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An easy-to-follow guide for connecting and troubleshooting Skullcandy earbuds with smartphones and computers
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Do you need to pair your Skullcandy earbuds to your phone or computer? Wireless earbuds are super easy to pair since they use Bluetooth! This wikiHow article teaches you how to pair your Skullcandy earbuds to any device including iPhone, iPad, and Android, as well as both Windows and Mac computers.

Things You Should Know

  • To pair your Skullcandy earbuds, take them both out of the case or keep them in the case and press the button on the back.
  • On Android and iOS, go to "Settings > Bluetooth" and tap your earbuds.
  • On Windows, go to "Settings > Devices > Bluetooth & other devices > Turn on Bluetooth" and select your earbuds.
  • On Mac, enable Bluetooth and select your earbuds.
Section 1 of 6:

Android

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  1. This will prompt them to turn on and pair as long as they aren't currently connected with something else (another device you paired might connect with them instead and prevent further pairing attempts).
    • If they are connecting with a previously paired device and you want to pair them with something else, turn off Bluetooth on the other device.
    • For some Skullcandy earbuds, make sure both earbuds are in the case and press the button on the back for a few seconds. The lights will start to blink, meaning pairing mode is activated and ready. If you aren't sure how to put your specific model in pairing mode, check the manual.
  2. You can open Settings and then go to Bluetooth to turn it on , or you can tap the Bluetooth symbol in the Quick Settings Panel (which opens when you swipe your finger down from the top of your screen).
    • Once you enable it, you'll see a list of available Bluetooth devices nearby.
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  3. Your phone will begin pairing with your earbuds.
    • Once connected, you'll hear "BT connected" from the earbuds.
    • To disconnect, tap and hold your finger on the back of an earbud for about 5 seconds. It will disconnect from its current connection and return to pairing mode.
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Section 2 of 6:

iPhone and iPad

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  1. This will prompt them to turn on and pair as long as they aren't currently connected with something else (another device you paired might connect with them instead and prevent further pairing attempts).
    • If they are connecting with a previously paired device and you want to pair them with something else, turn off Bluetooth on the other device.
    • For some Skullcandy earbuds, make sure both earbuds are in the case and press the button on the back for a few seconds. The lights will start to blink, meaning pairing mode is activated and ready. If you aren't sure how to put your specific model in pairing mode, check the manual.
  2. To turn on Bluetooth , you can either go to Settings > Bluetooth or tap the Bluetooth icon in Control Center (which opens when you slide your finger down from the top of your screen).
    • Once you enable Bluetooth, you'll see a list of available Bluetooth devices.
  3. Your phone will begin pairing with your earbuds.
    • Once connected, you'll hear "BT connected" from the earbuds.
    • To disconnect, tap and hold your finger on the back of an earbud for about 5 seconds. It will disconnect from its current connection and return to pairing mode.
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Section 3 of 6:

Windows

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  1. This will prompt them to turn on and pair as long as they aren't currently connected with something else (another device you paired might connect with them instead and prevent further pairing attempts).
    • If they are connecting with a previously paired device and you want to pair them with something else, turn off Bluetooth on the other device.
    • For some Skullcandy earbuds, ensure both earbuds are in the case and press the button on the back for a few seconds. The lights will start to blink, meaning pairing mode is activated and ready. If you aren't sure how to put your specific model in pairing mode, check the manual.
  2. For Windows 10, press Win + I , click Devices > Bluetooth , and click the switch to toggle it on.
    • For Windows 11, press Win + I , click Bluetooth & devices in the panel on the left, then toggle Bluetooth in the right panel.
  3. Another window will appear.
  4. It's usually the first option in the menu and will prompt your computer or laptop to begin searching for another Bluetooth device.
  5. Once connected, you should hear "BT connected" from your earbuds.
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Section 4 of 6:

Mac

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  1. This will prompt them to turn on and pair as long as they aren't currently connected with something else (another device you paired might connect with them instead and prevent further pairing attempts).
    • If they are connecting with a previously paired device and you want to pair them with something else, turn off Bluetooth on the other device.
    • For some Skullcandy earbuds, ensure both earbuds are in the case and press the button on the back for a few seconds. The lights will start to blink, meaning pairing mode is activated and ready. If you aren't sure how to put your specific model in pairing mode, check the manual.
  2. Simply click the Bluetooth icon in the menu bar and select Turn Bluetooth On .
    • Once you turn it on, you should see your earbuds appear in a list of nearby available devices.
  3. If prompted, click Accept on your computer or laptop.
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Section 5 of 6:

Troubleshooting

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  1. If the connection keeps dropping or the sound quality is poor, try turning them off and trying again.
    • If merely turning them off and back on does nothing, tap, click, or select Forget or Unpair on your phone or computer. This will reset the Bluetooth connection and you'll need to pair them again.
  2. Many instances of poor audio quality can be traced back to low battery power. You may need to charge the case or the earbuds before trying them again.
  3. If your Skullcandy earbuds won't connect or appear in your Bluetooth list, it might be because another device is already connected to them. For example, if you already paired the earbuds with your laptop and you're trying to pair them on your phone, the laptop might already be connecting to the earbuds whenever you turn them on. In that case, turn off the Bluetooth on your laptop to make sure the earbuds are free to pair with other devices.
  4. A Wi-Fi router may be intercepting or interfering with your connection, so moving away from it might help. [1]
  5. If you notice the sound quality is weird or if the left earbud won't sync with the right earbud, a reset might be what you need. To do this, remove them from the charging case and press the touchpad for at least 3 seconds on each of them (they should flash red to indicate that they've powered off).
    • Next, press the control bar or touch sensor for about 5-10 seconds until the LED on the right earbuds flashes red and blue. Your earbuds have been reset and you'll need to re-connect them to your different devices to use them.
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Section 6 of 6:

FAQ

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  1. You can either look at the Skullcandy website or the manual that came with your earbuds for instructions on how to put your specific model of earbuds in pairing mode.
    • For some earbuds, you simply take them out of the case; for others, you keep the earbuds inside the charging case and press a button. For earbuds connected to each other with wires, press and hold the main function button for about 5 seconds.
  2. While you can download the Skullcandy app for macOS, it's made and optimized for phones instead.
  3. You have a lot of troubleshooting steps to try and figure out why your earbuds won't go into pairing mode. Maybe you're pressing the wrong buttons on your earbuds or they don't have enough power to enter pairing mode.
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