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If you are experiencing resistance issues with your Peloton Bike, or if your metrics seem to be registering incorrectly, you likely need to calibrate it. Peloton Bikes used to come with a calibration kit, but now you will need to request a calibration kit from Peloton's support team. Once you have your kit, however, calibrating your bike is quite easy! This wikiHow article will tell you everything you need to know about calibrating your Peloton Bike. Note: If you own a Peloton Bike+, it automatically calibrates upon first use and adjusts to you again after each power cycle, so Peloton does not recommend performing a manual calibration.

Things You Should Know

  • Contact Peloton customer support for a calibration kit before calibrating the Bike on your own.
  • Remove your Bike's water bottle holder/sweat guard to properly calibrate it.
  • The full calibration requires 31 steps, in which you must turn the resistance knob 1/4 to the right each time.
  1. Contact Peloton customer support . In order to calibrate your Peloton Bike, you first need a calibration kit. These kits can be requested via a live chat with a Peloton customer service agent.
    • Peloton previously provided a calibration kit with their Bikes, but no longer do so. This also means the company's online instructional video is no longer available.
  2. Once you have received your calibration kit in the mail, you can start calibrating your Peloton Bike. However, you will need a few other tools as well:
    • Phillips head screwdriver
    • 3mm Allen wrench - Included with initial purchase of the Bike.
    • 4mm Allen wrench - Included with initial purchase of the Bike.
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  3. Using the screwdriver and both Allen wrenches, remove the water bottle/holder/sweat guard from the front of your Bike. It is a translucent piece of plastic.
    • Simply place the equipment to the side until you are ready to reattach it after calibration.
  4. We will need to access the Bike's touchscreen, so power it on first.
  5. Find the ... icon in the bottom-right corner of your screen. Tap it to pull up a variety of options and settings.
  6. It is represented by an encircled "i". This will open a pop-up containing basic info on your machine.
  7. Peloton suggests tapping the pop-up 10-20 times in order to trigger the Sensor Calibration menu. [1] Keep tapping until you see it.
  8. It's the big red button in the middle of the screen.
  9. [2] The resistance knob is the large orange knob towards the front of your Bike. Once you have turned the know completely to the left, tap Calibrate on your touchscreen.
    • The Bike should automatically calibrate the minimum resistance.
  10. Once you have turned the knob all the way to the right, tap Calibrate to calibrate the maximum resistance.
  11. Have the calibration tool located within your calibration kit handy.
    • The tool is a small white plastic wedge.
  12. It should slide in naturally, so long as you have lowered the resistance enough for it to fit.
  13. Slowly rotate the knob until the wedge is tightly located between the two magnets.
    • Do not turn the knob too far to the right, as the wedge should still be removable at this stage.
  14. Your calibration kit includes two small white disks, which are to be secured around the metal pole beneath the resistance knob.
    • Make sure the lines on both pieces are aligned, and that both are facing forward.
  15. Each time you tap the button, rotate the resistance knob roughly 1/4 to the right. Repeat this for all 31 steps until the calibration is complete.
  16. Tap the icon to return to the home screen, then turn the Bike off. Unplug the Bike from its power source as well to perform a full power cycle.
    • This power cycle will trigger a full calibration cycle as well.
    • While waiting for the Bike to power cycle, take this time to reattach the water bottle holder/sweat guard to the Bike.
  17. Power the Bike back on and join a Peloton class to ensure the new calibration is to your liking.
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