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@Eric Great question! User Journeys are where we have a group of articles that fit together and we recommend the reader go to another in the series once they’ve read one. We had a widget, then a banner, and now I see this version:

User journey
User journey 1436×1054 134 KB

And for the chatbox, you have to scroll a fair way down the article for it to pop up, but it should be a little widget in the corner:

Widget
Widget 1168×1042 86.4 KB
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