How to Fix "There Was a Problem Parsing the Package" on Android

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Why your Android phone or tablet can't parse an APK package & easy solutions
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The error message "there was a problem parsing the package" usually occurs on Android devices when attempting to sideload an app using an APK file. This can happen when there is a problem with your settings or the APK file. This wikiHow article teaches you the causes of this error message and some ways to fix it.

There was a Problem Parsing the Package

This error indicates there is a problem installing an APK file on Android. Make sure you are allowed to download apps from unknown sources in Settings. Google Play Protect or your antivirus software may be interfering, or the APK file itself may be corrupt or incompatible with your version of Android.

1

Allow apps from unknown sources.

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    Typically, you install apps from the Google Play Store. By default, your Android device does not allow you to install apps from third-party "unknown" sources. You need to allow apps from unknown sources to be installed in the Settings menu. Use the following steps to do so:
    • Swipe down from the top of the screen.
    • Tap the gear icon in the upper-right corner to open the Settings menu.
    • Tap Apps .
    • Tap the icon with three dots ( â‹® ) in the upper-right corner.
    • Tap Special access .
    • Tap Install unknown apps .
    • Tap the toggle switch next to the apps you want to allow to install unknown apps (i.e. Google Chrome, Files).
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2

Redownload the APK file.

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    If there was a connection issue when downloading the APK file, it may not have been able to download properly. Try redownloading the app and see if this fixes the issue.
3

Download the file from a different source.

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    If the app still doesn't install after redownloading it, the APK file may be bad. Try downloading it from a different source or website.
    • If possible, always download apps from an official source, such as the Google Play Store, Amazon App Store, or Samsung Galaxy Store.
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4

Update to the latest version of Android.

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    If your phone is outdated, it may not be able to install the latest apps. Use the following steps to update to the latest version of Android:
    • Swipe down from the top of the screen.
    • Tap the gear icon in the upper-right corner to open the Settings menu.
    • Tap System or Software Update .
    • Tap System Update .
    • Tap Download and Install .
5

Download an older version of the app.

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    If you cannot update to the latest version of Android on your device, you can try to see if you can find an older version of the app. Many APK websites have downloads for older versions of apps.
    • Downloading older versions of apps may be a security risk to your Android device.
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6

Download a newer version of the app.

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    If you already have the latest version of Android and still can't install the app, it may be designed for an older version of Android and can't run on your system. Try to see if there is a newer version of the app or an alternative.
7

Free up some storage space.

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    If your device's storage is full, there may not be enough space to install a new app. Try deleting some unused apps and files from your device. They try to install the APK file.
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8

Disable your antivirus software.

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    Sometimes antivirus software can be triggered by apps that are safe, especially if they are from unknown sources. Try temporarily disabling your antivirus software to see if this fixes the problem.
    • Only do this if you know the APK file is safe. Installing apps from unofficial sources can put your Android device at risk of contracting viruses and malware.
9

Disable Google Play Protect..

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    Google Play Protect scans your device for harmful apps. It may be interfering with the installation of the APK file. Try disabling it to see if this fixes the issue. Be sure to turn it back on after installing the file. Use the following steps to disable Google Play Protect:
    • Open the Google Play Store.
    • Tap your profile icon in the upper-right corner.
    • Tap Play Protect .
    • Tap the gear icon in the upper-right corner.
    • Toggle "Scan apps with Play Protect" off.
    • Toggle "Improve harmful app detection" off.
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10

Use a file manager app.

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    Sometimes file manager apps, like Google Files, or Samsung My Files handle APK files better than your web browser. Ensure your file manager app is allowed to install apps from unknown sources . Try installing the APK file using a file manager app. You can generally find APK files in the Downloads folder.
11

Enable USB debugging.

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    This gives you a little more access to your phone's system and may fix the issues you are having while installing APK files. Use the following steps to enable USB debugging: [1]
    • Swipe down from the top of the screen.
    • Tap the gear icon in the upper-right corner to open the Settings menu.
    • Tap About Phone .
    • Tap Build number seven times.
    • Tap the back arrow to return to the Settings menu.
    • Tap Developer options .
    • Toggle USB debugging on.
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12

Download apps from trusted sources.

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    If the app doesn't have a proper signature, it cannot be installed. It's also possible that the file has read/write permissions set that block you from running it. Be sure to download apps from trusted sources that provide signed APK files that work.

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