Q&A for How to Use a Bissell Proheat Pet

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Question

Where can I find the Bissell Proheat Pet manual?

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Staff Answer
This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

If you’ve lost your original paper manual, you can find user’s guide online on the Bissell website. Do a search for “Bissell Proheat Pet user’s guide” and download the PDF file to your computer or mobile device.

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Question

What do I do if my Proheat Pet has no suction?

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This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

A loss of suction could mean that the tank is cracked, the machine is on the wrong setting, or the nozzle is cracked or clogged. Another problem could be that the tank lid isn’t attached right or the motor duct gasket screen is blocked by debris. Examine the various parts of your Proheat Pet to make sure that there are no problems in any of these areas.

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Question

How do I clean my Proheat Pet?

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Staff Answer
This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

Turn off the power and remove the water tank. Empty the tank and rinse it with hot tap water. Clear any debris from the lint trap and replace the tank. Remove the flow indicator filter and rinse it, as well as the cap and rotor. Remove any loose hair or lint from the brush roll. To clean the outside of the machine, wipe it down with a soft cloth.

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Question

How do I clean the clear plastic front intake chute?

Community Answer

There are 2 Phillip head screws on each side. You will need to unscrew them, lift up the back, and it comes right off.

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Question

My cleaner is not releasing the cleaner solution or water, what should I do?

Community Answer

Re-seat the solution/recovery tank. Make sure on models with the little tiny dispenser (in addition to the tank/recovery bucket) that you have that filled. If this is not the issue, check to ensure there's not blockage in the path of the cleaner's spray. Finally, check to ensure that the sprayer power belt isn't broken or unseated.

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Question

The front end of the cleaner is half broken off. Is there a replacement that can be installed?

Community Answer

Go online and search for Bissell parts. It's all replaceable. If the front is even partially broken, the suction is significantly compromised.

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Question

When I fill up the formula tank, it comes right out of the bottom of the machine. How do I fix this?

Sarah Battilana

Community Answer

It sounds like a plug or piece of the cleaner might be missing or loose. Inspect the opening where the liquid enters the Bissell. Is there a red plug in place? If not, you may need to get a replacement piece to prevent the liquid from pouring out.

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Question

How can I get an owner/user manual?

Sarah Battilana

Community Answer

Search online for your model of cleaner along with the words "user manual." This should direct you to a PDF copy that you can save for your records.

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Question

My machine is not sucking up water. What should I do?

Sarah Battilana

Community Answer

First, check to make sure that the dirty-water reservoir isn't full. Sometimes if it is or is close to the full-line, it won't suck up water anymore. If that isn't the problem, it's possible something is keeping the bristles from rotating fully. Check them out to see if something is stuck.

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Question

What belt do I need for this, and can I get a replacement manual if I lost the original?

Sarah Battilana

Community Answer

Search online for your model of cleaner and the words "user manual" to get an electronic copy. Depending on the model you have, you will need a specific belt. The user manual should dictate which one you need to order.

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Question

What do I do if my Bissell Proheat isn't releasing the cleaning solution?

Sarah Battilana

Community Answer

Check that the water tank and formula tank are both securely latched in place. Also, check to make sure you are attempting to release the cleaning solution when the cleaner is on and in a reclined position. If it's in an upright position, it won't release any liquid.

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Question

I just replaced the brush on my cleaner, but when I turn on the machine the brush doesn't turn and the cleaner doesn't dispense water. What should I do?

Sarah Battilana

Community Answer

Check to make sure the brush and water tanks are all latched securely into place. Also, make sure the water tank is full and the dirty-water reservoir is completely empty. If everything looks to be in the right place, you may want to remove and reinstall the brush again.

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Question

What does it mean if the little red spinner it not spinning on my Bissell Proheat Pet?

Community Answer

There is a little white filter under the spinner. Unscrew the cap, remove the red spinner and clean out the filter.

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