How to Troubleshoot RTT Randomly Activating on Android & iPhone

PDF download Download Article
Follow these easy steps to fix RTT that turns on by itself
PDF download Download Article

Are you wondering why RTT randomly turns on for some calls? Although designed to turn real-time communication into text-based communication to help users who are deaf or hearing impaired, this feature can get annoying when it glitches. Follow this troubleshooting guide to fix RTT when it turns on randomly on both Android and iPhones.

Easily Fix RTT When It Randomly Turns On

When RTT randomly turns on when you're making or receiving a call, restart your phone to get rid of any temporary glitches. Turn off Wi-Fi and Bluetooth to make sure those features aren't the problem, then see if the other person isn't using RTT; if they are, you'll see it activated on your end.

1

Restart your phone.

PDF download Download Article
  1. Your software can glitch to activate RTT for calls even if you've turned it off.
    • If you have an Android, press and hold the side button and then drag the slider to power off your phone. Press the side button again to turn it back on.
    • If you have an iPhone, press and hold the side button and a volume button, drag the slider to power off your phone, and then press the side button again to turn your phone on. For iPhones with a Home button, press and hold the side button, drag the slider to power off, and then press the side button again to turn it back on. [1]
    2. Advertisement
2

Turn off Wi-Fi or Bluetooth.

PDF download Download Article
  1. If you're using Wi-Fi, turn it off to use cellular data. Alternatively, if you're connected to something using Bluetooth, disable that connection and turn it off.
    • You'll find the Wi-Fi icon and Bluetooth icons in the Quick Settings panel on Android and in Control Center on iPhone. Tap the icons to turn those features off.
3

See if the other person is using RTT.

PDF download Download Article
  1. In that case, RTT will seemingly turn on randomly for one caller and no one else.
    • There's no way to turn off RTT if the other caller is using it.
    2. Advertisement
4

Update your phone's software.

PDF download Download Article
  1. Stay bug-free by keeping your phone up-to-date! If your phone is too old to update, you might need to buy a new phone to keep RTT disabled.
    • For Android , go to Settings > System > System update > Download/Install .
    • For iPhone , go to Settings > General > Software Update > Download/Install .
5

Check third-party dialers.

PDF download Download Article
  1. If you have an alternative dialer that you downloaded from the App Store or Google Play Store, turn off RTT inside that app's settings, or uninstall the app.
    2. Advertisement
6

Delete RTT calls from call history.

PDF download Download Article
  1. Users on reddit [2] claim that doing this works for both iPhone and Android.
    • Open your Phone app, click the History tab, and delete calls that have the RTT symbol next to them (it looks like a phone receiver over a grid of squares).
    • Here are more detailed steps to do this in Android and here's how to delete calls from call history on iPhone.
    • The RTT settings should be erased and no longer activate in calls.

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      "No Bootable Devices Found" Error: 6 Easy Fixes
      11 Possible Fixes to Solve the "Mobile Network Not Available" Error on Android
      How to
      Easily Update Your Graphics Drivers on Windows or Mac
      How to
      Completely Uninstall the Riot Games Client & Vanguard
      How to
      Fix Blinking Orange Light on Fujifilm Instax Mini 11
      8 Easy Fixes for iPhone Messages that Won't Finish Indexing
      What Causes Green Lines on an iPhone Screen? Plus How to Fix Them
      7 Ways to Fix a PS4 Controller That Won't Charge
      How to
      Test the Power Supply Unit (PSU) in Your PC
      Freeze & Crash a Chromebook with Simple URLs
      How to
      Clean a CD Player
      How to
      Repair an Electric Fan
      How to
      Increase Bass on a Windows PC or Mac Computer
      How to
      Fix and Replace a PopSocket Top, Funnel, and Base
      Advertisement

      References

      1. ↑ https://support.apple.com/guide/iphone/turn-iphone-on-or-off-iph841379c3d/ios
      2. ↑ https://www.reddit.com/r/iphonehelp/comments/mgqd2h/rtt_randomly_turns_itself_on_during_calls_with/

      About This Article

      Thanks to all authors for creating a page that has been read 1,895 times.

      Is this article up to date?

      Advertisement