Why Can't I Join 17+ Games on Roblox? Verification + Fixes

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Join restricted games on Roblox
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Do you want to access 17+ experiences on Roblox? You'll just need to make sure your age is properly verified and allow that content maturity. This wikiHow will show you how to join 17+ games on Roblox and what to do if it's not letting you play.

Enabling 17+ Games on Roblox

To play 17+ experiences on Roblox, you must be 17 years old or older and have your age verified. To verify your account, you'll need a valid ID. If you still can't play after being verified, you'll need to enable parental controls and set your content maturity rating to 17+.

Section 1 of 3:

Why can't I join 17+ experiences on Roblox?

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  1. Due to Roblox's Restricted Content Policy, you can only join 17+ games if you are 17 or older. To prove this, you must verify your account with a valid ID. This can be done in your account settings.
    • If you have already verified your age and still can't access 17+ games, see our troubleshooting section instead.
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Section 2 of 3:

Verifying With ID

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  1. Go to https://www.roblox.com/ in a web browser. You can use a mobile or desktop browser, but you must have a mobile device with a camera to start the verification process.
    • You must have a valid ID, such as a driver's license, passport, ID card, or residence permit. [1]
  2. You can find this by clicking the cog icon in the top-right corner.
  3. This is in the left panel.
  4. This is under the Personal header. Make sure your birthday is correct.
    • A pop-up window will open.
  5. Scan the QR code. Use the camera on your mobile device.
  6. This will start the process.
  7. You'll be asked to allow camera access.
    • Scan your ID card.
    • Capture a selfie.
    • Wait for approval.
  8. Once the verification process has been completed, you'll see pass or fail . If you passed, your account will be updated within a few minutes.
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Section 3 of 3:

Troubleshooting Age Verification

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  1. Some users reported that enabling parental controls and configuring the content maturity can fix the issue. [2] Do the following:
    • Log into Roblox.
    • Navigate to Settings .
    • Select Parental controls .
    • Select Settings you manage .
    • Select Content maturity .
    • Select 17+ content .
  2. If you have your account set to a different region, you may be blocked due to that region's restrictions. If your region is wrong, you'll need to contact Roblox Support and request a change. [3]
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      References

      1. ↑ https://en.help.roblox.com/hc/en-us/articles/4407282410644-Age-ID-Verification
      2. ↑ https://en.help.roblox.com/hc/en-us/articles/8863284850196-Content-Maturity-FAQ
      3. ↑ https://en.help.roblox.com/hc/en-us/articles/21767603654932-Account-Location

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