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Get help with Hulu using a phone or computer
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Whether you need assistance starting up Hulu on a new device, you want to cancel your subscription , or you simply have questions about your plan, Hulu offers a handful of customer service options. You can chat with a live person using their official support number or live chat, or you can use the Help Center. Here's how to contact Hulu customer service.
Speaking to Hulu Customer Support
- To contact Hulu by phone, dial 877-824-4858. Wait for the end of the automated message to speak to a real person.
- To use Live Chat, go to the Hulu website and select a reason. Select Chat with an Agent .
- You can also Tweet Hulu on X at @hulu_support.
Steps
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Select a reason. You can select any option underneath Select One . This option doesn't matter; you'll just need it to open the contact options. -
Select Chat with an Agent . This is the first contact option.- The menu will expand.
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Explain your issue. Describe your issue in the text field in 255 characters or less.- This will help the live agent help you.
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Select Start Chat . This is the button below the text field.- It may take a few moments for the live chat to connect.
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Select a reason. You can select any option underneath Select One . This option doesn't matter; you'll just need it to open the contact options. -
Select Chat with Virtual Assistant . This is the third contact option.- The menu will expand.
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Select Start Chat . This is at the bottom.- A chat window will open on your screen.
- The Virtual Assistant will ask you prompts. You can select the prompt or enter your issue in the text field.
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Go to https://help.hulu.com/ . You can use a desktop or mobile browser.- The Help Center has articles with common issues. If you want to troubleshoot your issue before contacting Hulu, you can search for solutions here.
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Select a help topic. You'll see these underneath All topics When you select a topic, the section will expand. You may need to click a few options to get to an article. -
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Send a Tweet to @hulu_support. Representatives are available to respond to your questions from 5 AM to 10 PM PT on X (Twitter). Visit the @hulu_support account from a web browser or the Twitter app.- Note that your Tweet may be visible to other Twitter users.
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2Email one of the teams at Hulu for department-specific matters. For topics and requests outside of customer service, you can reach out to different departments at Hulu via email. Copy and paste the email addresses below into the subject line of a blank email. Write and send out your note and await a response from a member of their team. [2] X Research source Image:Contact Hulu Step 15.jpg
- For press and media inquiries, email media@hulu.com.
- To ask about getting your content added to Hulu, email content@hulu.com.
- To discuss distributing Hulu content, email distribution@hulu.com.
- For privacy concerns, email privacy@hulu.com.
- For legal concerns, email legal@hulu.com.
- To submit a copyright infringement claim, email dmca@hulu.com.
- When you use email in a business situation, you should follow the format of a formal written letter.
- Start with a greeting and close with best or warm regards.
- Check that the attachment is correct before sending.
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Community Q&A
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QuestionDoes Hulu support the sub channels of local stations such as 13.1, 13.2 or just the main channel?Community AnswerNo it doesn’t. It doesn’t support channels unless you are talking about like cartoon channel, lifetime, Nickelodeon, channels like that.
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