Why You Keep Getting Error Code 277 on Roblox (& How to Fix It)

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Try these easy fixes to get back to your game as fast as possible
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Do you keep getting error code 277 on your Roblox game? In most cases, this error message means that you have a network connection issue—either within the game or on your personal device. Fortunately, this error code can be pretty easy to resolve so that you can get back to the world of Roblox as soon as possible. Just follow the steps below for the quickest and easiest ways to troubleshoot and fix error code 277 on Roblox!

Roblox Error Code 277: Quick Overview

Roblox error code 277 indicates a network or connection issue that's locking you out of the game. Error code 277 is often caused by poor internet, an outdated Roblox app, or a corrupt DNS log. Try restarting your internet and device and flushing out the DNS cache to fix the issue.

Section 1 of 4:

What is Roblox error code 277?

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  1. When the Roblox game cannot establish a connection to a network, the player will receive the “Error Code 277” message and be unable to join a game server. This issue typically happens on PC devices, but it may also appear through Roblox on mobile, Xbox, and PlayStation (i.e., PS4). [1]
    • While Roblox error code 277 is an Internet connection error, that doesn’t mean that it’s the player’s home internet that’s causing the issue. While there’s no singular definitive reason for error code 277, common causes include Roblox server outages, unstable Internet connections, corrupt DNS caches, and un-updated Roblox applications.
    • In the section below, we’ll walk through the top fixes that will address any of these issues and resolve Roblox error code 277 in no time.
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Section 2 of 4:

How to Fix Roblox Error Code 277

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  1. Roblox is a pretty popular game, so its server can sometimes be overloaded and crash, which may result in error code 277. To check the Roblox server status, go to the Roblox Status page and look for the All Systems Operational message. If you don’t see that message (which usually appears in a green box at the top of the page), the Roblox servers are down. You’ll have to wait some time for the servers to come back up before resuming play. [2]
    • This solution works on any Roblox-compatible device, including PCs, mobile devices, Mac, PS4, Xbox, and Android.
  2. One of the most common causes of Roblox error code 277 is a poor internet connection on your personal device. To resolve this problem, turn off your Internet router and let it sit for a few seconds. Then, turn the router back on and wait for it to stabilize (usually 3-5 minutes). If your internet connection was the issue, the Roblox error code 277 should now disappear. [3]
    • If you want to check if your WiFi is the issue, open a new window on your device and try to stream a show or play a different game that requires an internet connection. If it doesn’t work, then your personal network is likely the issue.
    • If you’re able to, you could also try switching to a different network, like your mobile data, a hotspot, or a different WiFi server in your home.
    • This solution works on any Roblox-compatible device, including PCs, mobile devices, Mac, PS4, Xbox, and Android.
  3. This solution is classic for a reason—try just turning it off and back on again! Try restarting your device to fix error code 277, whether you have a Windows, Mac, mobile device, Android, Xbox, or Playstation. After your quick restart, check if the error code still appears—if not, you’re good to go! [4]
    • This solution works on any Roblox-compatible device, including PCs, mobile devices, Mac, PS4, Xbox, and Android.
  4. Lots of people like to use virtual private networks (VPNs) to protect their information or mask their identity online—along with plenty of other uses . However, VPNs can sometimes interfere with the network connection on platforms like Roblox. If you’re currently running a VPN on your device, try shutting it off and restarting the game to see if the error code 277 disappears. [5]
    • This solution works on any Roblox-compatible device, including PCs, mobile devices, Mac, PS4, Xbox, and Android.
  5. If your computer, mobile phone, or other device needs to be updated, it can cause errors like Roblox error code 277. Similarly, your Roblox client may need to be updated from time to time, and an outdated version of the game may cause error code 277. Follow these steps to resolve both of these issues and check if they’ve made the error code disappear: [6]
    • To update your Windows device: Press Windows + I to open the device settings, then click Windows Update on the top right of the screen. Select Check for updates and install any available updates.
    • To update your Mac device: Open the Apple menu and go to System Settings . From there, click General in the sidebar and click Software Update on the right.
    • To update your Roblox client: First, uninstall Roblox by right-clicking the app icon on your device and selecting Uninstall . Then, go to the official Roblox download page and download the latest version of Roblox for your platform.
    • This solution is mainly directed at PCs and mobile devices, rather than gaming systems.
  6. Your DNS cache holds all of the temporarily stored data on your device, like the names of domains and databases you’ve connected to in the past (including Roblox!). The DNS serves to make your connections faster and more simple, but its files can sometimes become corrupted, which may lead to error code 277. [7]
    • To flush your DNS in Windows , open the Start menu and search for cmd . Open Command Prompt and type ipconfig/ flushdns into it. Press enter and wait to receive a confirmation message. Return to Roblox—if DNS was the issue, the error code should be gone.
    • To flush your DNS on a Mac , open Spotlight and launch the Terminal app . Depending on your current operating system, select one of the commands below and copy and paste it into Terminal. Press enter, then enter your password and press Enter again. Return to Roblox to see if the issue has been resolved.
      • macOS El Capitan (macOS 10.11) and newer: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
      • macOS 10.7-10.10 (Lion, Mountain Lion, and Mavericks): sudo killall -HUP mDNSResponder
      • macOS 10.5-10.6 (Leopard, Snow Leopard): sudo dscacheutil –flushcache
      • macOS 10.4 Tiger: lookupd -flushcache
    • This solution is mainly directed at PCs rather than mobile devices or gaming systems.
  7. Similar to the DNS cache, Roblox stores important information and settings in its own server logs. These logs can sometimes be corrupted, especially on PC devices (i.e., Windows or Mac desktops). To delete any corrupted files on the Roblox server, follow the steps below for Windows or Mac devices: [8]
    • On Windows:
      • Go to File Explorer and type %LocalAppData%/Roblox into the address bar to open a new folder.
      • In this folder, look for GlobalBasicSettings_13 and the logs folder , then delete both.
    • On Mac:
      • Press Option + Command + Space simultaneously to open Finder, then press Command + Shift + G to open the Go window.
      • Paste ~/Library/Logs into the Go window and press the return key. In the newly-opened menu, look for the Roblox folder and delete it.
      • Then, paste ~/Library/Roblox into the Go window, look for GlobalBasicSettings_13.xml , and delete that as well.
    • This solution is mainly directed at PCs, rather than mobile devices or gaming systems.
  8. Click on the Windows icon in your taskbar and select the Settings tab. Navigate to Network & Internet within the Settings window and click “View your network properties.” Look for your router’s IP address on this new page—you’ll find it directly to the right of “Default gateway.” Copy the IP address to your clipboard. [9]
    • Then, open Google or another browser and paste your IP address into the search bar. Press enter to access your router’s settings page.
    • Enter the username and password you have associated with your router. Look for one of the following options and select it: Fort Forwarding, Applications, Gaming, Virtual Servers, Firewall, Protected Setup , or Advanced settings .
    • On the new page, fill out the form with the information detailed below. Then, click Save or Apply and restart your router.
      • Name/Description: “Roblox”
      • Type/Service Type: “UDP”
      • Inbound/Start: “49152”
      • Private/End: “65535”
    • This solution is mainly directed at Windows devices, rather than gaming systems or other PC types.
  9. To program your Roblox client to run in compatibility mode, right-click the Roblox icon on your computer screen and select Properties from the menu that appears. In the Properties window, select the Compatibility tab and check the box next to “Run this program in compatibility mode for.” In the dropdown menu below this text, select the Windows version you want to use for the Roblox app. Click Apply and OK to save your changes. [10]
    • If these steps haven’t resolved the error code 277, you can also check for compatibility issues by searching for Program Compatibility Troubleshooter in your device’s taskbar. Click the Next button in the opened window and look for Roblox in the list of incompatible apps generated by the troubleshooter.
    • If you don’t see Roblox in the list, then compatibility is not the reason behind your error code 277. If you do see Roblox in the list, select it and click Next . Then, click Troubleshoot program and follow the on-screen options to resolve the issues in the app.
    • This solution is mainly directed at Windows devices, rather than gaming systems or other PC types.
  10. If you’ve tried all of the solutions to error code 277 in this list and it’s still not going away, it may be time to turn to the official experts. Navigate to Roblox’s dedicated support page . Enter your correct date of birth, then fill out the contact form with your username, email address, and device type. Under Type of help category , select Technical support and Roblox crashing from the dropdown menus. [11]
    • Write a description of your issue (including the error code 277) and click Continue to send your message.
    • For example, you might write: “Hello! I’m playing Roblox and keep getting error code 277. I’ve checked my internet connection, cleared my caches, and done all the other fixes I can think of and find online. Can you help me fix this issue? Thank you!”
    • This solution works on any Roblox-compatible device, including PCs, mobile devices, Mac, PS4, Xbox, and Android.
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Section 3 of 4:

Frequently Asked Questions About Roblox Error 277

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  1. No, the error code 277 on Roblox is not a ban code. It usually indicates network connectivity issues. [12] . If you’ve been banned from a game on Roblox, you’ll likely see a Moderator note like “Your account has been banned for Inappropriate Content” or “Your account has been suspended for violating our Terms of Use for bullying.” [13] In these cases, you’ll have to get unbanned before continuing play.
  2. If you keep getting Roblox error 277 even though your network is completely stable, the connection issue may be happening between your device and Roblox’s servers. Instead of adjusting your internet connection, try checking the Roblox server status , reinstalling the application, or following other troubleshooting steps here .
  3. If you have good internet but your Roblox keeps crashing , you may be using an unsupported browser—try using a supported, up-to-date browser like Microsoft Edge, Firefox, or Chrome. Your firewall or router may also be blocking Roblox—try turning off your firewall software and restarting your router to see if these steps resolve the issue. [14]
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Section 4 of 4:

Other Roblox Error Codes & Fixes

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  1. Error code 277 is just one of the possible error codes you could be encountering on Roblox. If you’re having other error codes pop up during your playtime, check out these articles on how to fix the most common Roblox issues:

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      • If you’ve created a game on Roblox and get reports that many users are experiencing error code 277, it’s more difficult to pinpoint exactly what’s going on. Unless your game doesn’t work for anyone , these players likely aren’t running the game on a compatible device or a high enough server. In this case, it’s best to contact Roblox customer support .
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      References

      1. ↑ https://www.thespike.gg/roblox/all-error-codes/277
      2. ↑ https://www.thespike.gg/roblox/all-error-codes/277
      3. ↑ https://www.easeus.com/computer-instruction/roblox-error-code-277-279.html
      4. ↑ https://www.easeus.com/computer-instruction/roblox-error-code-277-279.html
      5. ↑ https://robloxden.com/errors/error-277
      6. ↑ https://robloxden.com/errors/error-277
      7. ↑ https://www.easeus.com/computer-instruction/roblox-error-code-277-279.html
      8. ↑ https://www.thespike.gg/roblox/all-error-codes/277
      9. ↑ https://www.thespike.gg/roblox/all-error-codes/277
      1. ↑ https://www.ubackup.com/explore/error-code-277-roblox-0025-ac.html
      2. ↑ https://www.ubackup.com/explore/error-code-277-roblox-0025-ac.html
      3. ↑ https://www.easeus.com/computer-instruction/roblox-error-code-277.html
      4. ↑ https://irieomgfunny.fandom.com/wiki/List_of_Roblox_bans
      5. ↑ https://en.help.roblox.com/hc/en-us/articles/203312840-Firewall-and-Router-Issues

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