So, you’ve mailed a package with UPS and are trying to track its location, but when you enter the tracking number into UPS’s Tracker, you get an “invalid” message—what does this mean? In this article, we’ll break down the reasons why this could happen and how you can fix it. Our best advice is to contact UPS’s Customer Service, but there are some ways you can troubleshoot before reaching out.
Why a UPS Tracking Number Isn’t Working
If your UPS tracking number isn’t working, it’s likely because the package hasn’t been scanned yet, the number has been entered incorrectly, or there’s a technical issue with UPS’s Tracking Portal. Contact Customer Service at 1-888-742-5877 for further, personalized assistance.
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Expert Q&A
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References
- ↑ https://www.ups.com/gb/en/support/contact-us.page
- ↑ https://www.ups.com/gb/en/support/contact-us.page
- ↑ https://www.ups.com/track?loc=en_US&requester=ST/
- ↑ https://www.ups.com/gb/en/support/contact-us.page
- ↑ https://www.ups.com/us/en/support/tracking-support.page
- ↑ https://www.easyship.com/blog/ups-tracking-101#how-do-i-track-my-ups-shipment
- ↑ https://www.ups.com/us/en/support/tracking-support.page
- ↑ https://www.ups.com/us/en/supplychain/logistics-solutions/mail-innovations.page