How to Update Your Netflix Account Information

Download Article
Download Article

Netflix is one of the most popular on-demand media streaming companies in the world. By simply subscribing to Netflix, you get to stream your favorite media at any time of the day. If you’ve already subscribed to Netflix, you’ll find it quite easy to update your account information. You can do it directly after logging in or by contacting Netflix administrators to help you update your account information.

Method 1
Method 1 of 2:

Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6d\/Update-Your-Netflix-Account-Information-Step-1-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/6\/6d\/Update-Your-Netflix-Account-Information-Step-1-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Double-click a browser’s icon on the desktop to open it.
    • If you prefer, you can just open a new browser tab instead.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3b\/Update-Your-Netflix-Account-Information-Step-2-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/3\/3b\/Update-Your-Netflix-Account-Information-Step-2-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Once you have the browser open, click on the address bar at the top of the screen, type in https://www.netflix.com , and hit Enter. This will bring you to the home page. [1]
    Advertisement
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/90\/Update-Your-Netflix-Account-Information-Step-3-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/9\/90\/Update-Your-Netflix-Account-Information-Step-3-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    All you have to do is click each box separately and enter your account information, then click “Sign in” to load your account. [2]
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/17\/Update-Your-Netflix-Account-Information-Step-4-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/1\/17\/Update-Your-Netflix-Account-Information-Step-4-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Click on your name and a drop-down menu will appear, and then click the link labeled “Your Account” on the upper-right corner of the screen. [3]
    • On the next page you will see all of the different account settings you can adjust.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/77\/Update-Your-Netflix-Account-Information-Step-5-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/77\/Update-Your-Netflix-Account-Information-Step-5-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The first section allows you to edit your email address and password. Simply click the blue link that says “Update email and password” and the next page will pop up and walk you through how to change your email and password. [4]
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3f\/Update-Your-Netflix-Account-Information-Step-6-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/3\/3f\/Update-Your-Netflix-Account-Information-Step-6-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The next section is there for your payment method. If you want to update your method click on the blue “Update payment method” button and a window will pop up allowing you to add a new payment method to your account. [5]
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/ff\/Update-Your-Netflix-Account-Information-Step-7-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/ff\/Update-Your-Netflix-Account-Information-Step-7-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The next two sections allow you to add DVDs to your plan or edit your current account plan. All you have to do is click the blue links that say “Change Plan” or “Add DVD Plan” and follow the on screen prompts.
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/33\/Update-Your-Netflix-Account-Information-Step-8-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/3\/33\/Update-Your-Netflix-Account-Information-Step-8-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The final section is called Manage Profiles, and it lets you add or remove profiles from your Netflix account. Simply click the link and follow the instructions on deleting or adding a profile.
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/0e\/Update-Your-Netflix-Account-Information-Step-9-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-9-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/0e\/Update-Your-Netflix-Account-Information-Step-9-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The changes will be saved automatically. Just wait for Netflix to send you an email confirming the changes.
    10. Advertisement
Method 2
Method 2 of 2:

Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Update-Your-Netflix-Account-Information-Step-10-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-10-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/41\/Update-Your-Netflix-Account-Information-Step-10-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-10-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Double-click a browser’s icon on the desktop to open it.
    • If you prefer, you can just open a new browser tab instead.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5b\/Update-Your-Netflix-Account-Information-Step-11-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-11-Version-2.jpg","bigUrl":"\/images\/thumb\/5\/5b\/Update-Your-Netflix-Account-Information-Step-11-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-11-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Once you have the browser open, click on the address bar at the top of the screen, type in https://www.netflix.com , and hit Enter. This will bring you to the home page.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f5\/Update-Your-Netflix-Account-Information-Step-12-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-12-Version-2.jpg","bigUrl":"\/images\/thumb\/f\/f5\/Update-Your-Netflix-Account-Information-Step-12-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-12-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    All you have to do is click each box separately and enter your account information, then click “Sign in” to load your account. [6]
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/18\/Update-Your-Netflix-Account-Information-Step-13-Version-2.jpg\/v4-460px-Update-Your-Netflix-Account-Information-Step-13-Version-2.jpg","bigUrl":"\/images\/thumb\/1\/18\/Update-Your-Netflix-Account-Information-Step-13-Version-2.jpg\/aid5385262-v4-728px-Update-Your-Netflix-Account-Information-Step-13-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    While on the home page, scroll down to the end and click on the link labeled “Start Live Chat.”
    • A pop-up page will appear allowing you to chat with Netflix administrators. All your queries will be responded to within two minutes. One of the administrators will take you through the process of updating your Netflix account information [7]
    5. Advertisement

Community Q&A

Search
Add New Question
  • Question
    Someone else changed my password. How can I make it more secure?
    Community Answer
    Change your password to something completely random, just a series of letters and numbers. Just make sure to write it down so you don't forget it!
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 0 Helpful 2
  • Question
    Is Netflix included in the Amazon Prime movie package? If not, is there an additional monthly charge?
    Lizzie
    Community Answer
    Netflix is not included in Amazon Prime. Netflix can cost from $8.99/£5.99 per month.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 0 Helpful 0
  • Question
    Why am I being charged for multiple devices with Netflix when I only have one device I use?
    Lizzie
    Community Answer
    Different Netflix account types have a set amount of devices that can be used; this just comes with the tier that you choose. It might be recommended to switch to the Basic Streaming Plan (if you intend to only download titles to a singular device).
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 0 Helpful 0
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Change Your Netflix Plan
      The Ultimate Guide to Logging out of Netflix on a TV
      2 Easy Ways to Create a Netflix Account
      How to
      Update Payment Information on Netflix
      Easily Remove Recently Watched Netflix Content
      2 Simple Ways to Change Your Netflix Account Settings
      4 Easy Ways to Get Subtitles and Captions on Netflix
      How to Log Out of Netflix on Your Android Phone: Step-by-Step Guide
      How to
      Change Quality on Netflix on iPhone or iPad
      2 Simple Ways to Logout of Netflix on PC or Mac
      2 Simple Ways to Log Out of Netflix on iPhone or iPad
      How to
      Change Quality on Netflix on Android
      How to
      Add a Prepaid Card to Your Netflix Account
      How to
      Buy a Gift Subscription on Netflix
      Advertisement

      References

      1. ↑ https://www.xfinity.com/support/articles/netflix-package-faqs
      2. ↑ https://www.express.co.uk/life-style/science-technology/1107283/Netflix-login-how-to-login-netflix-online-how-many-people-share-netlix-login
      3. ↑ https://www.express.co.uk/life-style/science-technology/1107283/Netflix-login-how-to-login-netflix-online-how-many-people-share-netlix-login
      4. ↑ https://help.netflix.com/en/node/244
      5. ↑ https://help.netflix.com/en/node/244
      6. ↑ https://www.express.co.uk/life-style/science-technology/1107283/Netflix-login-how-to-login-netflix-online-how-many-people-share-netlix-login
      7. ↑ https://help.netflix.com/en/

      About This Article

      Thanks to all authors for creating a page that has been read 75,139 times.

      Is this article up to date?

      Advertisement