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Are your iMessages not delivering? Don't worry—this doesn't mean you're blocked. You may be having connection issues with your Wi-Fi or cellular data, or you could need a software update for your device. This wikiHow will show you how to troubleshoot your iPhone or iPad when iMessage doesn't say delivered after sending a text.
Things You Should Know
- Open "Settings" → "Messages" → toggle off "iMessage". Restart your device, then toggle iMessage on again.
- Go to "Settings" → "Messages" → toggle on "Send as SMS".
- Check your carrier to ensure you have available cellular connection and data.
Steps
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Make sure your iPhone or iPad has the latest operating system. Software updates include important bug fixes. Be sure to update the iOS on your iPhone or iPad, and then try to send your message again.
- Open Settings → General → Software Update . If there's an available update, tap Install .
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iMessage needs a Wi-Fi or cellular connection to work. If your message is stuck without a status, make sure you're connected to Wi-Fi or a cellular network.
- Open Settings → Wi-Fi → toggle on Wi-Fi . Make sure you're connected to a Wi-Fi network , and then send your message again.
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Toggle on "Send as SMS". This feature allows your device to send messages as an SMS text when iMessage is unavailable. Carrier rates may apply, so be sure your plan allows this. [1] X Research source
- Open Settings → Messages → toggle on Send as SMS .
- Try to send your message again.
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Restart your device to fix minor errors in your software. If you leave your device on without the occasional restart, this could cause your device to run slower.
- On iPhones without a home button, press and hold either volume button and the power button. Swipe the slider to shut off your device. Wait at least 30 seconds, and then hold the power button to turn it on again.
- On iPhones with a home button, press and hold the power button. Swipe the slider to shut off your device. Wait at least 30 seconds, and then hold the power button to turn it on again.
- On iPads, press and hold either volume button and the power button at the same time. Swipe the slider to shut off your device. Wait at least 30 seconds, and then hold the power button to turn it on again.