How to Create a ChatGPT Account: Guide + Troubleshooting

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A step-by-step guide to signing up for ChatGPT & fixing verification problems
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ChatGPT, the AI chatbot released in November 2021 by OpenAI, is quickly becoming a global phenomenon. ChatGPT's capabilities range from answering simple questions to writing entire essays and programs. To use ChatGPT, you will need to create an account. This article will teach you how to create a free ChatGPT account on any device. We'll also walk you through upgrading to ChatGPT Plus for premium features, and help you fix sign-up problems relating to phone and email verification.

Things You Should Know

  • Create a free ChatGPT account at https://chat.openai.com/auth/login .
  • You can register for ChatGPT using an email address, Google account, Microsoft account, or Apple account.
  • You will need to verify your email address to create an account.
Method 1
Method 1 of 3:

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  1. 1
    Go to https://chatgpt.com/auth/login in a web browser. You can use a desktop or mobile browser. If you aren't logged into an existing account, you'll see Log in or Sign up .
    • You must have an email address to sign up for an account.
  2. 2
    Click Sign up . This is the right button.
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  3. 3
    Enter your email address and click Continue . You can also sign up using your Google , Microsoft , or Apple account. To do so, click the corresponding button.
    • If you register with a Google, Microsoft, or Apple account, skip to Step 6 once you're signed in.
  4. 4
    Create a password and click Continue . Your password must be at least 12 characters long. Be sure to create a secure password .
  5. 5
    Verify your email. OpenAI will send an email to your inbox that contains a verification number. Open the message from OpenAI, then copy the number into the field to verify your email address. If you don't see it, check your spam or junk folder.
    • If you didn't receive the email, click Resend email .
  6. 6
    Enter your full name and date of birth, and click Continue . You can use a nickname if desired.
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Method 2
Method 2 of 3:

Upgrading to ChatGPT Plus or ChatGPT Pro

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  1. 1
    Log in to your ChatGPT account. You can sign in to ChatGPT by pointing your web browser to https://chat.openai.com/auth/login . If you don't have a ChatGPT account, you can create a free one using the method above.
    • ChatGPT Plus is a paid subscription that gives you higher limits on GPT-4o, o3-mini, image generation, access to GPT-4, o1, o3-mini-high, advanced voice modes, creating custom GPTs, and Sora video generation. It costs $20 per month. [1]
    • ChatGPT Pro is a higher-end paid subscription that gives you unlimited access to GPT-4o, o1, o3-mini and o3-mini-high, and advanced voice, access to o1 pro and deep research. It costs $200 per month. [1]
    EXPERT TIP

    Tyrone Showers

    Technologist
    Tyrone Showers is a Technologist and the Co-owner of Taliferro Group, an IT consulting company based in Seattle, Washington. With over 35 years of professional experience, he specializes in API Design, e-Commerce, Operational Efficiency, and website development. He has a B.S. in Computer Science from DeVry Institute of Technology.
    Tyrone Showers
    Technologist

    OpenAI offers a premium subscription called ChatGPT Plus. This subscription provides access to all the latest features of the OpenAI chatbot, including the GPT-4 language model, priority access at peak times, and potentially faster response times. Consider subscribing if these benefits align with your demands.

  2. 2
    Click Upgrade plan on the menu. When logged in to ChatGPT, you'll see this option at the bottom-left corner of the window.
  3. 3
    Click Get Plus or Get Pro on the pop-up menu.
  4. 4
    Fill in all payment information and click Subscribe . Once you're signed up, you can start using the premium features of ChatGPT .
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Method 3
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  1. If you see "The email you provided is not supported," there might be an easy fix. Many people have seen this error when trying to sign up with a Google or Microsoft account, though it may also affect other email addresses.
    • Disconnect from your VPN when creating your ChatGPT account.
    • If you're using a phone or tablet on Wi-Fi, switch to your mobile data. If you are using mobile data, switch to Wi-Fi.
    • Clear your cache and cookies .
    • Try signing up again in a new Incognito or Private window.
    • Use a different web browser or device.
    • If none of these tricks work, create a new email address specifically to sign up for ChatGPT. [2]
  2. 2
    If ChatGPT thinks you already have an account, try logging in. Sometimes you'll see "There is already a user with email" or "Wrong authentication method" when signing up. This can happen if you've already tried to create an account but didn't finish the sign-up process, or you signed up using a different authentication method (e.g., your Google account instead of entering your Gmail address).
    • In a new incognito window, try signing in using Continue with Google (gmail.com addresses), Continue with Microsoft (outlook.com, hotmail.com, or live.com addresses), or Continue with Apple (icloud.com, me.com, or mac.com addresses).
    • If that doesn't work, use your email address to sign in. On the "Enter your password" screen, click Forgot password? and follow the on-screen instructions to reset your password.
    EXPERT TIP

    Tyrone Showers

    Technologist
    Tyrone Showers is a Technologist and the Co-owner of Taliferro Group, an IT consulting company based in Seattle, Washington. With over 35 years of professional experience, he specializes in API Design, e-Commerce, Operational Efficiency, and website development. He has a B.S. in Computer Science from DeVry Institute of Technology.
    Tyrone Showers
    Technologist

    Practice using ChatGPT to enhance your creative workflow. ChatGPT is a valuable tool for writers and content creators to generate creative texts and many types of content. You can unlock its full potential by mastering how to refine prompts, provide clear instructions, and understand ChatGPT's recurring patterns.

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    I get the message: "We've detected suspicious behavior from phone numbers similar to yours". What do I do?
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    This message means that your phone number cannot be used for creating an account. Try a different phone number, or contact try to contact the OpenAI team for help.
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      References

      1. ↑ 1.0 1.1 OpenAI. (2025). ChatGPT Pricing . Openai.com. https://openai.com/chatgpt/pricing/
      2. ↑ https://community.openai.com/t/the-email-you-provided-is-not-supported/142911/26

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