This article was co-authored by Bryzz Tortello
and by wikiHow staff writer, Rain Kengly
. Bryzz Tortello is a Phone Repair Specialist and the Owner & CEO of Tortello Repair Services. With over ten years of experience, she specializes in iPhone and iPad ranging from screen and battery replacements to microsoldering and data recovery. Bryzz attended The College of the Canyons.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
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Is your phone not showing notifications from Snapchat? This can be due to the app's settings or your device's settings. It could also be due to a buggy app or unstable connection. Here's what to do when your Snapchat notifications are not working on your iPhone, iPad, or Android device with expert tips from Electronics Repair Specialist Bryzz Tortello.
How to Fix Snapchat Not Sending Notifications
If your Snapchat notifications aren't working, make sure the notifications feature is enabled within the app. Open Snapchat and tap your profile icon. Tap the cog icon, and then select Notifications . Tap Enable Notifications , and then toggle on all notifications you want to receive.
Steps
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Make sure notifications are enabled within the Snapchat app. This is a separate setting from your device's system settings. To check, do the following:
- Open Snapchat .
- Tap your profile in the top-left corner.
- Tap the cog icon in the top-right corner.
- Tap Notifications .
- Tap Enable Notifications .
- Toggle on all notifications you want to receive.
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Make sure notifications are enabled with your device. If the Snapchat notifications are enabled, you may have them blocked with your device's settings. Tortello states, "If you want notifications on, make sure Allow Notifications is green (toggled on). Then, you can set how you want the alert to show." Do the following:
- iPhone or iPad
:
- Open Settings .
- Tap Notifications .
- Tap Snapchat .
- Toggle on Allow Notifications .
- Android
:
- Open Settings .
- Tap Notifications .
- Tap App settings .
- Tap Snapchat .
- Toggle on Notifications .
- iPhone or iPad
:
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Empty Snapchat's cache. The cache saves temporary files to your device to help it load more quickly; however, these files can get corrupted. [1] X Research source To clear the cache, do the following:
- Open Snapchat.
- Tap your profile picture.
- Tap the cog icon.
- Tap Clear Data .
- Tap Clear cache .
- Tap Clear .
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Make sure Snapchat is updated to the latest version. Most devices have automatic updates . If you have this feature disabled, you'll need to update the app manually in the App Store or Google Play Store .
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Turn your device on and off again. This can fix simple software bugs. Once you have restarted your device, ask a friend to send you a Snap so you can test the notifications.