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Get your money back if you can't attend an event by selling your tickets
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Are you suddenly unavailable to go to a concert, game, or event that you already bought tickets for? Ticketmaster has a few convenient methods for reselling your event tickets, whether you're using the Ticketmaster app on mobile or the website on a desktop. In this article, we'll teach you how to sell your tickets on the Ticketmaster app and the Ticketmaster website, as well as how to accept ticket sale offers you might have. We've also included a few Ticketmaster alternatives if you want to try a different site.
Things You Should Know
- Before you can begin selling, you must have a U.S. bank account and an SSN/TIN, and you must fill out your seller information with Ticketmaster.
- If you sell your tickets via your Ticketmaster orders, you'll get your money in 5-7 business days after you make the sale.
- If you sell your tickets via the barcode on the ticket, you'll get your money in 5-7 business days after the event.
Steps
Section 1 of 5:
Create a Seller Profile
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There are three steps to completing your seller profile details. To sell tickets for events on Ticketmaster , you must have a U.S. bank account, an SSN or TIN ( taxpayer identification number ), and must fill out some extra details with Ticketmaster. [1] X Research source
- Add a payment method. Under "My Account" > "My Profile" > "Billing Information" enter your payment method in the "Buying Tickets" setting. While adding your card, check the box that says "If I sell tickets, this card may be charged to refund the buyer if the event is canceled, postponed, or rescheduled." Click "Add New Card" once done.
- Submit your tax details. Go to Ticketmaster's tax detail form and log in with your Ticketmaster email and password. Fill out the information on the page: your location (to determine citizenship), your legal name, your TIN/SSN, and your permanent address. Click "Submit" when done.
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After your first tickets are sold, you must verify your bank information. After your first tickets sell , Ticketmaster will ask you to verify your banking information by sending you two small deposits (under $1). These deposits will appear in your account 3-5 business days after your tickets sell. Once you have the deposits, go to the Ticketmaster website (you cannot verify on the app) and navigate to "My Account" > "My Profile" > "Billing Information," and select "Verify Now." Follow the on-screen instructions to enter the deposit amounts and verify your banking info.
- If you want to skip this process, add a debit card to your account instead. This is only available with U.S. debit accounts.
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Section 2 of 5:
Ticketmaster App
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From Account
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Select your order in "My Events." If you purchased your ticket through Ticketmaster, the event will appear in your account information.
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Tap Sell . If the Sell button is missing, is grayed out, or you get an error message when tapping it, that means your tickets are not able to be resold.
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Select the tickets you want to sell. Click the Continue button when you've selected them all.
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Follow the on-screen prompts to set your pricing and payout method. You may need to verify your banking information before you can get your deposit if your tickets sell. However, you can skip this by selecting a debit card payout instead.
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Post your listing. The tickets will be added to Ticketmaster for resale. If your tickets sell, you can expect a payout within 5 to 7 business days.
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From Barcode
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Search for your event on Ticketmaster's sell page. Visit Ticketmaster's selling page to search for your event, or you can also search by team or artist name.
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Select your event from the list. All the events that match your search criteria will be listed.
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Tap Sell . If the Sell button is missing, is grayed out, or you get an error message when tapping it, that means your tickets are not able to be resold.
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Enter your ticket barcodes. The barcode is printed on your ticket. If you're selling individual tickets, you'll need to enter the barcodes for each.
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Follow the on-screen prompts to set your pricing and payout method. You may need to verify your banking information before you can get your deposit if your tickets sell. However, you can skip this by selecting a debit card payout instead.
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Post your listing. The tickets will be added to Ticketmaster for resale. If your tickets sell, you can expect a payout within 5 to 7 business days after the event has occurred.
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Section 3 of 5:
Ticketmaster.com on Desktop
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From Account
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Select your order in "My Tickets." If you purchased your ticket through Ticketmaster, the event will appear in your account information.
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Click Sell Tickets . If the Sell Tickets button is missing, is grayed out, or you get an error message when tapping it, that means your tickets are not able to be resold.
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Select the tickets you want to sell. Click the Continue button when you've selected them all.
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Follow the on-screen prompts to set your pricing and payout method. You may need to verify your banking information before you can get your deposit if your tickets sell. However, you can skip this by selecting a debit card payout instead.
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Post your listing. The tickets will be added to Ticketmaster for resale. If your tickets sell, you can expect a payout within 5 to 7 business days.
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From Barcode
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1Search for your event on Ticketmaster's sell page. Visit Ticketmaster's selling page to search for your event, or you can also search by team or artist name.
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2Select your event from the list. All the events that match your search criteria will be listed.
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3Click Sell Tickets . If the Sell button is missing, is grayed out, or you get an error message when tapping it, that means your tickets are not able to be resold.
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4Enter your ticket barcodes. The barcode is printed on your ticket. If you're selling individual tickets, you'll need to enter the barcodes for each.
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5Follow the on-screen prompts to set your pricing and payout method. You may need to verify your banking information before you can get your deposit if your tickets sell. However, you can skip this by selecting a debit card payout instead.
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6Post your listing. The tickets will be added to Ticketmaster for resale. If your tickets sell, you can expect a payout within 5 to 7 business days after the event has occurred.
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Section 4 of 5:
Accepting Ticket Offers
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1
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2Select your order in "My Events." If you purchased your ticket through Ticketmaster, the event will appear in your account information.
- You cannot use the barcode method to look for instant sale offers. [2] X Research source
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3Select Sell . If the Sell button is missing, is grayed out, or you get an error message when tapping it, that means your tickets are not able to be resold.
- On the Ticketmaster website, the button will say Sell Tickets .
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4Look for a "Sell Your Tickets Now" option. If you see this option, there is an offer waiting for your tickets that you can claim.
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5Select View Offer . You can view the details of the offer, including the offer price.
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6Select a payment method and click Accept Offer . After accepting an offer, you will get paid within 5 to 7 business days of the sale.
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Section 5 of 5:
Other Ticket Reseller Options
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1StubHub. StubHub is an established and trusted ticket resale site that has a large user base. If you're looking for a Ticketmaster alternative, this is one of the best options out there.
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2SeatGeek. SeatGeek has a 10% seller fee (which is lower than Ticketmaster and StubHub's 15%) and has a larger user base as well.
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3Vivid Seats. Vivid Seats also offers a 10% seller fee and a large user base, but has a high buyers fee at 32%.
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4Eventbrite. Eventbrite is another ticketing site that offers similar services to Ticketmaster, and might be a good alternative if you're selling tickets to a smaller show.
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