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Fix connection issues in Roblox on your iPhone, Android, Xbox, or PC
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Roblox error code 279 most likely indicates a problem with your connection. You might also see the "ID = 17: Connection attempt failed." In other cases, this may happen due to your firewall or antivirus settings. Luckily, there are a few quick fixes for error code 279 in Roblox.

Things You Should Know

  • Error Code 279 in Roblox is usually caused by an internet connection issue.
  • You can fix this error by restarting your device and router, checking your connection speed, and using a different network.
  • Make sure Roblox is allowed by your firewall and Antivirus.
1

Restart your device.

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  1. If you haven't already, restart your Android , iPhone , or iPad . If you're using a computer, close all open windows and restart it .
    • Once your device has restarted fully, try loading Roblox again.
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2

Restart your router.

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  1. If you're having connection issues , restart your router . With most routers, a soft reset can be done by pressing the power button on your router. Just be sure no one else is using the router at the same time; they may lose unsaved work.
3

Check your Firewall and Antivirus.

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  1. Your computer's Firewall and Antivirus are meant to protect your device; it may flag Roblox as a threat. You can temporarily disable these services or add Roblox as an approved program.
    • On Windows, type "Allow an app through Windows Firewall" into the Start menu and click the suggestion. Click Change settings , and then select Roblox .
    • On Mac, open your Network settings and select Firewall . Click Options + Roblox . [1]
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4

Use a different browser.

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  1. If you play Roblox on a web browser, use another one, such as Google Chrome , Mozilla Firefox , or Microsoft Edge . [2] Make sure the browser is updated to its latest version.
5

Use a different network.

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  1. If you're using a computer, you can try to connect your device via Ethernet cable . You can also try using your smartphone's hotspot temporarily to see if your network is the issue.
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6

Check your connection speed.

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  1. You can check your Internet speed right in your browser. If your connection is slow, this could prevent you from connecting to Roblox's servers.
    • Open a Google search and type in "internet speed test". This should be the top search result.
    • Click Run Speed Test to start the test.
7

Reinstall Roblox.

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  1. Delete Roblox and download it again. If you're still getting the error code, you may need to reinstall Roblox entirely. This process will differ depending on your device.
    • On iOS, tap and hold the Roblox app and select Delete . You can reinstall it in the App Store .
    • On Android, open the Google Play Store and tap your profile icon. Tap Manage apps and devices Manage . Select Roblox and tap Uninstall . You can download Roblox again from the Google Play Store . [3]
    • If you play on a browser, clear your cache .
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