Plus, what not to say and how to support them
When someone you know is overwhelmed and stressed, you might feel helpless and unsure of what to say to comfort them. We're here to help with 27 phrases you can say whenever you want to make someone who is overwhelmed feel better. We'll also guide you on what not to say, so you don't accidentally push them away. We’ll even cover other ways to support someone who’s feeling overwhelmed and share advice from mental health experts.
What to Say to an Overwhelmed Person
- "How can I help?"
- "Can you tell me what's going on?"
- "I'm here to listen."
- "It's okay to feel what you're feeling."
- "Would you like advice?"
- "You're not alone."
- "You can take a break if you need to."
Steps
Section 1 of 4:
What to Say When Someone Is Overwhelmed
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"How can I help?" Offering your help is the quickest way to support someone who feels overwhelmed. This question also takes the guesswork out of finding out what they need. By simply saying, "How can I help?" you'll find out if they need you to run an errand for them, take over a project, reach out to someone on their behalf, or simply be present. [1] X Trustworthy Source Mind U.K.-based mental health charity focused on providing advice and resources to anyone facing mental health problems. Go to source Other things you can say include:
- "I want to help you. Please tell me what you need me to do."
- "Can I help you with [a specific task]?"
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2"Can you tell me what's going on?" When a person is overwhelmed, they may gain perspective about their problems and feel better by venting about them. But they may not know how to begin or how to organize their thoughts. By asking them what's going on, you give them permission to get their emotions out in the open. [2] X Trustworthy Source Greater Good Magazine Journal published by UC Berkeley's Greater Good Science Center, which uses scientific research to promote happier living Go to source Or, try saying:
- "What's happening?"
- "Tell me about what you're going through."
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3"I'm here to listen." Listening to an overwhelmed person can make them feel heard and understood. When you offer to just sit and be their ear, licensed master social worker Sabrina Grover, LMSW says to "bring a non-judgmental feeling to that conversation," and "make sure they know… you're there to be supportive." Use active listening techniques like reflecting back what they say, making eye contact, and not trying to think about how you'll respond. You could also say:
- "Do you want to talk about it?"
- "I'm available if you ever want to vent."
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4"It's okay to feel what you're feeling." This lets the person know that their emotions are valid. This is important, says licensed mental health counselor Laura Richer, because it helps you avoid "diminishing their feelings." Validating their feelings can make them feel better and reduce their stress levels. Other things you can say include:
- "Your feelings are valid."
- "The way you feel is completely understandable."
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5"Would you like advice?" In most cases, it's not a good idea to offer advice to someone who's overwhelmed unless they ask for it. On the other hand, they may want help, but don't know how to ask for it or what kind of advice they're looking for. Certified professional master life coach Jessica George, MA, CHt suggests asking them if they want it ahead of time. You can also ask if they want to make things better. If they don't, continue being a supportive friend, but just listen instead of speaking your mind. Alternatively, ask:
- "Do you mind if I share some of my experience with you?"
- "Is it okay if I give you some advice?"
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6"You're not alone." Remind them they're not in this fight by themselves. They have you, and probably other friends and family, as well. You can also use this phrase to talk about ways that you've felt overwhelmed or stressed in the past, and how you dealt with those feelings. Showing your vulnerabilities might make the other person feel better about their situation and more willing to open up. [3] X Research source You could also say:
- "I'm here for you."
- "You're surrounded by people who love and support you."
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7"You can take a break if you need to." An overwhelmed person often forgets that taking a break is even an option. Say this phrase to remind them to pause the chaos, even if it's only for 5 minutes. Encourage them to breathe, exercise, or meditate to reduce stress and promote their overall well-being. [4] X Trustworthy Source Mayo Clinic Educational website from one of the world's leading hospitals Go to source Other ways to say this phrase include:
- "It's okay to stop and rest for a while."
- "Why don't you take a break and breathe with me?"
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8"I believe in you!" Depending on what the other person is overwhelmed with, they may not be able to take anything off their plate. In that case, encourage them to keep at it. Saying, "I believe in you!" is a declaration of your faith in their strength and willpower. You'll be surprised at how much your belief will strengthen their belief in themselves and their resolve to never give up. [5] X Research source Or, try something like:
- "I know you can do this."
- "I am your #1 fan!"
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9"Focus on one problem at a time." An overwhelmed person may feel anxious because they're trying to solve too many problems at once. The human brain isn't designed for multitasking. It performs much better when it only has one thing to worry about in a single moment. Remind them to "Focus on one problem at a time," so they can tackle all the things that are bothering them faster and more efficiently. [6] X Research source Or, try saying:
- "Let's just take this one step at a time."
- "Little by little, you'll get there."
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References
- ↑ https://www.mind.org.uk/information-support/guides-to-support-and-services/seeking-help-for-a-mental-health-problem/helping-someone-else-seek-help/
- ↑ https://greatergood.berkeley.edu/article/item/does_venting_your_feelings_actually_help
- ↑ https://jedfoundation.org/resource/how-to-help-a-friend-or-loved-one-with-anxiety/
- ↑ https://www.mayoclinic.org/tests-procedures/meditation/in-depth/meditation/art-20045858
- ↑ https://www.psychologytoday.com/us/blog/alone-together/202406/rise-the-value-of-believing-in-someone
- ↑ https://www.psychologytoday.com/us/blog/zero-generation-students/202303/trying-to-multitask-well-just-focus-on-one-thing
- ↑ https://jedfoundation.org/resource/how-to-help-a-friend-or-loved-one-with-anxiety/
- ↑ https://jedfoundation.org/resource/how-to-help-a-friend-or-loved-one-with-anxiety/
- ↑ https://www.psychologytoday.com/us/blog/the-introverts-corner/201605/what-it-means-when-someone-tells-you-youre-too-sensitive
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