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Turn off the call forwarding feature on your Samsung Galaxy phone
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Call forwarding is helpful for sending calls to another phone. But how do you turn it off once you are done with it? Stopping call forwarding in your Samsung Galaxy's settings is quite easy. This wikiHow article will teach you how to disable call forwarding on any Samsung smartphone, so you stop sending incoming calls to a different phone.
How to Turn Off Call Forwarding on Samsung
- Press the phone icon.
- Tap the three-dot menu.
- Select Settings
- Select Supplementary services .
- Press Call forwarding .
- Select Voice Call .
- Press Disable or Turn Off .
Steps
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Open the Phone app. It’s the phone receiver icon typically found on the home screen.
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Tap ⁝ . You'll see this three-dot menu icon in the app's top-right corner. A menu will appear.
- This icon is always towards the top right corner, no matter if you're looking at the Keypad , Recents , or Contacts .
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Tap Settings . It’s near the bottom of the menu.
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Tap Supplementary services . Scroll down to see this option.
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Tap Call forwarding . If you have more than 1 SIM card, choose which SIM card you want to disable call forwarding. You can also repeat these steps to do both SIM cards.
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Tap Voice call . Skip this step if you don't see Voice call or Video call options. Not every Samsung Galaxy will have this menu.
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Tap Always forward . A pop-up will appear, displaying the phone number to which your calls are forwarded.
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Tap TURN OFF . Incoming phone calls will no longer be forwarded to another number. The word “Turned Off” now appears below “Always forward.” [1] X Research source
- You can disable the other forwarding options in the list if you wish. If you see “Forward calls to (phone number)” beneath an option, tap the option, then tap TURN OFF to disable it. By default, these are usually numbers for your voicemail . [2] X Research source
- If you forwarded from another phone using your carrier , you won't be able to turn off call forwarding this way. Instead, get in touch with the carrier again.
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Community Q&A
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QuestionWhy my phone doesn't have those kind of settings. Any tips?Rudy TothCommunity AnswerIt all comes down to the point of: "you only get what you pay for." A cheap phone has reduced ability. An expensive phone will give you more features.
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