone else's copyright or if it's prohibited for sale on eBay. [1]
    • If you are reporting a seller for fraudulent activity, you can check out How to Report Fraud on eBay to learn more.
    • Log in if prompted.
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    You can choose from the headers, "I bought an item" and "I sold an item."
    • You can also click My problem is not listed here'" if you don't see your reason for reporting in the list.
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    You'll see this below the reasons listed.
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    If you're already logged in, you won't be directed to this page.
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    You'll be shown all your recent orders so you can pick the one that caused you an issue.
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    You'll find this on the right side of the page in the listing.
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    You'll find this with the option to leave positive or negative feedback.
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    You'll need to give a reason for reporting the item and explain if the resolution center helped. [2]
    • You can report an item if it's prohibited or a seller if they violated an eBay policy. [3] .
    • If you want to report a buyer, go to https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084 and press Report a buyer . You can report a buyer if the buyer is demanding something that wasn't offered in the listing, you believe the buyer is making a false claim, the buyer asks you to move the sale off-site, the buyer is misusing the eBay Money Back Guarantee, or they are messaging you to the point of harassment without the intent to purchase anything. [4]
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      References

      1. ↑ https://www.ebay.com/help/policies/member-behavior-policies/report-item-listing?id=4739
      2. ↑ https://www.ebay.com/help/policies/member-behavior-policies/report-item-listing?id=4739
      3. ↑ https://www.ebay.com/help/buying/resolving-issues-sellers/reporting-item-issue-seller?id=4022
      4. ↑ https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084

      About This Article

      Article Summary X

      1. Go to https://resolutioncenter.ebay.com/ in a web browser.
      2. Select a reason for reporting.
      3. Click Continue .
      4. Log in if prompted.
      5. Select the transaction you're having an issue with.
      6. Click More Options .
      7. Click Report .
      8. Complete the report and click Send .

      Did this summary help you?
      Thanks to all authors for creating a page that has been read 27,519 times.

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