How to Order Tim Hortons Coffee

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Tim Hortons is a great place to get a good coffee quickly and easily. Visit a location near you to buy a regular coffee just the way you like it, or try a new specialty coffee. You can also order and pay for coffee through the Tim Hortons app and pick it up afterwards, making life a little easier.

Method 1
Method 1 of 2:

Ordering Coffee at a Tim Hortons Location

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  1. There are many Tim Hortons locations across North America. Visit the franchise website at https://locations.timhortons.com/index.html to search for locations near you. Use search filters to find a location that has the features you are looking for, such as drive-thru service.
    • You can also search for locations with WiFi, in-restaurant seating, catering, scan-to-pay mobile payment, tap-to-pay mobile payment, Tim card payment, and 24 hour service.
  2. Speak clearly whether you approach a Tim Hortons counter or talk through the intercom in a Tim Hortons drive-thru. Start by specifying the size of coffee you want. You can order a small, medium, large, or extra large cup of coffee. [1]
    • A small coffee is 286 millilitres (9.7  fl oz).
    • A medium coffee is 425 millilitres (14.4  fl oz).
    • A large coffee is 563 millilitres (19.0  fl oz).
    • An extra-large coffee is 678 millilitres (22.9  fl oz).
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  3. Tim Hortons is well-known for their original blend of coffee, which is the most popular choice. The franchise has also introduced a dark roast coffee for admirers of stronger, more robust coffee. Specify what blend you are ordering right away to make your order clear. [2]
    • You can also order a decaffeinated coffee blend if you are avoiding caffeine.
  4. Let your server know how you would like to take your coffee with clear instructions. Indicate if you would like to add milk, cream, sugar, or low-calorie sweetener. The quantities of these ingredients correspond to the amount that can be found in single serving packages. [3]
    • For instance, "1 milk" would equal a 15-ml (0.51-fl oz) single serve milk container.
  5. The most popular coffee order at a Tim Hortons is referred to as a "regular." This does not refer to the size or blend of the coffee, but to the most popular preparation of it. Order a "regular" if you want 1 cream and 1 sugar added to your coffee.
    • For instance, say, "I'd like a small regular, please."
    • Do not use this term if you plan to modify the order.
  6. Another popular Tim Hortons order is a "double double." Use this term if you want a coffee with 2 servings of cream and 2 sugars. [4]
    • If you want 3 servings of cream and 3 sugars, order a "triple triple."
  7. Tim Hortons also offers an assortment of special coffee drinks, served hot or cold. Review the menu and choose what size of drink you want. These specialty coffee items include: [5]
    • Iced coffee
    • Coffee mocha
    • Mocha latte
    • Caramel latte supreme
    • French vanilla
    • Cappuccino
    • Iced cappuccino
    • Iced latte
  8. Pay for your coffee with cash, a debit card, or a credit card. You can also pay with a Tim card in participating locations. This can be used as gift card or a reloadable Tim Hortons cash card.
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Method 2
Method 2 of 2:

Ordering Coffee with the Tim Hortons App

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  1. The Tim Hortons app is a free download available through the Apple App Store and Google Play Store. Search "Tim Hortons" and select the official app. Install the app onto your phone. [6]
  2. Sign up for a Tim Hortons account by clicking "Log into your account," which will prompt you to register. Choose to log in through your Facebook, Google or email account, which will make signing up quick and easy. You will be prompted to enter your password for whatever account you go through, unless you are already signed in on your phone. [7]
  3. You can load money onto your Tim Hortons app with a credit card, debit card, or Apple Pay. Input your account information and then choose how much money to load onto the app. The minimum amount that you can add is $10, but you can also choose increments of $25, $50, or $100. [8]
    • You can use either US or CAD funds.
    • The app will prompt you to refill your account when your funds are low.
  4. Go to the "My Order" page on the app and click "continue" to choose your location. A map of participating nearby Tim Hortons will appear. Tap on the location you'd like to order from. [9]
    • Not all Tim Hortons locations accept mobile ordering. Only the locations that offer this service will appear.
    • Enable location services on your phone and give the app permission to use this feature to make finding the closest Tim Hortons simple.
  5. Tap on your coffee selection on the menu screen. You will be directed to a modifications page where you can specify what size and blend of coffee you want, as well as what you want in your coffee. Click "continue" to review your order. [10]
    • Choose either "drive-thru," "dine in," or "take out" as your pick up option.
    • Confirm the location and click "place order" to finalize it.
  6. Once you have placed your order, proceed to the Tim Hortons location you chose to pick it up. If you go through the drive thru, specify that you are picking up a mobile order when you approach the intercom. If you go into the location, look for a special "mobile pickup" sign over the counter and wait there. If you do not see one, wait in a regular line and inform the cashier that you have placed a mobile order. [11]
    • Your order should take about 5-10 minutes to process, depending on what you have ordered.
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Community Q&A

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  • Question
    How do I edit or cancel a Tim's order on the app?
    Community Answer
    There should be a Cancel button, and you're allowed to edit the order at any time.
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    Not Helpful 12 Helpful 4
  • Question
    How do I order Tim Hortons decaf coffee on the mobile app?
    Community Answer
    Download the app onto your iOS or Android device and follow the prompts to order your favourite drink. Before you press order, hit the customise button and then you can choose what beans you like, including decaffeinated beans.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
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    Not Helpful 3 Helpful 3
  • Question
    How to request a double cup when ordering on the app?
    Gacha Wolf
    Community Answer
    There are many ways to ask. The most effective way is to order a cup with ice, or water. Most restaurants give you bottled water with a cup or a cup with ice.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 9 Helpful 1
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      References

      1. ↑ http://www.timhortons.com/ca/en/menu/nutrition-and-wellness.php
      2. ↑ http://www.timhortons.com/ca/en/menu/nutrition-and-wellness.php
      3. ↑ https://www.timhortons.com/us/en/pdf/Tim_Hortons_Nutrition_Guide_-_USA.pdf
      4. ↑ https://theculturetrip.com/north-america/canada/articles/how-to-speak-like-a-torontonian/
      5. ↑ https://timhortons.com/us/en/menu/hot-beverages.php
      6. ↑ https://timhortonsapp.com/faqs.html
      7. ↑ https://timhortonsapp.com/faqs.html
      8. ↑ https://www.macrumors.com/2017/07/27/tim-hortons-app-order-ahead-apple-pay/
      9. ↑ https://timhortonsapp.com/faqs.html
      1. ↑ https://timhortonsapp.com/faqs.html
      2. ↑ https://timhortonsapp.com/faqs.html

      About This Article

      Article Summary X

      Tim Hortons offers a wide range of different coffee types, so you'll find it helpful to learn some of the terms they use to describe them before you try ordering. Start by deciding which size of coffee you want, which can either be small, medium, large, or extra large. Pick the blend you'd like, which can be original or a stronger alternative called dark roast. Then, explain what you want in your coffee, such as milk, sugar, or sweetener, and how much. If you want 1 cream and 1 sugar in your coffee, order a “regular.” Ask for a “double double” if you want 2 creams and 2 sugars. Alternatively, Tim Hortons offers a range of specialty coffees you can choose from, like iced coffee, mocha latte, and cappuccino. For tips on how to order coffee using the Tim Hortons app, keep reading!

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