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Cara Menghapus dan Memulihkan Akun Gmail

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Artikel wikiHow ini akan menunjukkan kepada Anda cara menghapus akun Gmail, serta memulihkan akun Gmail yang terhapus dalam dua hari setelah penghapusan. Perlu diingat bahwa biasanya Anda tidak bisa memulihkan akun Gmail yang terhapus setelah dua hari. Anda juga tidak bisa melakukan penghapusan melalui ponsel atau tablet. Penghapusan akun Gmail akan menarik layanan Gmail dari akun utama Google yang Anda miliki. Akan tetapi, akun Google itu sendiri tidak akan ikut terhapus.

Bagian 1

Bagian 1 dari 2:

Menghapus Akun Gmail

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Kunjungi https://myaccount.google.com/ melalui peramban.
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2
Klik Delete your account or services . Tombol ini berada pada kolom pilihan " Account preferences " yang ada di sisi kanan halaman.
- Anda mungkin perlu menggeser layar untuk melihat pilihan ini.
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3
Klik Delete products . Pilihan ini berada di sisi kanan halaman.
- Jika Anda belum masuk ke akun Gmail, klik tombol “ SIGN IN ” yang berada di bagian tengah halaman, kemudian masukkan alamat surel dan kata sandi sebelum melanjutkan.
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4
Masukkan kata sandi. Tikkan kata sandi yang digunakan untuk masuk ke akun Gmail yang ingin Anda hapus.
- Jika Anda tidak masuk ke alamat surel yang tepat, klik tombol
  
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  yang ada di samping kanan alamat surel (di bawah pesan " Hi Nama Anda "), kemudian pilih alamat surel yang tepat atau klik “ Use another account ” untuk menambahkan akun Gmail yang ingin Anda hapus.
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Tombol biru ini berada di bagian bawah halaman.
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6
Klik ikon tempat sampah yang ada di samping teks " Gmail ". Ikon ini berada di samping kanan teks " Gmail " yang berada di bagian bawah halaman.
- Jika Anda ingin mengunduh salinan berkas informasi Gmail, terlebih dahulu klik pilihan “ DOWNLOAD DATA ” yang ada di bagian atas halaman, geser layar dan klik “ NEXT ”, geser kembali layar dan klik “ CREATE ARCHIVE ”, kemudian tunggu hingga Anda mendapatkan surel dengan tautan salinan data di kotak masuk. Anda bisa mengeklik tautan unduh yang dicantumkan di surel, kemudian kembali mengunjungi https://myaccount.google.com/deleteservices untuk melanjutkan proses penghapusan.
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Pada jendela pop-up , tikkan alamat surel akun non-Gmail. Anda bisa menggunakan alamat surel apa pun (selama masih bisa diakses), termasuk akun iCloud, Yahoo, dan Outlook.
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Tombol ini berada di pojok kanan bawah jendela pop-up . Setelah itu, surel konfirmasi akan dikirimkan ke alamat surel yang Anda masukkan.
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Kunjungi situs web alamat surel dan masuklah jika perlu, kemudian buka kotak masuk jika tidak terbuka secara otomatis.
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Klik surel dari pengirim " Google " untuk membukanya.
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Tautan ini berada di bagian tengah surel. Setelah itu, halaman web baru dengan ketentuan penghapusan Google akan ditampilkan.
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12
Tandai kotak " Yes ". Kotak ini berada di bagian bawah halaman.
- Ada baiknya Anda membaca ketentuan penghapusan sebelum menyetujuinya.
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Tombol ini berada di bagian bawah halaman. Setelah itu, akun Gmail akan segera dihapus.
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Setelah itu, proses penghapusan selesai dan Anda akan dibawa kembali ke halaman akun Google. Anda bisa tetap bisa menggunakan akun Google untuk mengakses layanan-layanan seperti YouTube dengan masuk menggunakan alamat surel non-Gmail.

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Bagian 2

Bagian 2 dari 2:

Memulihkan Akun Gmail

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1
Bertindaklah dengan cepat. Setelah menghapus akun Gmail, Anda hanya memiliki waktu (maksimal) dua hari kerja untuk memulihkan akun. ^{[1]
X
Teliti sumber}
- Jangka waktu ini berbeda dari jangka waktu pemulihan akun Google (antara dua dan tiga minggu).
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Kunjungi https://accounts.google.com/signin/recovery melalui peramban. Setelah itu, halaman baru dengan kolom teks akan ditampilkan.
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Tikkan alamat surel akun Gmail yang sebelumnya Anda hapus.
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4
Klik Next . Tombol biru ini berada di bawah kolom teks.
- Jika muncul pesan yang mengatakan bahwa akun surel tersebut tidak ada atau sudah dihapus, Anda tidak bisa memulihkan akun Gmail.
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Pada kolom teks yang berada di tengah halaman, masukkan kata sandi dari alamat surel yang ingin dipulihkan.
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Tombol ini berada di bawah kolom teks.
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Setelah itu, Anda akan dibawa ke halaman pembuatan akun untuk mengaktifkan kembali alamat surel yang lama.
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8
Tinjau informasi akun yang ditampilkan. Anda bisa melihat alamat surel lama pada halaman ini, beserta nomor telepon dan alamat surel pemulihan. Jika semua informasi tampak sesuai, Anda bisa melanjutkan ke langkah berikutnya.
- Jika perlu, Anda bisa memperbarui beberapa aspek akun sebelum melanjutkan.
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Tombol biru ini berada di bawah segmen informasi akun.
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10
Masukkan nomor telepon. Pada kolom teks di tengah halaman, tikkan nomor telepon untuk menerima pesan teks.
- Jika Anda tidak memiliki ponsel yang bisa mengirim pesan, Anda bisa menandai kotak " Call " pada halaman ini sebelum melanjutkan. Dengan pilihan ini, Google akan menghubungi nomor Anda sebagai pengganti pesan singkat.
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Tombol ini berada di bagian bawah halaman. Google akan mengirimkan pesan singkat dengan kode verifikasi ke nomor telepon yang Anda masukkan sebelumnya.
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12
Dapatkan kode verifikasi. Buka aplikasi atau segmen perpesanan ponsel, periksa pesan singkat dari Google, dan lihat kode enam digit yang dicantumkan dalam pesan.
- Jika Anda ingin menerima panggilan telepon dari Google, terima panggilan tersebut, kemudian catat kode yang disebutkan.
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Pada komputer, tikkan kode verifikasi pada kolom teks yang ada di tengah halaman.
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Tombol ini berada di bawah kolom kode verifikasi. Selama kode yang dimasukkan tepat, Anda bisa memulihkan akun surel. Setelah itu, Anda akan dibawa kembali ke halaman akun Google.
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Kunjungi https://www.gmail.com/ melalui peramban. Setelah itu, kotak masuk dari akun yang sebelumnya dihapus akan dibuka. Anda mungkin perlu masuk ke akun Gmail terlebih dahulu sebelum kotak masuk ditampilkan.

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Tips

Jika Anda tidak yakin ingin menghapus akun Gmail, cobalah keluar dari akun.
Setelah menghapus akun Gmail, Anda perlu masuk kembali ke akun Google (menggunakan alamat surel non-Gmail) pada perangkat-perangkat seperti ponsel, tablet, dan komputer lain. ^{[2]
X
Teliti sumber}

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Peringatan

Jangan pernah menghapus akun Gmail jika Anda tidak siap untuk kehilangan semua konten yang berkaitan dengan akun secara permanen, termasuk surel, kontak, data YouTube, dan berkas Google Drive.

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wikiHow Terkait

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Referensi

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